49 Massachusetts Cadillac Service Centers

Brian Wilcox as super professional took the car right in - jamesgolden0

Brian Wilcox as super professional took the car right in got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car was wash and vac. They are the best

Always respond right away, a loaner vehicle was set up - dhoward10

Always respond right away, a loaner vehicle was set up for me which worked out perfectly for my busy schedule.

Excelent service they were very helpful and work was done - cplandscaping294

Excelent service they were very helpful and work was done well . The customer service was excellent we appreciate the service

Best service hands-down one of the main reasons I deal - Benzadidas

Best service hands-down one of the main reasons I deal with this dealership. George is amazing and always ready to help all my needs exceptional service by him.

I had an urgent matter with my 2020 XT4, where I put a - Michelle from Boston

I had an urgent matter with my 2020 XT4, where I put a new battery in my car remote and then the car would not start. Could not even get in it. After finally being able to get into my car and no help whatsoever from OnStar, I decided to call the dealership. I plead with the person on the phone to find someone to help me, it was after 5:00, I am sure people were ready to head home and I was in a panic. The guy I was telling my issue to goes and gets Matt (don’t know his last name) but he is the shop foreman. He got on the phone and said don't worry, I know exactly what you need to do. In literally 5 minutes he walked me through and fixed my issue. I was so happy that I think I told him I was sending him a dozen roses and told my friends if he was single I would marry him lol. He is what every dealership and business needs. He obviously knows Cadillac vehicles and to jump in to help me resolve my issue, he was a superstar. If it was not for him, I would have had to deal with another annoying call with OnStar and waiting for a service to show up and they probably would not be able to troubleshoot my issue. I was also parked in a lot in the North End, which would have been very costly if I had to leave my vehicle there overnight. Whatever you pay him, you need to pay him more!!!

Bought a brand new 2025 trailblazer from this dealership. - Btd3791

Bought a brand new 2025 trailblazer from this dealership. I had it about a month and it started leaking transmission fluid. I brought it to the service department, where the service advisor told me they couldnt check it that day and said it was safe to drive. I returned the next day and the service advisor continued to give me a hard time about getting a loaner. I asked to talk to a manager and then the service advisor finally agreed to find me a loaner and keep my car for diagnosis and repair. It was in the shop for 14 days, they had supposedly fixed the problem but the car is still not driving right. The worst experience with a service department I have ever had. What happened to the "lemon law". I do not recommend this dealership to anyone. Very poor.

Failed starter - Cb

I have been a customer at Baker Cadillac for years and while I have appreciated the good quality service, loaner car and fair prices, last Friday evening Baker Cadillac was at its best! I left work in the evening only to find my car would not start. I called Baker around 4.40pm and by 5pm they had sent someone to jump start me and when that failed they gave me a loaner at that late hour and fixed my starter by 12pm on Saturday! Thank you Tom and Andy! :)

On 1/3/08, my ‘05 VW Passat had a burning smell and began... - sherri_m

On 1/3/08, my ‘05 VW Passat had a burning smell and began to smoke from the rear. I had it towed to Barry VW. Service Manager Carl Evans had me sign a form to have the car diagnosed and arranged a courtesy ride to Enterprise car rental. The next day, Carl called with the results of the diagnosis: $1700 and 4-5 days, as the car needed “a new turbo line and turbo charger,” coming to $970 in parts and $670 in labor. I asked him to be more specific about the parts, to break it down by item. He said the $970 included the turbo line, charger and any necessary gaskets. I requested a written estimate. He said it’s not written down; he could just tell me over the phone. I said I wanted to stop by and pick up a written estimate; he said they don’t write them down. A $1700 repair, plus accruing rental car costs, put me in a financial crisis. I called Carl and asked if Barry would do any financing or payment arrangements for a repair that costly. He said no, but to try VW credit. I applied online at VWcredit.com in an attempt to get enough money to cover the repair bill. I considered not fixing the car and trading it in at the dealership there for an older car for my daughter in college. I asked friends and family for help. I sweated it out. Meanwhile, I had the car towed to another garage for a second opinion. As I paid the $100 diagnosis charge at Barry to get the key back, Carl told me again, “It needs a new turbo. Let me know if you decide to get it fixed.” The second opinion at Village Garage was radically different, resulting in a $147, hour-long repair. The diagnosis was a plugged breather screen. The mechanic cleared the screen and replaced the air filter and the problem was solved. This was nearly $1600 less than the repairs needed as stated by Barry VW. As a result of Barry’s fraudulent diagnosis, I incurred over $500 in car rental expenses, missed two days of work, tried to secure a credit line to cover the high repair cost, and had a week of extreme duress handling all this. When presented with the opportunity to take responsibility for the situation and make it right, Barry’s “powers that be” would consent to only one thing: refunding the $100 diagnosis fee.

