Sierra - dkoertje
Everyone was pleasant and helpful. They really wanted to meet my needs. Sam wasn't pushy which was something new for me from a car dealership.
Top Reviewed Specialists At This Dealership
Surprise for daughter - MomsSurprise
Decided one morning to buy a used car for our daughter as a surprise. Since we have purchased several vehicles over the years from Copple we skipped shopping around because we trust their quality and fair price. That afternoon we found a perfect 2009 Impala on the lot. Gene Frees was great to work with on this purchase. I felt my questions were answered honestly and more amazingly although we were too late for the car we went to look at he found one similar and we were able to agree on a price close to our set budget. He also went the extra step in helping with the ruse we had created to surprise my daughter until we had to have her sign the papers.
Fabulous business - heyjessay14
The service team is great to work with, makes check in very simple. Great area to hang out in while I wait. Sales folks are great, too. Keeping my business local, and this is a great place to do just that. Highly recommended.
Over the top always. - Coach
Customer service is first rate. Whether service or new purchase, the employees make you feel welcome, important and are 100% vested in YOU. Thanks Ben!
Few words - Bizz44
Writing to update my experience. I called Brent and they stood behind their product. Fixed my issues and I am now good to go. I would recommend them to anyone.
Great Experience - Jen
Steve gave great advice and was very knowledgeable about what to expect while going through the sale. He seemed to have our best interest as well. Thank you for your help Steve!
Came through as promised - Kaper
I requested regular service and the after 100,000 mile service specified in the owners manual and this was provided without any effort to add on any extras.
Can't be trusted - hbkmh
I purchased a 2016 vehicle from Meyer Automotive. After the sale was complete I found out there was no keyfob or second key with the vehicle. In all the years I have purchased a vehicle there has always been a second key and any newer model always came with a keyfob. For this particular model a keyfob is needed to unlock or the alarm will sound if you use only the key. I tried discussing this with my salesperson and with the person I was told was in charge and they refused to help resolve the issue. They either knew it did not have a keyfob and deliberately withheld this information during the negotiation or did not know enough about the vehicle they were selling. Either one should be unacceptable from a dealer. They claim "no bull" but that is exactly what you get. Any person buying a vehicle would have a reasonable expectation to receive a second key and keyfob for models that require it. I will never work with this organization again and recommend that no one else does either. Complete disregard for the customers best interest. They then wanted to charge me over $150 and make me drive back to them (over 75 miles) for a $50 fob that took less than 5 minutes for a local locksmith to program. Eventually they agreed to send me a second key and two fobs with a voucher to have them programmed for $50. Regardless it was not a good experience and highly doubtful one they have learned from. I fully see them doing the same thing in the future. I was also informed after purchase that the vehicle may have been a repo meaning they more than likely got it through auction and made a lot of money on it yet wanted to hassle me for the keyfob issue. I also asked to speak with the owner on three separate occasions and was never allowed that opportunity. Meaning either the owner condones this type of behavior or is oblivious to it and neither of those are acceptable as well. I have grown to hate even looking at my vehicle because it reminds me of this experience and hope to sell it as soon as possible.