70 Kentucky Ford Dealers

Overall was a good experience. - No body

Overall was a good experience. Some things that were discussed did not get done so i was a little irritated by that. Also low balled me pretty hard on my trade in.

Took my grandson to Kain Ford to purchase a used car. - copperhead623

Took my grandson to Kain Ford to purchase a used car. Cody Broughton was excellent to work with and my grandson was excited that Bill Kain shook his hand and introduced himself. This made my grandson feel important.

This is my second purchase with Byerly Ford and they make - Shaun502

This is my second purchase with Byerly Ford and they make your car buying experience a very seamless process! I will continue to stay with my Byerly family!!

Todd was our salesman and he was fantastic. - Kylie25

Todd was our salesman and he was fantastic. He made everything quick and easy. We absolutely love our new car. We will recommend Todd and this dealership to all our friends and family.

Great dealership, for parts, service and sales. - Forddrvr1969

Great dealership, for parts, service and sales. Long time customer! A different standard in how a dealership is run.

Service was great. - DAG

Service was great. Extensive timing chain/phaser work taken care of with no problems. One dealer didn't even want to fix the issue. Had a great warranty and they had no problems dealing with that. About as easy on my end as you can get.

I worked with Sandra Parks and it was the easiest, best - ashmelt38

I worked with Sandra Parks and it was the easiest, best way I’ve ever got a car. She helped with everything and all I had to do was answer questions. She found me the perfect car and then worked with the banks to get me approved. She is the hardest worker I’ve ever had in a car dealership and the nicest also. She stayed late and woke up early and ever worked on the weekend. I couldn’t be happier with my experience and my car! I would give the grade 100% Attttttt

My Escape had major electrical problems as I was... - schultejoe76

My Escape had major electrical problems as I was traveling north on !75; the dash & gauges went dead and I lost power steering for a short time, so I googled the nearest Ford dealer as this was a scary and dangerous situation. I limped-into the service door around 10AM and met with Cody Kiser (Service Advisor). I explained the issues; he asked me if I could leave the car for repairs...I explained that I was over 5 hours from home and had no transportation. He LISTENED to me and then assured me that they would get my car taken care of. I needed a new battery, alternator & serpentine belt. They DROVE to another dealer for the alternator, and they had me on the road at around 2PM! The service department at Madison County Ford 1) recognized my desperate situation 2) EMPATHIZED with my situation 3) prioritized my need based on that situation 4) expediently implemented a top-notch repair to my vehicle so I could continue home. A guy CAN'T ASK FOR BETTER SERVICE!! xxxx: they even offered me a loaner vehicle so I could go get lunch!!! Everyone was so congenial and the service was OUTSTANDING!! KUDOS to CODY KISER and his crew!! You guys are FABULOUS!!! Joe Schulte Crown Point, IN

Scott Saye was wonderful to work with. - AddGreyNino

Scott Saye was wonderful to work with. He was informative, efficient, personable, and made buying our first vehicle from Champion a pleasant experience. We very much appreciate his attention to detail and his promise that his customer service doesn’t end at the end of sale.

Easy to deal with. - Tgcourtney

Easy to deal with. Truck arrived as ordered and there were no surprise dealer fees

Working with Howard and the title department couldn't go - knetherton

Working with Howard and the title department couldn't go any easier. They are prepared with paperwork and answer all my questions. I will buy from them again.

This dealership was great to work with. - Fenceman

This dealership was great to work with. They were not pushy and answered all questions and I feel like I got a great deal. After looking for about three months John Greer was a great salesman. Can’t say enough good about him.

We had a great experience here at Paul millers. - Deborahjohnson1955

We had a great experience here at Paul millers. Everyone we came in contact with was so nice. Thank you

My salesman Tyler was easy to work with and very patient - jmann00

My salesman Tyler was easy to work with and very patient with me, he worked with me off and on for several months before I finally made up my mind. The dealership has always been fair with me on my trade in also.

