865 Massachusetts Used Car Service Centers

The service has been great. - jjneedham22

The service has been great. Very accommodating and friendly. Would definitely recommend them to my friends.

Outstanding service as always . - kevinjusseaume

Outstanding service as always . Always leave there with a positive attitude . Exceptional service, and extremely polite .

The dealership is clean and the service is very - eshua.mbua

The dealership is clean and the service is very professional. Advisors are very knowledgeable and helpful.

Excellent service department, all staff was knowledgeable - Bdemers1849

Excellent service department, all staff was knowledgeable and helpful in every aspect. Quick turnaround and clean

Kyle Archidiacono provided excellent service customer - B

Kyle Archidiacono provided excellent service customer interaction. This dealership has undergone a major overhaul on the service side in the last few years and it has VASTLY improved. Even when it was at its worst, though, the service contact folks were always great.

Quick service, friendly and personable advisors, and good - afarsid

Quick service, friendly and personable advisors, and good communication. I plan to go back there for future service

They are good people what is bad these reviews don't need - ckatin01corvette

They are good people what is bad these reviews don't need to write 15 words. Oink

They very professionals very helpful people thanks for - Kiriakos

They very professionals very helpful people thanks for the job really appreciate really recommend thank you again

James in the service department was great. - jsweet3607

James in the service department was great. I needed an oil change and he was able to get me in the same day. He is always pleasant and never gets annoyed with all my requests and questions. He is a professional and I appreciate how he handles his job.

Charlie is the gentleman that always helps me and makes - jjoseyand

Charlie is the gentleman that always helps me and makes sure my car is safe and has no recalls when I leave I have no complaints only gratitude and to the other mechanics great service and the girls behind the desks are great also ⭐️⭐️⭐️⭐️⭐️

Audi Shrewsbury service was top notch as usual. - Redlight

Audi Shrewsbury service was top notch as usual. My advisor Felecia was excellent. A+ work

Scott Ryan did a nice job. - magjudyo

Scott Ryan did a nice job. Recommended mice repellent for my car. Very helpful, Toyota should keep him.

Great service from the very start thanks to Samantha. - gkean3193

Great service from the very start thanks to Samantha. She is pleasant, straightforward, and welcoming. She is the best first impression for this dealership, especially considering most people don’t want to be there for service. She is a gem. The work performed was great and she was apologetic for it taking so long when in reality it was the exact amount of time she said it would take from the beginning. Very satisfied and hope the dealership realizes what a great teammate they have.

Great service, pleasant service assistant, and timely - biffholt

Great service, pleasant service assistant, and timely advice. I received an appointment close to the time I requested and the service was delivered on time.

Outstanding service. - jks781

Outstanding service. Professional staff. Good quality workmanship. Communication was clear and concise. Would recommend to others who are looking for MINI service.

Linda and the service department at Natick Audi took care - steven

Linda and the service department at Natick Audi took care of my 2026 A4 Quattro’s issues professionally and efficiently. Nice to get a video inspection before authorizing any work needed.

The service was quick and accurate. - jeannaomi67

The service was quick and accurate. But, I left with the tire pressure indicators on, and thought they would be off by now, but still telling me to check tires?? If it doesn't go off, I will bring car back in to dealer.

Always a great service experience. - Steve O

Always a great service experience. Ease of appointment setting and service explanation was great. I highly recommend!

Excellent service! - lisa.godard

Excellent service! Convenient reminders and quick and easy scheduling and service completed in a timely fashion.

Great quick service Always welcoming to my two year old - Mahcaw

Great quick service Always welcoming to my two year old and me by friendly knowledgeable staff

100% satisfaction. - Maria PadillaOquendo

100% satisfaction. Good customer service tru and tru. Service was exceptional. Thanks to everyone at McGovern Hyundai in leominster for all the good work in my car the mechanics, the agents were very helpful and knowledgeable and very attentive. I'm very grateful thank you thank you thank you thank you very appreciated.

Easy drop off, informative of service as it occurred via - Encore363

Easy drop off, informative of service as it occurred via texts, customer service friendly and helpful!

I love how everyone that works there is so supportive, - Emily Podworski

I love how everyone that works there is so supportive, kind and so very helpful.

We've always experienced prompt service and responsive - frank

We've always experienced prompt service and responsive communications from this dealership. That's why we are repeat customers.

Good Service always keeps you informed while your there - dmbenson55

Good Service always keeps you informed while your there waiting! Robert checked me in and text me while there any questions to text him!

Efficient and convenient and courteous. - jackiearm

Efficient and convenient and courteous. Raymond has been a great contact. Car washes are a pleasant feature after service is done.

Brianna was pleasant and efficient and showed me how to - kyle603

Brianna was pleasant and efficient and showed me how to see what our Mpg is

Steve has been our service manager for 8 years. - Cmgeorge

Steve has been our service manager for 8 years. After owning many different models of Mercedes, Steve always goes above and beyond when managing any issues that come up with our cars. It is always 5 star service.

Sullivan couldn't get the new 2025 Tundra Platinum that I - MoJet777

Sullivan couldn't get the new 2025 Tundra Platinum that I wanted, so I had to buy elsewhere, but I decided to try their service department for the 5000 mile service. I traded in a Mercedes SUV. The MB dealer has the same drive-in reception, except here, they just kind of left me standing in the bay. Finally told me to go inside. The service adviser seemed honest and helpful. Suggested I didn't need the 5000 mi oil change that a lot of Tundra owners have had, to check for metal shavings, due to a recent, severe engine problem. I knew the problem had reportedly been resolved before I purchased but still wanted to be safe, yet with today's long-wearing oil. I agreed about waiting until 10K to change and appreciate that advice. He estimated about an hour for the check up and, as I was going with a friend to do an errand, he promised to text when done. Two hours later, no text, so I went back, he wasn't there, truck was waiting, another adviser answered a couple of questions, took payment (apparently some new Toyotas come with 2 years free service -- but not all), and I left. Having paid as much for the truck as for a new MB SUV, I miss the little details like MB's complimentary car wash, and I feel like no one was really in charge, but since Sullivan is much closer to home, I guess I'll give them another try. Actually, years ago, after Sullivan's sales reps first ignored me then, on my 2nd visit, wanted $200 to find a car the color I wanted, I left, ended up at helpful MB dealership, switched from being a loyal Toyota customer to Mercedes and stayed for 20 years. But I needed a truck (and soon, another car), so I'm back, hoping for better. Sullivan does have a nice facility, and I appreciate the honesty.

Greg has been "my guy" since I bought this vehicle. - Mary Lake

Greg has been "my guy" since I bought this vehicle. I depend on him to keep me running smoothly and especially, safely, on the road. He is always available to answer questions. Having someone to trust in the cars and maintenance is most important!