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Efficient responsive professional dealership that cares... - Neodoc
Efficient responsive professional dealership that cares for its customers . I have always received good advice and the prices are expensive but fair market in this srea
I came in for a noise in the front end,Don Hanscom was... - naturegirl
I came in for a noise in the front end,Don Hanscom was the person i talked to.
I needed front sway links.They replaced them while i waited.
I have a few cars that I take for service at Imperial's... - mmarkou60
I have a few cars that I take for service at Imperial's Jeep dealership. The last two times I was there I dealt with Mike. Very outgoing, caring, remembers who you are, just overall nice guy (funny too). I don't typically write reviews, but Mike is like an old friend greeting you as soon as you walk in. He really cares and goes above and beyond to make sure you're taken care of. More businesses should have people like Mike... a class act!!!
Top Reviewed Service Specialists At This Dealership
I had an excellent experience with my last service visit.... - BostonDrew24
I had an excellent experience with my last service visit. My service advisor was able to help me fix an outstanding issue and which I am more than grateful for. A+++
Assistant Service Manager
Service Business Development Manager
I have a great service experience with Chris with each... - Tjb
I have a great service experience with Chris with each visit. He is always ready to answer my questions on the timing of service for my Colorado. As well, when the service team finds something of concern Chris will discuss the urgency of the matter before proceeding. This is what you expect from a Chevrolet representative..
Mark of Excellence Service coordinator Specialist
Our 1 1/2 year old Jack Russell Terrrier chased a... - Satisfied Customer Bill Green
Our 1 1/2 year old Jack Russell Terrrier chased a chipmunk under my Lexus GX460 SUV. When I found "Mookie" under the vehicle, he had chewed four sections of sound-dampening rubber from the undercarriage which were on the ground. My next door neighbor recommended that I call Falmouth Toyota for repairs as he had a previous great experience. I am happy to report that Falmouth Toyota staff was extremely professional, responsive, with the ability to make the undercarriage whole at a very reasonable cost. High praise for Falmouth Toyota courteous, friendly, knowledgeable Team.
Assistant Service Manager
Sales and service were outstanding. Imperial showroom was... - mary_balian
Sales and service were outstanding. Imperial showroom was clean and neat, sales personal were friendly and helpful, I would recommend to anyone'. Thank you, I love my new car
I been having car Ford service at this dealer for over 3... - Ybruno1
I been having car Ford service at this dealer for over 3 years, Shaon has always been very friendly, great customer service. Willing to help and make the experience at Janelle great. Thanks for all the help Shaon
Asst. Service Manager
I went in for an oil change and walked out with a brand... - af6733
I went in for an oil change and walked out with a brand new vehicle thanks to my salesperson Vito Umbro and Greg in the Finance Dept.
A year and a half ago we purchased a Ford Ranger from another dealer in Quincy MA. We were not happy with that dealer and didn't want to go back so we decided to go to Colonial Ford for service.
The Ford Ranger we received had off and on issues since the beginning and we felt like we were paying a lot more than what we were getting. Loved the truck, after getting the issued resolved thanks to Colonial Service Dept, but the interior was VERY basic.
My husband suggested that I talk to the sales dept on my next oil change visit. I honestly didn't think they would be able to help me but figured why not I was sitting there waiting for my oil change anyway.
Vito was great from the beginning! He listened to all my concerns and didn't play the back and forth game. He told me what they could do for me and that was that! I drove out of there in a new 2021 Ford Lariat with zero down and a little higher monthly payment. I feel like we got a LOT more of a truck for very little more!
From their Service Dept to their Sales Dept to their financing Dept everyone is great and extremely easy to deal with!
Go see Veto!!
Been a loyal Patrick VW customer since 2014. From sales... - kevezz150
Been a loyal Patrick VW customer since 2014. From sales to service I feel welcomed and have been fortunate enough to be in a VW since.
Careful, courteous service. Solved a difficult noise... - dbear
Careful, courteous service. Solved a difficult noise problem which previously eluded a solution. Careful car wash! Outstanding!!
Porsche Parts Manager
Excellent experience and quality work. Pleasant staff and... - IUEC BR
Excellent experience and quality work. Pleasant staff and vehicle was ready when they said it would be. I will definitely be returning for service on mine and my wife’s vehicle.
Another excellent experience and seamlessly executed... - Renata
Another excellent experience and seamlessly executed service appointment by Acura of Peabody. This is in reference to A13 service plus brakes replacement. Cody was professional, courteous and communicated well details of work needed providing transparency and great customer service. I was provided with a loaner for the duration of the service.
