513 Michigan Used Car Dealers

Full of lies. - Mike

Full of lies. First my oil change emptied half or more of the oil on my new concrete when I returned home, then they told me the oil filter gasket was bad..funny there was no oil on the filter. Oil leak was on opposite side. An employee promised to come and clean the concrete today..the day is half over,not a word. They won't see me again.

Just amazing must check out - Ninja

Let me tell u this place is absolutely amazing! I had 5 stores on my list and I came here first. Jon our sales guy was perfect couldn't have asked for a more responsive and dedicated guy. If u go there ask for Jon gaurenteed to give u a great experience. The sales manager was awesome as well he definitely went over and above to make sure we had the perfect car for our family. We could have gone anywhere but ended up leaving with almost a brand new car. All the cars were presented with transparency and everyone from service tech and manager to Jon and the sales manager made this an 5star experience. I can say so much more the fact that they have a play room for our baby to the feel of the lobby and the no pressure no bs and no sales gimicks made it a wonderful experience. I definitely will be sending all my clients and friends to check this place out and will be back for my next car in a few months.

Jerry was very friendly and helpful. - boohor43

Jerry was very friendly and helpful. He allowed me to test drive the vehicle with no questions asked. Too, they were well prepared, and once I made the decision to buy it was all completed in only 15 or 20 minutes, with plates on my car and I was on the road. Too, very good pricing on my car.

My daughter bought a vehicle from Betten Baker about 2 - amysueecker

My daughter bought a vehicle from Betten Baker about 2 months ago. She’s only made one payment on it and already has to replace the engine. I contacted them and they aren’t willing to do anything to make it right. They state they inspected it prior to selling and there was nothing wrong with it. However, the damage done to this engine was due to being run out of oil several times, which hasn’t even had time to do. They clearly saw an opportunity to take advantage of a young lady that knows nothing about vehicles and jumped on that opportunity.

The recent review are spot on, the sales people, - Owen

The recent review are spot on, the sales people, specifically Brandon and Alex, are ruining this family owned dealership's reputation that use to be about service and relationships. We have tried to contact them for weeks just to arrange the purchase of one of the 6 different vehicles that would've worked that they had in stock (AND HAD BEEN THERE OVER 100 DAYS). However, we either got no response, or sly and evasive answers to simple questions. Never could get straight answers or they felt the need to try to tell you how you were wrong. I get it, they want to make huge commissions on both the sales proce and in the finance office, but when you try telling people with 800 credit scores that their interest rate is going to be around 10-11%, that's never going to fly and they will pay cash or get a check from their credit union. However in doing so, the dealership will ghost you because they make no commission when you finance elsewhere or pay cash. Sadly, no managers or owners are apparently involved as NONE of their review complaints have even been responded to. Maybe tgeir dales are so great right now they don't care that customers are going elsewhere because of the way they are being treated. If so, they're the only dealership in America that's happening. Who knows, but best of luck and if you are thinking of buying from this dealership, trust the reviews and do your honework because if they are pressing you to buy a vehicle, it's only because they have such a huge profit marked up that they are dancing the minute you leave the store. This is why the family owned dealerships have all but disappeared and are now owned by huge corporate groups like Group1, Autonation, Sonic Automotive and more.

Wonderful experience all around! - cheryl

Wonderful experience all around! All very nice salespeople who are helpful, informative, honest (encouraged an additional inspection so we’d be confident with our purchase), and great follow-thru with their commitments. We are very happy with our purchase!

Everyone was so welcoming and patient with all my senior - Happy Grandma

Everyone was so welcoming and patient with all my senior questions. Todor was extremely helpful in helping me to understand the new fangled contraptions. Purchasing my Subaru Crosstrek and trading in my Ford Explorer, was so much easier than I could have anticipated. He even sent me links to find answers to any remaining questions after I had closed the deal and gone home. A great experience!