Dishonest business, choose another dealership! - buyelsewhere

Dishonest business, choose another dealership! I called ahead to make sure the vehicle on the website was still available and was advised by Zoe that it was. I made sure she understood that I would have to drive an hour and a half to get to the location, and wanted to verify the price of the vehicle (which was 3 thousand dollars more than the website claimed). I established a verbal agreement with Zoe and Paul Stovesand that we would pay msrp if we traded and financed through thier dealership. When we arrived the deal was not honored. First they tried to give me less than the kelley blue book value for my vehicle, then after adjusting that price the salesman Mike Felker had me sign an intent to purchase form and after verbally promising not to run my credit more than once proceeded to run my credit three times, dropping my score. Mike then advised me that I would be required to purchase multiple thousand dollars of dealer add ons in order to secure the deal. When I indicated that I did not want the add on Mike told me that the deal would not go forward. As I was leaving I asked Mike if my credit had been run and he lied to my face and told me it had not. This is a terrible dealership, they are not honest people and are underhanded in the deals they strike, trying to make extra money on the back end. I also suspect that running people's credit multiple times is a trick they try to lower people's score so they will have to accept the deal they are offered or risk a higher interest rate elsewhere. The insistence on financing with them feels slimy and I suspect they are getting a kickback from lenders. Overall this was a terrible experience and I would never go back to this dealership or other dealerships owned by Larry Stovesand.

The advisors at the service department were great and - alix172002

The advisors at the service department were great and solved the issues in a timely manner. The level of the actual services preformed are not what I was expecting. They installed one of the accessories I purchased wrong and it would cause more damage if I was to have it fixed properly.

The absolute worst place the most dishonest peolpe the - Dylanpaul95

The absolute worst place the most dishonest peolpe the servive department manager also the charge double repair times this is the absolute truth i recommend never going to this place

This is the second SUV I've bought from Jim Grefer. - Tammy Wilson

This is the second SUV I've bought from Jim Grefer. Jim found me exactly what I was looking for without a big sales pitch, just honest answers to my questions. It was quick and easy. Love my new car! Thanks Jim!

Best dealership I’ve ever dealt with. - rpayne259

Best dealership I’ve ever dealt with. Honest and upfront from beginning to end always

While I wasn't planning to buy a new car for another year - Karen P

While I wasn't planning to buy a new car for another year or so, my old one died a quiet and permanent death, and I needed a new car quickly. I worked with salesperson Maddie Barton and she went above and beyond helping me get into my new car. I chose Frankfort Ford and Lincoln because I used them with other cars and have always been impressed with the customer service and quality work.

Had my 2020 tremor truck for 6 months with a transmission - Unsatisfied

Had my 2020 tremor truck for 6 months with a transmission issue, poor communication and this vehicle was under warranty. No help from ford nor Bill Collins. Had to make 6 months worth of payments with no vehicle. Was forced to buy another vehicle which I bought from Bylery Ford with zero hassle due to I use this vehicle for work. Just think if I was not in a position to buy another vehicle and myself and family depended on this we would of literally been destroyed as a family not being able to drive back and fourth to and from work. Bill Collins could have cared less as did Ford Motor themselves. once again my family and I have bought at least 20+ vehicles from Bill Collins over the years and they have lost not only my business but anyone I can talk to about doing future business with them. The lack of communication, caring about a customer and empathy is rather disgusting and I will write as many reviews to let everyone know my story every chance I get. 6 months and not caring is a little much in my book for multi million dollar companies to not act on! A very unsatisfactory performance out of a dealership to say the least.

Nonsense sales, in and out without a lot of haggling. - GeeVee

Nonsense sales, in and out without a lot of haggling. Very upfront and transparent. I will do my business with them moving forward.

Refreshingly efficient process without the haggling - brad6636

Refreshingly efficient process without the haggling associated with most car purchases. Ryan was excellent in presenting the facts and getting a price that worked for both parties.

Brandon Belt was very courteous and knowledgable, - rlabruce

Brandon Belt was very courteous and knowledgable, answering all my questions and giving me all the information I needed to make my buying decision as simple and quick as possible. He is to be commended for his close attention to our needs, despite a busy, hectic day for him, and streamlined the paperwork process for us with great attention to detail. Watermark is lucky to have such a conscientious sales person!

