513 Michigan Used Car Dealers

I will never purchase another vehicle from any Feldman - edwardwithers035

I will never purchase another vehicle from any Feldman dealership. I took my 2018 Ford Expedition Max in to have my A/C fixed last June. They allegedly replaced the condenser and refilled the freon. However, a month or so later, my A/C is running hot again. I was told that if it runs hot again, it probably has a pin hole in it somewhere and to bring it back and they would run the dye through it to locate the leak. At the time, they tried to coerce me to pay out of pocket for this repair but the A/C was still under warranty and I ended up not paying anything. However, it ran hot a month or so later but due to me coaching, and teaching, it took some months before I could make an appointment to get my truck back in for repairs. Each time I tried to make an appointment, I was told that they were short staffed and I would have to leave my vehicle for several days just for them to look at. I asked for a loaner and was told they do not have any. I tried again this past June and was told the same thing. This was repeated when I was at the dealership today. I was also told today that the A/C is no longer under warranty and in addition to the wait with no loaner, I would have to pay out of pocked. This is unacceptable business

There is a Lemon Law for used vehicles in Michigan I - Courtcase101

There is a Lemon Law for used vehicles in Michigan I found it taking this scamer to court and there are restrictions on how long a dealership has to fix a used car another lie told

My husband and I ordered a 2023 Yukon from Team One. - hertrichj

My husband and I ordered a 2023 Yukon from Team One. We literally sent in the build we wanted and waited 5 months for it to be delivered. When we picked it up, it didn't have the rear entertainment screens we had ordered. The salesman tried to say he thought we didn't order it then seemed to realize he messed up and told us we could get factory GM screens installed and he would order them for us. We had the option to reject the car at this point but he admitted (in writing) we could get GM factory screens so we agreed to have them ordered and he said it would be a few months. After a few months, he didn't respond to any emails we sent. Turns out, Team One told us they can't install the screens after they build the car. So the salesman LIED to us in order to get us to keep an $80K vehicle. The GM told us that there wasn't much he could do because we "owned the car for 8 months at that point". We kept the car because their salesman lied to us. We will never buy another car from Team One and will tell everyone we know not to. Such a terrible experience when we paid $80K cash for a car we specifically ordered and the management didn't care one bit.

The manager and young man at the front desk did a great - seithd

The manager and young man at the front desk did a great job checking the antifreeze protection on the Subaru I bought in Florida. Thank you so much for the fast excellent service. It meant a lot to me. Dave Seith

Kenny is awesome. He helped us with a Grand Traverse.... - Efleury54

Kenny is awesome. He helped us with a Grand Traverse. Everything he said it was. It is !! He is a super honest person and I will definitely contact him when I need another vehicle. Thank you so much Kenny 😊

Thank you very much. - Burtontarikh

Thank you very much. Got a great car at q great price! And the customer service was excellent!!!!!

Very helpful people. Walked out with a nice new car. Took... - Kkbby

Very helpful people. Walked out with a nice new car. Took a while but it was definitely worth it. Marcus and Dave were very helpful

They fixed my truck. - mkindel71

They fixed my truck. I had a loaner vehicle, while my truck was being fixed, which helped a lot.

The dealership did repairs on my truck I still had under - bobcatlancer

The dealership did repairs on my truck I still had under lease, balljoints, idler arm, pitman arm, new tires and rims. They didn't tighten down the driverside CV axle nut and the wheel bearing exploded while going down the road, the idler and pitman arms were never replaced even though I was charged labor and parts for it. The tires were not new, there is a plug in one when I got ot and it's now a slow leak. Don't buy from them or let them do work on your vehicle.

Many thanks to Nick Parks for such a positive, first-rate - psj

Many thanks to Nick Parks for such a positive, first-rate experience that was totally stress free and exceeded my expectations. His knowledge, efficiency and professionalism ensured an extremely pleasurable and outstanding process.

Wow. I couldn't be happier with Vinson Motors I purchased... - Godmark60

Wow. I couldn't be happier with Vinson Motors I purchased my Hummer knowing it had an engine light on with promise to fix ,well it was more than expected but they stood behind it and paid anyway. Much Respect

Joe was a great person to work with, straight forward and - vfreese64

Joe was a great person to work with, straight forward and honest. We broke down on the way there and he sent a wrecker and got my in-laws Yukon going so he could get back home also.. would recommend and buy from again

Service was great,friendly people,good deal,would - Rob

Service was great,friendly people,good deal,would recommend this dealership to others looking for a vehicle.

Another amazing thing Russ in Service and the staff at - rayleenoates

Another amazing thing Russ in Service and the staff at Don Nester Roscommon went above and beyond all I can say is Great Customer Service which is rare in this day and age. Thankyou again all so much!

From the time I was greeted coming in the doors, til the - vlmcmath

From the time I was greeted coming in the doors, til the keys was put in my hand I am totally satisfied. The staff was wonderful. Everyone was kind and courteous to my needs and put extra effort into making sure I got the finance that I need to get my 2019 Nissan Kick Sv2. They may do this everyday but it meant a lot for me on this day. Nothing but smiles, hugs, and kisses for this staff. I am so GRATEFUL 🥰. I'm looking forward to enjoying my crossover SUV. Thank you.

Jim Wernig Chevrolet and their exceptional team truly set... - Katie Ferrigan

Jim Wernig Chevrolet and their exceptional team truly set the bar for a perfect customer experience! I was referred to Andy Krajniak and immediately understood why the second I met him. Andy was fun, welcoming, low pressure and very informative. Andy walked me through the entire process, took time to get me set up with the MyChevrolet app, and truly made buying my Tahoe a pleasant and seamless experience!! I also left my vehicle with JW’s Service Center to have a few accessories added and those guys were awesome!! From entertaining me while I waited to making sure I had a loaner vehicle that suited my needs while I waited for mine – they made sure I was taken care of and I sincerely left feeling like a valued customer. My experience couldn’t have been better and I will for sure be back for any buying or service needs!

