Second experience as good as the first! - Jenn M.
This dealership consistently goes above and beyond for the customer. This is our second purchase from Northpark and our expectations were exceeded both times. Chris is an exceptional salesman that is very knowledgeable, personable, and professional. He has a true talent for listening to the individual needs of each customer and recongizing which options will best suite them. Matt truely does make the Northpark experience by ensuring the customer feels valued and by making the customer’s satisfaction a priority. I highly recommend this dealership, and specifically Chris as a salesman as he will not disappoint! I could not be more pleased with my purchase and the way that I was treated from start to finish. I never once felt as if I was being manipulated. Buying my vehicle was a very stress-free process and I refuse to purchase my next vehicle from anywhere other than Northpark.
Top Reviewed Specialists At This Dealership
Amazing - Amandar44
Priscilla made the process of buying a new car so smooth and easy. She also explained every detail of the process. I am very impressed with her.
My experience was very pleasing and very professional - Shan shan
I was skeptical about getting another vehicle but Mr.Hall reassured me that everything is going to be just fine.I highly recommend family members and friends when they are interested in getting another vehicle to go to Orr Nisan in Bossier City......Sincerely Ms.Gibson
Buying my first car - Shelby23
William was amazing. He had a positive attitude while we was driving and in the work place. William did not try to sell me a car that I didn’t like he wanted me to pick the best car that I like, was comfortable, and in my price range. William did a very good deal on getting the best monthly payments for me. He made the dealership a good environment and like a family. Nissan experience was excellent for purchasing my first car.
Easy shopping - Carfever1
Recently decided it was time for a new car was pleasantly surprised at the selections and the salesperson Cameron Jones made the purchase go very smoothly
Compliment - customer
I purchased floor mats for my new Rogue and Steve in parts was very friendly and helpful. As I was leaving dealership with my mats, Demel, new car sales was at front door and offered to take mats to my car and put them in-which he did. His kindness very much appreciated.
Wonderful service - Justme
Premier Nissan hires friendly, helpful people. It is always a pleasure to do business with them. They work hard to please their customers. I also feel that the waiting area is comfortable.
Saved in the nick of time - LizaDo
Austin saved the day! We were ready to walk away from the deal when he so importantly asked why we had changed our minds. He corrected our thinking on the warranty and we signed.
Wade was nice and got us to come back and look at another Altima. Heather was very accommodating & helpful!
RUN!!!! - edr7677
Purchased "lifetime power train warranty". Covers absolutely nothing. According to the owners manual 12,000 miles is a lifetime for many items. In order to honor warranty made me get every oil change there, tire rotation every other oil change as well as having to get every cabin filter and transmission flush done there for a ridiculous price. Recently Giles Nissan in Lafayette has quit forcing me to have mandatory services such as transmission flush done there so I inquired to see if I still had one. The service department couldn't tell me. So after asking 2 separate occasions on the Nissan website, providing vin number, etc. I was told to give them my email and they would contact me. I asked when that would be and they said "as soon as possible". That was over 2 weeks ago.
Recently my car has begun to jerk and shudder when accelerating after slowing down. I have been told I needed to replace my battery on a few occasions (once 2 months after I installed new one) and when I brought it somewhere else to be checked it was completely fine. *****best one****i had my oil changed and they told be I had to have my brakes flushed (to keep that "warranty"). So i did and coughed up $295.00. Next time I went for an oil change they fed me the same line, and said my break fluid looked really dirty, to which i replied "that's funny i had them flushed at my last oil change 3,000 miles prior." The man then went in the garage and talked to some employees and apologized for the misunderstanding. **** so either they never flushed them and they truly looked bad are they are scamming people. Either way take your money elsewhere. Acadiana Dodge has truly wonderful warranties that cover almost everything, Chevy has free oil changes, you'll save thousands compared to at nissan. Toyota honors oil changes elsewhere as long as you keep paperwork.
RUN AWAY! - Georgina G
I was told my preferred lender denied my loan.Nissan put me with a scam company.
My lender informs me they never got an inquiry.
Didn't even try to negotiate - Trucktrader
Went in to try to trade my used 2006 chevy 2500hd 4x4 crewcab for a 2005 chevy 2500hd extended cab 2wd.they not picked the he'll out of my truck which had way less issues than the one I was looking at.the only plus was was theirs had 30k less miles and rode smoother. Mine riders like a tank.well they appraised mine and came back with a ridiculous price.they should have been giving me back cash not me owing them $3500.i said no and they basically said ok bye and that was it.it was all gonna be wholesale anyway but whatever.im never going there again
Truly exceptional experience - banjo1981
Great price Great staff Great experience!! Bill Hood is the place to purchase your Nissan!!! Drove in from Lake Charles everything was done as quoted over phone, no surprises.
In and Out Fast, Perfect Service - Jacobin Girondiste
Brought car in for first 3,000-mile oil change yesterday, Oct. 6, 2014. Lots of cars ahead of me, so figured I'd be there for hours, but no, oil and oil filter change and multi-point inspection all done in less than an hour. PLUS(!), guess what: I had forgotten that the first two oil changes are free, so the whole thing cost me nothing. What a deal. Was able to go play tennis all afternoon. Yay, Ray Brandt Nissan.