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Could use some work on customer service. Otherwise... - Realist21
Could use some work on customer service. Otherwise satisfied with service on my vehicle. Would recommend getting courtesy vehicles for customers
Top Reviewed Specialists At This Dealership
Excellent Service Department! Everyone in the entire... - Croode
Excellent Service Department! Everyone in the entire Dealership is courteous and friendly! Highly recommend for Sales and Service!
FleetManager Product Specialist / Stinger Specialist / Telluride Specialist
Sales Product Specialist
I had a great experience with Pash. He was professional... - Nwhited
I had a great experience with Pash. He was professional and forthcoming, and made sure I went home with what I was wanting. He checked up with me in the incoming days to see how everything was going as well.
Mitchell was very responsive through the entire process .... - michellekirk
Mitchell was very responsive through the entire process . I would recommend findlay Kia to all of my friends
I cannot recall the name of the salesperson I dealt with... - SeanS
I cannot recall the name of the salesperson I dealt with but I do recall the lousy way I was treated when purchasing my Mitsubishi Galant. The deal wasn't bad, but when I inquired about the missing remote for the keyless entry, I was given the runaround because the dealer didn't want to give me a replacement. THERE IS NO KEY ENTRY FOR THE TRUNK! The only way to access it easily is with the remote.
I fianally convinced them to get me one, but the salesman wrote up the work order for another KEY!
It finally took a floor manager charging the remote to the scumbag salesman to get one ordered.
A+ to management, but that salesman needs to be fired.
Jim Marsh Kia
Master Elite Service Consultant
Customer Service & Delivery Manager