Overall I had a good experience. - Tinabean

Overall I had a good experience. They are very upfront and honest, and they tell you from the beginning that the cars have salvaged titles and are sold as is. I brought my car in August, and it had a problem on the test drive with the air conditioning. They fixed it as promised after I brought the car. They offered me a loaner while I waited. The manager is a little spicy for my taste, but she means well and is very efficient. I had a great experience all the way around. Highly recommend.

Arraigned for a test drive (1-20-22) on a Acura MDX that... - Roatan13

Arraigned for a test drive (1-20-22) on a Acura MDX that the dealership advertised for sale on December 3rd. So Jeffery Automotive had possession of the vehicle for 6 weeks. Drove over 1 hour to get to dealer. Car was still on sale line near roadway. Clearly been sitting for awhile. Salesman drove the vehicle up. I then want around vehicle opening up the doors. Front passenger side on sun visor (fingerprint) and head liner (smear) was blood. Center consul was sticky from front to rear seat. The interior was a bio hazard with blood and grim. Passed on even sitting in that mess. I told sales person I could not believe they would have a vehicle on the line clearly with blood His response was I’m sorry. I saw that when I was pulling it up. No idea why it was not cleaned. This by far was the worst showing by a dealership I have ever encountered. 2 hour drive for a huge disappointment

Went into dealership for another problem, in process they - edwinpeterson

Went into dealership for another problem, in process they found an oil leak. they took care of the warranty paperwork and scheduled service date in very timely manner. work was done and back on the road within the estimated time. They worked around a couple of things we already had scheduled. Thank You

Do not buy a car from New Way. - javida76.jh

Do not buy a car from New Way. They are a rip off the car stop running after months they will not assist you. They are robbers without a gun if anyone has purchased a vehicle from them and your car stopped working after months go on Facebook and put them on blast so they can stop taking advantage of people

I visited Carite on 08/19/20 was approved for a car with... - Erica

I visited Carite on 08/19/20 was approved for a car with my trade in but changed my mind on getting a car I came back today on 08/27/20 and I got a car no problems they were very helpful I want to thank Nate and Vince for their help I recommend you guys go see them signed Erica yancey

My name is John Campbell. - johnnygogo1970

My name is John Campbell. From the moment I walked in, I was treated as if I've been a customer for years. Better yet not just a customer but as if I were a personal friend of theirs. Jad, Linda, Steve are excellent and professionals at the jobs they do. The book is still being written on my car there that's on consignment to be sold, but with those folks and their showroom online resources, in person showroom warehouse I don't think I'll have any issues on getting my car sold!...Also a great shout out to the mechanic and the detail personnel they use are just as an integral part of the process...Hats off to all!!

Great operation, been in town for a long time and takes... - jjconely

Great operation, been in town for a long time and takes great care to make sure the cars sold are in good condition. Get a fair deal.

I needed another vehicle. - jane

I needed another vehicle. Trevor was fantastic and took his time even though it took possibly 2 weeks to get a vehicle to me because of circumstances beyond either of our control. After I purchased the vehicle within the 3 days I had sent an email stating a couple of issues that were going on. Today, since I'm replacing the windshield he responded that he was going to speak to service to see if I could get reimbursed! I made sure not to post any reviews until I heard from him! And he stood by his word. If you need a vehicle, talk to Trevor Mcbride in Battle Creek Express Auto! I will definitely be back for the next vehicle!

Friendly and knowledgeable staff. - ~HappyCustomer

I brought in my 2019 Ram because at random the cluster would so out while driving. When I arrived at the dealership, I was warmly greeted with a handshake and was treated as I was the only priority the advisor (Andy) had of the day. I was checked in and shown where the waiting area was. There was coffee, tea, cookies and water for refreshments and the waiting area was clean and quite. A short time later, Andy came to tell me that they needed to order a part for my truck and that if I would like, Chrysler would pay for a rental if I didn't want to drive my truck while waiting for the part. Once the part was in, it was promptly installed and I was notified that my vehicle was ready for pick up. Once I returned to pick it up, I was again warmly greeted and my truck was pulled around for me. I greatly appreciate the fantastic service and would recommend this service department to any and all who need their vehicles repaired. Thank You Bill Marsh!!!!

Had a good experience with Mike, Ron & Rick at Tinney in - Johnson.allyn

Had a good experience with Mike, Ron & Rick at Tinney in Greenville. Small town pride.

untruthful about checks, did not check all available - Boo

untruthful about checks, did not check all available options for financing, data not given for service performed, stiff you off till warranty expired.

We had to do some quick truck shopping when our Ranger - Terry & Sandy

We had to do some quick truck shopping when our Ranger was determined to be too worn out to make an upcoming trip to Canada. Found one online at Albion Motors. We worked with Chris, he was great at quick replies to our questions and walked us through every step. Took all the time we needed with no pressure to make a decision. We were able to drive it home same day which was much appreciated since we had come a distance. We highly recommend Chris, he made it really easy for us, and was really enjoyable to work with. Thanks Chris!

Amazing supportive straight to the point considerate a - Lonewolve96

Amazing supportive straight to the point considerate a really good worker best personality and nice

Very friendly and fast service, I'm a happy customer 😀 I - Ccook3888

Very friendly and fast service, I'm a happy customer 😀 I highly recommend this dealership to any one.