Mississippi GMC Service Centers

I brought my 2020 Silverado Z71 in for its first oil... - A.TROSCLAIR

I brought my 2020 Silverado Z71 in for its first oil change. They got my truck in and out with quality work. I’m vey pleased

Well satisfied with the customer service of Jimmy Bradley... - Boyd

Well satisfied with the customer service of Jimmy Bradley that showed us our future Ford Truck.. and also the follow up help that James Rogers gave us, while making our decision. Finally, but not least...Jamie McElroy, who worked with us in helping us get the good deal we got. Would recommend any of our family and friends to Walt Massey Motors in Columbia, MS.

Carolyn Thompson was very helpful. Service department... - Davidleatherwood

Carolyn Thompson was very helpful. Service department helpea me evweytime We come in. Perry is the best. My 2008 Acadia is better prepared for my trips. thanks to dossett

Great sales and service - Joe Monk

Dennis Henley is the best, most trustworthy car salesman ever. The service crew is great from the managers to the mechanics. They accommodated us in every way.

Read before going anyplace else - Don Dodson

I cannot say enough about this dealership!! From Sales to Service they are top notch. The Service department goes above and beyond to see that your treated the way you should be.

Stole $600 dollars from me. Be wary of these guys !! - psrayburn1

I went to this busness to get an estimate to repair my car. The written estimate was approx $1200.00. A couple of months later I called and verified that my estimate was still good, to which I was told "yes". I then brought my car in for the repair,with my estimate from them ( barnes crossing). I also brought in with me a check from my insurance company for approx $800.00 which I signed the back and gave to them. When I came back to pick up my car. I was told I owed the business $1000.00. I am looking at my estimate from them $1200.00 minus $800.00 , I should owe $400.00 to them. They tell me 1. we have a contractual obligation to charge what the insurance company estimates the damage at. -- I called my insurance company and discussed this with them. I found this totally untrue. My insurance company estimated the repair at $1800.00. Minus my $1000.00 deductible, they cut me a chech for $800.00. I didnt even have to get the vehicle repaired if I had chosen not to. Barnes crossing gave me an estimate for $1200.00 to repair my vehicle, they then went up to $1800.00 for the repair to match the insurance company estimate. They never discussed the price increase with me. there fore the "contractual obligation" was a lie. 2. They claim the insurance company "required" them to match their estimate. -- with no contract what exactly is "required". another lie 3. Barnes Crossing told me that the guy that done the estimate didnt even work there anymore, Im thinking, whay doest that matter. The employee was an agent of the company, anyway I called to verify that my estimate was still good, which I was told "yes". 4. Was my original estimate to accurately repair my car? this should have been a valid, profitable estimate for the company. They only changed the price to match some elses estimate. They Stole $600.00 from me, Totally would not let me have my car until I paid the inflated bill. which was only discussed with me when I came to pick up my car. This is unethical, and I consider it theft.

Unconcerned - Camaro17

Took my car in for check engine light next day it was on again took it back July 30 it’s now August 21 and I still do not have my car back and my service advisor Maggie could car less. She told me she would keep me updated and that was a bold face lie. After contacting GMC the part was finally located but days later my car is still just sitting at Skinners in Terry Ms.

Very frustrated - goin on 2 weeks with no car now - Kim

Very frustrated with the service department at Carl Hogan. They have had my car for over 2 weeks now - no loaner car has been available even though we have asked several times. They were not able to find the original problem with my car and damaged it in the process (we had driven it home when it started spewing oil, etc). Even though my husband has videos of the problem they say they didn't see anything wrong when they towed it back. Still waiting to hear about the original problem. We have called multiple times this week and have been told we would get calls back but have not - only when we push do they connect us to someone. To say we are frustrated is an understatement.

Great service, Very friendly and great advice. If you... - jessiemartel

Great service, Very friendly and great advice. If you need anything done they can fix it or they Know somebody that will.If they promise to do it they will, unlike kia of mccomb.

Top notch service department - SteveT

The service department at Larry Clark is dependable, knowledgeable and helpful. If you have a problem you can count on these guys to fix it 100%.

my truck has been in and out for some warrenty work, and... - nkinneberg

my truck has been in and out for some warrenty work, and they were on top of it, even covered us for a rental while our truck was getting worked on. I would recomend the dealer to anyone.

Very efficient. And extremely courteous. - T don

Excellent service and was promptly handled.. since I am in sales I really. Appreciate this outstanding service. Thanks,!! I have recommended this dealership to my friends .there is a dealership on the city where I live but I prefer to drive to mossy of picayune.

best service dept..ever!!! - tigersfan0

i have never been to the service dept.that I was not treated and taken care of so great! cody and coonie are the best!!!!