873 Maryland SRT Service Centers

I just had my car fix at Jones and the best service ever. - Turekheidi

I just had my car fix at Jones and the best service ever. My car was fixed in 1 day. I could not believe it. I had the best customer service ever!!! Thank you so much Brian and Ryan. I rate you as the best dealership in Harford County!!!! I am also grateful for all your help!!

Mike Fletcher is an awesome salesman. - Lypeep62

Mike Fletcher is an awesome salesman. The deal on my Niro was quick and painless. I also had the opportunity to deal with Rob Jones and Tyler in the service department, both were professional, Tyler kept me apprised a couple times to let me know how the service was coming along and when it would be done. Great customer service! Thanks!

This dealership has phenomenal service staff. - mvanmeter1

This dealership has phenomenal service staff. They are knowledgable, professional and friendly. They sincerely care about the customer.

Pleasure experience with both buying the car and post - iurii.mykhailenko

Pleasure experience with both buying the car and post query. Staff is very organized and professional. I highly appreciate quick response for personal question/matter what actually a direct dealer responsibility was not but have been addressed promptly.

Devin Gregory, my service advisor, along with his team of - Ana I

Devin Gregory, my service advisor, along with his team of outstanding service technicians at King Kia of Laurel provided exceptional service for my 2016 Kia Sorento. Devin and his team took the time to listen, diagnose and correct several issues that no other repair shop or dealership was able to remedy. He went out of his way to make sure that every concern was addressed, He is professional and has always been a pleasure to work with. Thank you !!

I bought a used 2019 Tiguan (not from King VW) that was... - SSMD13

I bought a used 2019 Tiguan (not from King VW) that was still under warranty. Beginning in May, the A/C started to blow warm air. We took it first to Ourisman VW. They serviced it with no improvement and provided only average customer service. Being dissatisfied, we tried King VW and we feel lucky to have found them. If I were to create an ideal service department, I would use King VW as the model. The shop is the biggest, cleanest shop that I have ever seen. And they provide AMAZING customer service. Kevin Fluke was my service advisor and he is professional, helpful, and patient. The car's A/C problem was not routine. It required 3 separate appointments to repair it. When I arrived for the 3rd appointment, they put me into a loaner car and told me that they would not return my car to me until they were convinced it was repaired. It took 3 weeks and a visit from a special technician from VW headquarters to repair it. Along every step of the way, Kevin explained the process with great detail. The week we got the car back, the temps were in the high 90s and the A/C was pumping out such cold air. I would buy another VW simply to have access to this ideal service department.

Len Stoler is always wonderful to work with and they take - IRELAND0921

Len Stoler is always wonderful to work with and they take care of their customers

Brandon helped me find a service employee when the - Hlrlaw6

Brandon helped me find a service employee when the scheduled employee was unavailable. He was on top of things

The alternator on my explorer went out. - Cswoodall89

The alternator on my explorer went out. Sam got me in immediately the same day. I barely made it to the dealership before the car cut off. The service team had it fixed by the next morning and called me the right after I dropped it off to let me know what the issue was. Luckily my salesman Will let me know my car was still under warranty, so I just had to pay a low deductible. Leonardtown Ford is amazing and Sam rocks for getting me in so quickly. If not for him, I would've had to have it towed. Thank you so much to the team who fixed my car!

I've had my 2014 Mini regularly serviced there for the - rjfreedman01

I've had my 2014 Mini regularly serviced there for the past couple of years, although I had not purchased it there. Their service last week though was amazing! Mini had died in my driveway with an obvious fuel leak, would not run, and reeked of gasoline. I had it towed there after-hours on a Friday night anticipating an expensive repair. Raul called me the next morning, told me they were working on the problem. He called me a couple of hours later and explained that a fuel line had become disconnected from the high pressure fuel pump. They'd reconnected the line, cleaned the gasoline spill from the engine compartment, road tested it, even washed the car, and refused to take any payment saying it was too minor. Wow! Talk about integrity in the auto repair business! This dealership is the best.

The moment I walked in, Johnson greated me with a smile - Angie C.

The moment I walked in, Johnson greated me with a smile and offered help without any pressure. I told him what I was looking for, and within minutes, he had a few cars lined up for me to check out. The one I ended up buying had just been marked down as part of a weekend promotion, and he was upfront about the pricing and vehicle history. I drove off that same day with a clean title, a great rate on financing, and total peace of mind.

Stan is fantastic! - glen.geelhaar

Stan is fantastic! He will go the extra mile to find the new car that you have been searching for today!

Recently had regular scheduled maintenance completed on - Cfm

Recently had regular scheduled maintenance completed on my car. The routine service was completed in a timely manner while I waited. My service associate, James Washington, was pleasant and professional. Awesome service! Thanks.

Medric Mills was very helpful , Personable & proficient &... - Ernibrose1

Medric Mills was very helpful , Personable & proficient & friendly. He took the time to listen to my concerns & tried to remedy the problem. Excellent at his job.

I purchased my Honda in 2017 and could not be happier - Hazel Bagwell

I purchased my Honda in 2017 and could not be happier with the excellent service that has been provided by this dearlership and my agent Alhagi Samateh. Al is the ultimate professional and has gone beyond the call of duty to make sure repairs on my vehicle are completed correctly whether it be routine or something difficult. I recently had a squirrel chew the wire to my electrical system. Al was understanding and explained that this was not uncommon and it would be repaired and covered by insurance. I would highly recommend using this dealership to buy and/or have repairs done at this dealership and highly recommend Al who is wonderful to work with! I

Cristian Martínez was a kind young man who attend us... - Norma

Cristian Martínez was a kind young man who attend us perfectly he help us in ever area and problems we had he is nice 👍 and helpful

AS always, my experience was great. Janae was awesome and... - swheeler628

AS always, my experience was great. Janae was awesome and very knowledgeable. She kept me informed regarding the service of my vehicle and explained the few small things that the technicians found while performing my oil change and inspecting my vehicle. I am very grateful to have such a wonderful team of people available to ensure my vehicle is running in tip top condition.

Nick is the man. He will literally help you with ANY type... - andreawlsn

Nick is the man. He will literally help you with ANY type of situation you’re going through and he’s STRAIGHT to the point. I want to thank him for helping me buy my very first car. And for being patient a/ me too! You’re awesome Nick