Easy process, my credit wasn't the best but Nick got it - Richard Moore

Easy process, my credit wasn't the best but Nick got it done! Thank you, I will be back

My family and I recently purchased a Chrysler minivan - Logan Mathews

My family and I recently purchased a Chrysler minivan from Twins Auto, and the experience was excellent from start to finish. Allen guided us through the entire process, handling both the sale and financing with professionalism and patience. He answered all of my questions thoroughly and made sure I understood every step. The APR rate I received was outstanding, and the vehicle was spotless upon delivery. Overall, the entire experience was smooth, transparent, and hassle-free. I highly recommend Twins Auto for anyone looking to buy a vehicle!

They really helped me out with my first time buying my - mark m

They really helped me out with my first time buying my 2011 red camero thank you very much

This is my third letter please explain what does my $91... - turnermisty40

This is my third letter please explain what does my $91 extra I pay every month go to it says insurance but I have no proof. I get pulled over I've got two tickets so far two warrants almost went to jail if I didn't pay 300$ hundred dollars plus whatever the tickets cost I've already paid almost $1,000 over this insurance that I don't have proof of either somebody explained it wrong to me or can somebody help me and give me proof why am I paying $91 extra? can somebody explain that I might as well go to Called insurances company that can give me proof I don't know what else to do here live this is my third letter I'm not getting any help the only thing I've read on it is that the your agent pockets the money you know

I had a great experience with the purchase of my CT5-V. - jgh287

I had a great experience with the purchase of my CT5-V. Serra had the spec I wanted and didn't play any pricing games. Mark Blandin made buying out of state, sight unseen as smooth and easy as possible. Once the car arrived (in CA from MI), it was in perfect condition. Mark and the team followed up to ensure I was happy with everything and were very responsive to a few questions I had even after the sale. Would highly recommend them whether you're in Michigan or any other state.

Great Place to Get an Amazing Car, Quality People and - kal1917

Great Place to Get an Amazing Car, Quality People and Quality Used Cars. I Loved Working with Kaleb he is an amazing Salesman.

These guys were extremely courteous with helping me - Sherry

These guys were extremely courteous with helping me through my first finance experience, they took their time explaining to me all the paperwork and made it very straight forward! I've had the car for two weeks now and couldn't be happier with her! :)

Buyer beware! - Ashley

Buyer beware!!!! This place will sell you garbage!! I purchased a 2016 Kia Optima for my daughter as her first car and sweet 16 present. Jacob was our salesperson and was wonderful until we left the dealership. Driving the car home and noticed that the driver's side door would not unlock, forcing us to crawl in through the passenger side. Took the car back up there and was told by Jacob that we should expect those kind of issues with a car that we only paid $6,000 for. He became very rude and condescending. After losing my xxxx because of his treatment, the manager finally agreed to repairing the locking mechanism. Because of the way I was treated after they got my money I checked the reviews, which I should have done before I went there, my stomach dropped when I realized how many people were sold lemons and had been scammed by them. Fast forward a few months later, my daughter got her license and was finally able to drive the car. Not even a few hundred miles later... the check engine light came on. Took the car to the Kia dealership and turns out that there is a failed Turbo and the replacement will cost me $4,679!!!!!!!!! They knew when they sold us the car that this was an issue. Please heed my advice and steer clear away from this place unless you want to take out loans to get repairs done after your purchase.

Josh Caywood is a great salesman. - ihfarmall4ever

Josh Caywood is a great salesman. Honest and straight forward. The truck was clean and parked inside when we got there and it drove out nice on the test drive. In fact, we liked them so much we bought two vehicles that day.

Shorty, the salesman is a scam artist who sells vehicles - Sherrylynn

Shorty, the salesman is a scam artist who sells vehicles to single women with four kids.Knowing the vehicle is unsafe.

