11 Michigan Volvo Dealers

Pat was wonderful to work with and his attention to - wesley.doxsie

Pat was wonderful to work with and his attention to detail was outstanding. Once the process was complete, he made sure to introduce me to the service staff and walk me through the features and benefits of my new XC90.

The sales person was very attentive to my needs. - abond33

The sales person was very attentive to my needs. I reflect upon how stressed I was at the time of purchase; his compassion was greatly appreciated. The service department is very courteous. I appreciate whether I decide to wait or use valet during the service appointment, they accommodate my request efficiently. They have answered questions or solved problems with a phone call. I feel like a valued customer, therefore I choose Suburban Volvo.

Excellent sales team from start to finish. - Kathy

Excellent sales team from start to finish. Armando, Al, and Chad created an amazing experience. Explained every step of the way with smooth hand offs.

Sadly I have watched my Mom get jerked around by the - Poor Service Department

Sadly I have watched my Mom get jerked around by the clowns in the "service" department. My Mom was having problems with her Subaru going dead, randomly. I checked the battery terminals and they were covered with corrosion. I asked my Mom why the didn't clean the terminals when they've had it in for "service", she said because they wanted to charge her to clean them up. These were beyond corroded. I cleaned up the battery posts and the connectors, problem solved. If you want to pay a premium for service and get the bare minimum, maple hill is the place for ypu

Sesi Motors is a very nice place to purchase a vehicle. - ogdenfarm

Sesi Motors is a very nice place to purchase a vehicle. The store is clean, the environment is relaxed, and the staff are friendly and professional. The price of the vehicle was fair, and so was the trade value. All in all, a very easy process. Go see Bob (my sales consultant) for a great car buying experience!

Overseas Delivery - jillt

Phil was fantastic and incredibly knowledgable about the Overseas Delivery! We started working with a different dealer but chose Phil because of his knowledge. He was able to set everything up exactly how we wanted and when we wanted to go to Sweden. Once our car was here he was able to quickly get it cleaned and to us. Phil was pleasant and very approachable. He answered all our questions with ease and no complaints.He also helped us find discounts we didn't know we could have. I would highly recommend Phil at Volvo Maple Hill!

Sean Leach - Salesman - Serra of Traverse City - Just - Ty Webb

Sean Leach - Salesman - Serra of Traverse City - Just want to highly recommend Sean if you are in the market for a New or Used vehicle. I had been looking for a while for a good deal on a Honda Ridgeline. I found a great vehicle online at Serra of Traverse City and then scoped out the sales staff.... Sean had great reviews already so I sent him a cold inquiry about the vehicle. He quickly responded and personally checked the vehicle out for me. Sean sent a video of the truck and was totally honest and upfront about the vehicle. (It will need tires in the next few months before winter driving season). So I did some final research and found it was the lowest-priced, used Ridgeline in the Midwest. I called Sean a couple times with more questions and we settled on a deal for the truck (NART ). I was coming from another state for the vehicle so he turned me over to the F&I Business staff who were also easy to work with, got me a final Purchase Agreement and set up a date to get the vehicle. I flew into Traverse City Airport (which is right next to the dealerships) and Sean picked me up and drove me to the dealership to finish the paperwork and make payment. In less than 45 minutes, I was off and headed home in my new-to-me Honda Ridgeline! I highly recommend Sean Leach & Serra in Traverse City. Top notch in this business. = THANKS SEAN!

Condescending know the are the only deal in town for some - spawli

Condescending know the are the only deal in town for some Volvo services. Don't do the brand or customers justice.

Ever hear of VIN Number switching?? I hadn't till I... - Phyllis366

Ever hear of VIN Number switching?? I hadn't till I met these crooks! I test drove a car and liked it. I am a 57 year old disabled woman, whose husband is home bound, so I went there by myself. Nothing was written down and given to me, except a computer print out of the car I drove and liked. It had a Vin number which ended in the year my oldest daughter was born, "1978". I told the salesman that I liked this car, liked all the extras, loved the color, "Desert Bronze", but could he see if he could get me one just like it with a navigation system at a reasonable price?? If not, I'd buy this one. He said he'd call me, and he did. He told me he could not find one that color with a navigation system, but would sell me the one I drove and he quoted me a price. I agreed to purchase and went down the next morning with the agreed amount, plus a trade in. I was met at the door with "Would you like to test drive your car again?" I thought this was a strange procedure. I answered, "No thank you, I've drove it all ready and I liked it, I don't need to drive it again." It had turn signals in the side view mirrors, 4 heated seats, garage door opener in the rear view mirror, 17 inch wheels, etc..... It was a "Limited", and had "Limited" written on the trunk. I had taken four pictures of it when I test drove it, to show my husband when I returned home. I still had the pictures in my phone in my pocket. I did ask for the vin number, so I could call my insurance company and have the car insured to drive it home! EXCITED!! They had the Vin number already written down on a post it note, and laid it on the table in front of me. I had State Farm on the phone. I looked at the Vin, and immediately noticed it ended in the numerals "1111" not "1978" the year my daughter had been born! I told State Farm I'd call them back. I blurted out, "This is not the right vin number!" I got a unison "Really!?" from all the salesman hovered around this old lady, including the rude Manager, Angelo Giordimaina. "Ohhh the car prepared out front is not the car you drove??? Go look at it." They all urged me to go out and check the car parked out front. Yes, it was the right color, desert bronze. It did NOT have turn signals in the side view mirrors, it had 15 inch wheels, NOT 17 inch wheels. It did NOT have heated seats at all. It did NOT have anything in the rear view mirror. It was NOT the limited that I had drove. I told them NO, I have pictures and a computer run off of the car I drove and this is not it. I pulled out my phone and showed them the pictures, which caused them to scramble! They still tried to persuade me that this was the car I agreed on, the salesman said he could "not remember showing me all the "perks" like turn signals, 17 inch wheels, garage door opener, etc". Then all of a sudden Angelo Giordimaina, started lecturing me, one of his salesman chewed me out, Angelo Giordimaina threatened to fire his new salesperson for doing this, but did not believe he knew any better. BUT since I was "green" and "did not know the difference between a GLS, and a LIMITED", he'd "give me a deal", which did not match the price I was quoted. What if, I had not noticed the Vin number difference? and had signed the papers, got into the car, and then realized it was not the car I wanted. I suspect......... "Too bad old lady, you bought it, now we are all going to the bar after work to celebrate". Go to Lafontane and get a family deal, not a Crook's deal. lafontainehyundai .com/

Great experience with buying a used car, Eric was great.... - jimmyswartz55

Great experience with buying a used car, Eric was great. I would recommend this place to everyone.