5 Minnesota Audi Dealers

They take care of their customers and treat them with - Katekaye

They take care of their customers and treat them with respect. They are not pushy.

I’ve had nothing but very good experiences at Luther Park - bopeep39_us

I’ve had nothing but very good experiences at Luther Park Place. My recent car annual inspection went smoothly and professionally! Will recommend to anyone!

The dealership is great but I sat in the waiting room for - Kimberlyradke

The dealership is great but I sat in the waiting room for an extra hour with no update while the gal went to lunch. They knew I was waiting and she also knew the updates were going to my husbands phone. So I was not happy waiting over an hour past my finished appt.

Did not purchase. Jon Henry, however, was next-level... - nopher02

Did not purchase. Jon Henry, however, was next-level helpful. I inquired about a couple of cars they had and he was a pleasure to talk to. Very honest, helpful, thorough and funny. Once it became clear they didn't have a car that would work for me, he was still very friendly and helpful. The pièce de rèsistance came when I had a question about a car that wasn't even at his dealership. He asked me to call him at home - on his off day - and chat about a car he wasn't even going to be able to sell me. VERY COOL!!! So yeah, Jon Henry is a super stand-up guy. I'd buy a car in a heartbeat from him if he had one to sell me. :)

We have a 2015 Audi Q7 that has been serviced throughout - Field Maiden

We have a 2015 Audi Q7 that has been serviced throughout the time we have owned it at Audi Richfield. Recently, we've had a gear-shift malfunction code appear. The first diagnostic recommended a new battery. We replaced the battery. 200 miles later, the same malfunction code occurred. On return, after waiting 2 hours, they asked me to pay another $250 for another diagnostic (now $500 total). Since the first diagnostic did not appear to fix the problem, I requested a credit for the first $250 paid. In my conversation with the service team Asst. Service Mgr Jake Bies was rude and condescending in his discussion with me. At one point, as I used an example of diagnosing a problem, he said "I would not use that example!"? Okay, I thought I was the customer. His poor communication and lack of customer service, together with his hubris, have made me reconsider replacing this car with another Audi from the Richfield dealership.