5 Minnesota Audi Dealers

The staff and service providers are always courteous and - df.peterson

The staff and service providers are always courteous and helpful. You feel like they have your best interests at heart at all times. They consistently answer all questions no matter how big or small. I have confidence that my car is in good hands with them.

Good service and professional employees. - Wpmonk21

Good service and professional employees. An overall positive experience. I will return to the dealership for my next car service.

I took my Q5 in today for its first oil change. - Radkeroch

I took my Q5 in today for its first oil change. I had received an email notice recommending the service. I appreciate that reminder. I dropped it off at 10 A.M. and got a pickup call 90 minutes later. Great service. Done early, clean car (washed and wiped clean). Very happy.

Great service, great people and great dealership. - Dalgag

Great service, great people and great dealership. Scheduling was easy and my vehicle was in and out in no time! Thank you.

We have a 2015 Audi Q7 that has been serviced throughout - Field Maiden

We have a 2015 Audi Q7 that has been serviced throughout the time we have owned it at Audi Richfield. Recently, we've had a gear-shift malfunction code appear. The first diagnostic recommended a new battery. We replaced the battery. 200 miles later, the same malfunction code occurred. On return, after waiting 2 hours, they asked me to pay another $250 for another diagnostic (now $500 total). Since the first diagnostic did not appear to fix the problem, I requested a credit for the first $250 paid. In my conversation with the service team Asst. Service Mgr Jake Bies was rude and condescending in his discussion with me. At one point, as I used an example of diagnosing a problem, he said "I would not use that example!"? Okay, I thought I was the customer. His poor communication and lack of customer service, together with his hubris, have made me reconsider replacing this car with another Audi from the Richfield dealership.