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Despite all of the supply challenges of today’s auto... - Loyal to Toyota
Despite all of the supply challenges of today’s auto business, Dustin Kimball was still able to secure a new, very specifically optioned 2021 Crosstrek and assist in getting it shipped all the way to us here in Indiana. He was a pleasure to work with and was very friendly, knowledgeable, responsive and prompt to reply to our many phone calls, texts and email inquiries.
We would highly recommend dealing with Dustin as he met and exceeded every commitment he made. Bobby Valle was also professional and excellent to work with during the payment and paperwork process. We really enjoyed our experience at Patriot thanks to these two gentlemen. Thank you both for a wonderful purchase experience!
Excellent service! Took great care of me and my car! I... - Danielle
Excellent service! Took great care of me and my car! I will never use another dealership again! Highly recommend if you are buying new or used!
Went to buy out my wife's lease the other day, worked... - jaykup20
Went to buy out my wife's lease the other day, worked with a fella named Pat, when I asked how many points they were holding when the financing came through (she's 780's score) he fed me a line of bull and said dealerships cannot hold points anymore......was a bold face lie....I sell cars for a living, have been for awhile...we hold points on almost every deal. I wont step foot in this showroom ever again. Too bad cause I'm due to trade up in a year...
I worked with Jeff Saleeby mostly by e-mail to negotiate... - Bob
I worked with Jeff Saleeby mostly by e-mail to negotiate a good price on a new Subaru Crosstrek. The car was ready when promised and John Harper was most professional and thorough in completing all the paperwork and sitting in the car to go over its many features with me.
Top notch team work no hassle while looking our sales... - crbreidt
Top notch team work no hassle while looking our sales person JAY
Was out standing with his help and knowledge of the vehicle's in stock. would highly recommend JAY he went above and beyond to make us happy. So if you're thinking of purchasing a Subaru at Charlie's. SEE JAY.
We bought a 2015 Forester new and had regular service... - Captain.randy.jones
We bought a 2015 Forester new and had regular service done but not with them. The engine blew up at 79,000 miles. The general manager was almost laughing when he told me to call Subaru directly as he never serviced the car and would not help at all. I'm glad he was amused, I will never recommend or buy a Subaru from them again. I am a mechanic and would never treat any customer this way. I hope they are all still amused and laughing at this.
outstanding service - jga
Stanley Subaru is a big part of why we are now a Subaru family. Salespeople were knowledgeable, friendly and relaxed. We were allowed to try out multiple cars with no "get it back fast" or meddling in how we test-drove. Prices were good, we kept hearing good stuff about Subes. So we bought. Skip forward a couple of years & my son's Subaru needed a pretty expensive bit of work on the transmission. We sighed and got ready to pay. Imagine how we felt when we called in to see if it was ready & the folks at Stanley said "come get it, and oh, its on the house". I said "WHAT? how come?" and they said that we had been loyal customers & they had worked with the national Subaru folks for us &, well, it is fixed. Free. Needless to say we will be back when we need our next car!