I purchased a beautiful, 2014 Land Rover from Sam at Best - izzygear

I purchased a beautiful, 2014 Land Rover from Sam at Best Bet Auto & I have nothing but wonderful things to say about my experience! Firstly, the selection of cars they have out there is wonderful! Secondly, Sam was a joy to work with. I called ahead, made an appointment, and when I arrived, Sam had the vehicle ready to go. He had gone out of his way to scrape the snow off, wash it, and clean it up on the inside a bit. He had also warmed the engine. He opened the door and helped me up into the vehicle. I took it for a test drive, and I fell in love with it. I bought the Land Rover and I think I was there, in total, about an hour including the test drive. Purchasing the Land Rover was very smooth and efficient! Sam was a lot of fun to chat with! I made a bottom-line offer which was a couple thousand dollars below what the asking price was, and Sam took that to the owner because approve it. The owner, he accepted the offer! Sam was on top of everything that needed to be done! The whole process went so smoothly and I drove off the lot in record time! Sam is funny, polite, professional and one of the kindest car salesmen I have met in my nearly 60 years here on earth! If you’re looking for a luxury, used car, SUV, or truck, take a drive out to Best Bet Auto in Livonia and ask for Sam. Tell him that Izzy ( the lady who bought the white Land Rover says, hi!! 👋🏼

This place was amazing and al of the people are friendly - klkarcher09

This place was amazing and al of the people are friendly and know what they are doing! I would recommend them to anyone!

From sales to service, the experience was great. - lmccaffery906

From sales to service, the experience was great. Joe in the sales department was very thorough in helping me build my Forester. Sabrina in service was great by showing me all the features and how to operate them. Kudos to everyone!

My grandson's first experience buying a car, there were a - mariehocum

My grandson's first experience buying a car, there were a few problems when he got the car home that we noticed. Took it back to Dave , and he repaired EVERYTHING that needed to be done. I would definitely do business with him again! Thanks Dave

This is a dealership that really cares about customer - JRBlueing

This is a dealership that really cares about customer satisfaction. I've bought 2 vehicles from them, so far, and plan on returning for our future needs. One of the good things about this dealership is that you are welcome to get the car you plan on purchasing checked out by a trusted mechanic. You don't find that everywhere! Bottom line, depending on their stock, you are likely to find a good used car at a fair price at Mt. Morris Auto Sales. Thank you, Mt. Morris Auto Sales, for being a great company.

My first experience buying a used car online. - dearome64

My first experience buying a used car online. To say it was a pleasant surprise would be an understatement. From start to finish dealing with Prime Motorz & my sales person, Vinnie, was OUTSTANDING. This was my 7th Corvette & I new exactly what I wanted. From the onset, each time I called Vinnie, he answered. When he said he would call back that's what he did & timely fashion. He & his mgr were flexible in negotiations for both the car and the car traded in. Once purchased I couldn't take delivery of the car right away. I did want to transfer the trade-in ASAP. Vinnie worked to pick up the car early. With the new car the transporter was late in arriving, Vinnie tracked him down & stayed in touch wiht me.Always available. The 2nd remote did not work even with a battery change. I took it to dealership. They said I needed a new remote & shank almost $600. Called Vinnie and immediately said they would pay 1/2 w/o argument. I would certainly purchase another vehicle from them. Just OUTSTANDING CUSTOMER SERVICE and a very beautiful, clean 2019 Corvette.

Me and the wife came here to Capitol Auto Sales to look... - joe.folger517

Me and the wife came here to Capitol Auto Sales to look at a 2017 GMC Canyon to pull our camper. Upon arrival, we were greeted by a friendly sales team, offered complimentary coffee and soda and they pulled our car up to the front for us. After getting back from our test drive, the salesman had already pre typed our paper work up and made the transition fast and easy. We highly would recommend this dealership based on our experience.

Talk about great service! - Itsjusttheflu

Talk about great service! The team there goes out of their way to make your purchase not only easy but a good time.

If you want a Genesis see Richard Cochran - zia.rafiq

Richard Cochran should be the poster child for manager of the Genesis brand his passion and love for the car can be felt. See him in action you won't be disappointed!

This dealership, what is the best experience I’ve ever - harvthacker

This dealership, what is the best experience I’ve ever had and buying used cars in my lifetime I would recommend this dealership to anybody to buy a used car, friendly, courteous, and help me purchase my brand new 2014 Ford focus

I was contacted very quickly via email and was able to - Aebrown1112

I was contacted very quickly via email and was able to see the car the next day. Everyone was very friendly and made the entire process very easy.