I have been taking my IS250 to Lexus of Watertown for a... - ladamek

I have been taking my IS250 to Lexus of Watertown for a while and then I switched just for minor tune up to Ishkan's Bazarian Motors thanks to my friend's recommendation, who is a car enthusiast. Since then, I never took my car to Lexus of Watertown again. Now, I pay between 50 to 70 percent less than I was paying at my dealership and get the same (or even better) service - the only thing I miss is the nice coffee machine and leather seats:) I love my experience at this little shop - first, I knew I am not being screwed, second, I was getting superb service and third, my service finally got more personal. Ishkan is really friendly, trying to always help out anyway possible. Once, I had two flat tires after going over a huge stone on I-85 north at night and just towed my car to his place and left him voice-mail on his phone that night. I knew my car was all set, hassles free - and yes it was! He called me the next day and found really good replacements for the tires. I could never get this kind of service from my Lexus dealership. Although, I moved from Waltham to Wellesley, I still go to service my car here. I LOVE THIS PLACE!

I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO... - RECONSIDER

I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO SIGN OFF ON SOME PAPERWORK ON A MATTER THAT WAS ALREADY SETTLED WITH THE OWNER. WHEN I WENT IN I WAS TREATED WITH THE UTMOST DISRESPECT. THE SALESMAN THERE PROCEEDED TO SWEAR AND USE VERY STRONG VULGER LANGUAGE TOWARDS ME IN FRONT OF MY YOUNG DAUGHTER. I AM A MARRIED MOTHER OF THREE AND I HAVE NEVER BEEN SPOKEN TO LIKE THAT IN MY LIFE. IF THESE ARE THE KIND OF EMPLOYEES THAT ELITE AUTO EMPLOYS THAT SAYS A LOT ABOUT THEM. I WOULD STRONGLY RECONSIDER GOING ELSEWHERE.

Great Experience at Haddad - lahk

Jimi was wonderful to work with. I was leasing a car for the first time instead of buying one and he was thorough and patient with guiding me through the process and making me comfortable with my choice. I was not there for service; I was there to lease a new car. Therefore , the rest of this page of the evaluation is meaningless.

Hello everyone, I am writing this Testimony because I'm... - lisa

Hello everyone, I am writing this Testimony because I'm grateful for what STANTA Funding Group did for my family and me. When I thought there was no hope, this loan company came and made my family feel alive again by lending us a loan at a very low-interest rate of 2%. Well, I have been searching for a loan to settle my debts for the past three months; all I met scammed and took my money until I finally met a God-sent Lender. I never thought that there were still genuine loan lenders on the internet, but to my greatest surprise, I got my loan without wasting much time. So, if you are out there looking for a loan of any amount, I would advise you to email Mr. Santa, via: creditosantajusta@gmail.com or call/text/Whatsapp +1 (659) 210-0433.

Great Service! - Druss73

Great Service! My 2017 convertible Camaro had a unique issue with satellite radio where it would not work all of a sudden then it would work in the Boston area. I checked out the obvious and had Sirius reinstall the service but that didn't work. I brought it to McGovern and within a day they were able to troubleshoot and identify a signal wire that shorted and took out the antenna. Rick the service manager kept us informed as it was not the usual type of issue. His Service department is second to none . Professional and FAIR ! I buy my cars based on the service that you can depend on and be appreciated as their customer. Many thanks to Rick and his Service staff. Denis Russell

If you have a BMW DO NOT GO HERE. I'm sure they are fine... - Hector678

If you have a BMW DO NOT GO HERE. I'm sure they are fine for Audi and Volkswagen. There are plenty of places that specialize in BMWs. This is not one of them.