Very efficient. Completed oil change quickly.I received a... - MEREARDON
Very efficient. Completed oil change quickly.I received a text reminding me that an oil change was due so I called to make on appointment. It was scheduled on a day and at a time that was convenient for me. Each employee treated me extremely well.
x x x x x x x x x x x x x x x x x x x x x x x x x /Don't... - JOEHARRINGTON39
x x x x x x x x x x x x x x x x x x x x x x x x x /Don't ask for more. It was fine.
Had a problem with my 2015 Chevrolet Equinox and had it... - mciccone
Had a problem with my 2015 Chevrolet Equinox and had it repaired by Colonial West service department.The work was completed in a short time and was done under warranty. I was extremely pleased with the service. Was greeted by Shelley Dupre when i was there and was impressed by the help she provided me. Customer care is more than a slogan.
Customer Care & After Sales Representative
Service Business Development Representative
Renan is great. Very professional and makes the service... - lpfortin
Renan is great. Very professional and makes the service experience seamless. Easy to talk to and he understands the issues. Awesome service all around from dropping off your car to pickup.
Service is always excellent. Employees are friendly and... - Epaul
Service is always excellent. Employees are friendly and helpful. If something is wrong, they not only tell you but show you. They are honest and trustworthy which is why use Harbro.
Webster Service Manager / Technician
Worked with Heather and Kiara on a tire/rim claim and... - bobmc22
Worked with Heather and Kiara on a tire/rim claim and both went out of their way to make the process smooth and without any undue delay. They were both very proactive with communicating the status of the claim and repair back to me to keep me as up to date as possible. Also I was thrilled with the rim refinishing! My wheels looked like new. From Sales to Service my dealings with Herb Chambers Ford have been top notch. Keep up the good work!
Service - Business Development Manager
We’ve purchased 3 vehicles from Herb Chambers Burlington... - rwrizz
We’ve purchased 3 vehicles from Herb Chambers Burlington and always get them serviced there. We could not be happier with the courteous, professional service from everyone in the service department, garage as well as the auto detailers.
Service and Parts Director
Herb Chambers in Westborough was exceptionally today.... - christycerio
Herb Chambers in Westborough was exceptionally today. Jody and the well experienced auto techs diagnosed my fuel tank issue and safely fixed my problem. I have been going for my services for years and I will continue. Thank you for keeping me safe and my Honda Pilot running at top efficiency.
Excellent service, great communication, quick in, quick... - Mike K
Excellent service, great communication, quick in, quick out! The wash and vacuum was the finishing touch. Couldn’t make it any easier. Ask for Matt!
Clean and friendly staff. No one in your face to try and... - Hybrid450Life
Clean and friendly staff. No one in your face to try and sell you things or pressure to it. Service Rep was helpful and courteous at all times.
Lexus Certified Service Consultant
Everyone is always very nice and helpful. I have never... - Jalove630
Everyone is always very nice and helpful. I have never had any issues in the 4 years I have been bringing my vehicle to Herb Chambers.
Very professional and courteous . Explained all my... - mconciatori4
Very professional and courteous . Explained all my options. Service was completed in the time stated. Provided updates on future work to be done. I will be back
The service dept at Noho VW couldn't have been more... - thomgarvey
The service dept at Noho VW couldn't have been more responsive and professional. A special shout out to Sami and Aimee for their professionalism and expertise.
We had a death in the family that required us to drive to... - SteveS
We had a death in the family that required us to drive to Iowa. It was very stressful. My F250 needed an oil change before we could leave, and I showed up at the Walls service department, unannounced, to see if I could get one. They were booking for the following week, but Sean and the crew had me in and out of there within about half an hour. It made a huge difference for us.
Excellent customer service! I’m still a fairly new... - djeanier
Excellent customer service! I’m still a fairly new customer to your service apartment and Cesar was outstanding. He was very warm and informative. Also the service department was extremely clean.
Very satisfactory service experience for me in some time.... - gerald.rush
Very satisfactory service experience for me in some time. My service manager was “Steve”, who is new to the dealership and who provided me with an extraordinary level of personal attention. He did a great job. Looking forward to seeing him again.
(With the change in ownership, though, I miss using the cafeteria.)
The staff at Atlantic Toyota, from Darcy in Internet... - canekoroski
The staff at Atlantic Toyota, from Darcy in Internet Sales and Desmond; my Leasing Consultant, to the Finance Department were all friendly, very professional and accommodating (as I had another appointment I had to get to), they let me schedule to come back later in the day to finish things up. Five Star service and they all followed great social distancing throughout so I felt safe as well. Thank you Atlantic Toyota!!!
Asst Service Manager
$39.95 Triple Deal
Toyota Oil & Filter Change - $5.00 OFF
Save 10% Off total repair bill
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