I went to this dealership in February 2022 and the car we - loganvaughn2001

I went to this dealership in February 2022 and the car we got is a Piece of crap. Brad the sales Person likes to scam women out of cars. The family member that bought the car. She has taken it up there almost 10 times and they haven't done nothing. They put a used motor in this car and it is using twice as much oil. My family is a bunch of mechanics and car gurus. I will never return to this Dealership and i DONT recommend them.

I bought a 2013 F-150 from Chris Porter at Bill Cole Ford - Paul C.

I bought a 2013 F-150 from Chris Porter at Bill Cole Ford and he was very helpful and easy to work with. I have sent several of my friends and family down to him as well. I buy from him and the dealership again.

****DO NOT USE THESE xxxxxxxx****** I am an owner - Zoran Harrison

****DO NOT USE THESE xxxxxxxx****** I am an owner operator transporter for Horizon Transport, transporting travel trailers cross country to dealerships. on 12/15/2017 I took my 2008 Ford F-250 into Greenwood Ford for an oil and fuel filter change. During that maintenance the tech (Nate) could not remove the engine fuel filter cap and they had to break it in order to remove it, then replace it with a new one at my expense. Which was fine with me. Then the tech (Nate) had problems with the oil filter cap. The service writer (Chris) advised me that the filter had separated and the end of the filter was stuck in the oil cap and said that it needs replaced too. I said that was not necessary, I walked to the tech’s bay and removed the filter end from the cap myself. Saving me around another $50. Once the service was completed my vehicle was pulled up to the service lane where I checked out and went to leave, but upon starting my vehicle I could hear an unfamiliar sound, kind of like a ticking or slight knocking. I just put it down to air bubbles still working their way out of the fuel lines after the filter change. So I drove out of the dealership and went over to IHOP which was directly across the street. When in the middle of the road my check engine light came on. I continued to IHOP and had dinner. When leaving IHOP I went to hit the freeway which was about 1/10th of a mile down the road, but noticed the vehicle would not rev above 2500RPM and would not shift above 2nd or 3rd gear. At this point I didn’t enter the onramp but went over the freeway to turn around but the dealer had closed. The next morning (12/16/17) Chris scanned the codes that caused the check engine light, he told me it was a problem with the high pressure fuel pump (HPFP). So chris had a tech investigate a little deeper. The tech checked the fuel filters and found that the inline fuel filter under the truck was not installed correctly. Chris told me that the cap was not screwed on correctly and that it had been xxxxxxx Air and Dirt. The tech cleaned the dirt from the threads of the fuel filter cap and re-installed the filter. Then he cleared the codes from the computer and took it for a test drive. When the tech returned he said it is still not running like normal and that the check engine light came on again, so he checked the codes again. And it was the same code as before. The tech continued to investigate and found that the fuel pressure was too high. Which indicated to him that the HPFP had gone bad. At this point I feel that this is fault of the Dealership for not installing the fuel filter correctly. They denied, costing close to $3000. And $1000 for my accommodations. I spoke with the service manage and the general manager concerning the matter of the incorrect installation of the fuel filter causing the HPFP to go out and they told me they are not responsible for it that I was not their fault. I feel differently as I did not bring it into the Dealership like that. All they was willing to do was offer me a 25% discount on the repairs. The quote was $3847.60 less 25% brought it down to $2915.51, I was charged for parts like cab bolts and washers at a cost of $64.68, but after inspection those bolts are not new. License plate bulbs, my license plate bulbs were not replaced nor did I authorize them to be replaced, the fuel lines that go from the HPFP are single use only but were not replaced even tho I was charged for them. These are just a few examples of what I was charged for that I can physically see. How much was I charged for that I cant see?? I was charged for 2 different types of transmission fluid, this truck only takes one type! The HPFP was $208.09 more expensive than me buying it directly from ford… as were most of the other parts on the invoice. I asked the general manager why they were price gouging and doing work I did not authorize and all he said was that look at the 25% discount we gave you though. I said what does the discount matter if

Best place in Kentucky to buy new. - Kentucky Bronco owner

Best place in Kentucky to buy new. Was able to use A plan. Bronco Big Bend 2022. Love it 😍. Already ordered recall part for me. Great service dept.

Good experience. Bought and drove home the same day. Good... - Barry

Good experience. Bought and drove home the same day. Good rates on the loan. Good price on my trade in.