12 New Hampshire Kia Dealers

Great Customer Experience. - joshmale48

Great Customer Experience. Trained well by management to be precise, honest and in addition educate their prospective customers so they feel welcomed!!

We were headed to Lubec, Maine for a two week camping - Milford

We were headed to Lubec, Maine for a two week camping trip, towing a 27’ Airstream trailer with our Ram 1500 Eco-Diesel when the truck broke down 25 miles west of Gorham, NH. After limping into the Berlin City Auto Group, we we taken great care of by Dale - service advisor, Nathaniel - technician, Eric in parts and few others who helped us figure out plan B. We left the truck and the trailer there for two weeks and on our way back home to VT, picked up the repaired truck (yeah) and towed the trailer home. High recommendations to this group!

This is more of an employee review. - Mindyg03

This is more of an employee review. I want to give a huge shout out to Travis Boucher at Nucar in the service department. He worked some serious magic to get me what I deserved with my warranty. He was extremely helpful, kind, and patient. I hope I never am in the position I was in again, but if I am, I will ask for Travis again. I can't thank him enough.

I dealt with Matt Schoech from beginning to end of this - Don A

I dealt with Matt Schoech from beginning to end of this deal. He is a straight shooter. I told him what I was looking for and he sent me numbers for a lease and purchase. He answered all of my questions without playing games. Yes I can or No I cannot. I got exactly what I wanted with quick easy honest answers and did it all via text. Sent my Credit app and all other info in the morning and when I arrived 2 hours later my New Car was ready. Finished some minor paperwork and I was on my way home. Done!!! Ethan met me at the door took me for a ride and explained the features he got me set up with my Kia owners portal and hooked to Bluetooth. Ethan answered all the questions I had about the car and made sure I was good to go. What would have taken 8 hours at another dealer took 2 at Quirk Kia NH. I'll be back. I hate purchasing cars and this was a great experience.

How little I mean to this dealership! - corbo

I made an appointment for an oil change for my brand new car. I only had it now like 50 days (First oil change), which was for 10:30 Sat. morning. I finally called to check on my car around 2:00pm to see what's up. I was told its not done yet. I asked why? Now - this part I can't believe... they told me, we have walk-ins sitting here, so we work on those cars first. I said I made an appointment for 10:30 so I wouldn't have to sit and wait. I then asked, "So I made an appointment and people waiting inside is more important than me, a person who set up an appointment and dropped it off so it would be there without issue?" I don't seem to rate very much with this dealership apparently. This even get's better. I get a call from them about another hour or so later and they tell me that my oil change is done but we had an accident with your car. We backed it into another car. I asked like four times what damage was done? She would not tell me. She said its not that bad. (Really??? You crash my brand new $36,000 car and it no big deal). I go down there and nobody really wanted to help me. So I need an entire bumper for the car and who knows what else is wrong under the car it must of hit the tailpipe damaging that also. Now I have a car that's been damaged and will lose value just because of the accident, but the way they talk to me I should be thankful that they will fix it. What they should be doing is giving me another car that is not damaged this isn't a car that been around for a year or so not even 60 days old. How careless can you be with a car that has warnings and camera so you don't back into things. If it wasn't brand new I wouldn't expect this but I do now. The only person that loses here is me and its not fair. The entire thing feels like I am bothering them and I am one out on everything. What happened with caring for your customers? The manager was not much help at all he did call but again it seemed as I was bothering his day. Bottom line is, I feel they need to make me whole. When I dropped off my car for a simple oil change, it was an undamaged 2 month old car with 5000 miles on it. Now, even though they will fix it, it is a damage repaired car, significantly affecting its value, due to their negligence. I find it very hard to recommend this dealer to anyone and boy do I know a lot of folks, and wait until I hit Facebook and ask all my friends to pass it on. Very unhappy customer!!!

Great value and timing - Doc Bowie

Thank you for a smooth experience in getting our 2016 Fusion. They did a great amount of the paperwork and smoothing of the process. We had a window to drive down 3 hrs from Maine and were on our way back home three hrs later with time to test drive, learn about the cars new features, trade in our car and even have it treated with a protectant for the paint and warranty. One stop and happy with a great value and nice car. Thanks to Derek there who followed up as well with kind notes and an open schedule. Doc Bowie and family in Maine.

I requested the repairs be done as soon as possible as... - c.downer

I requested the repairs be done as soon as possible as I had an emergency. Thank you for the quick service and co-operation on the recall.

Went in for a KIA recall - kyle lawrence

Went in to schedule my recall on my KIA forte, the guy refused to listen to anything I said. He kept trying to get me to buy a new car. Then when finally getting to the point of my visit he goes off on being in a lawsuit with Kia and refusing outright to perform the recall on my car.

Total scam artists with a horrible service department - Carfan77

We're to start.....Dumpy dealership and I paid way to much and they totally ripped me off on my trade in and purchase of my 2014 Kia Cadenza. Then they claim that with there free oil changes they will clean your car. Worst cleaning job ever... every single time..... My five year old would do a better job at detailing but what made me completely pissed is that the service manger called me a liar in front of multiple sales people in the show room after accusing me of not ever changing the oil and then realized later that the idiots at the dealership had changed computer system and the maintenance history hadn't transferred over. I would never buy anything from ANY autoserv dealer but I totally would buy another Kia because the car has been great and have 30,000 miles and no problems except my autoserv experience

They sold my elderly female neighbor a lemon. - NH Consumer

They sold my elderly female neighbor a lemon. Took 3 months to fix. No loaners. Lots of run around and non returned phone calls. The car was brand new but because of issues with it, actually qualified in 2 different ways as a lemon under NH's lemon laws. Do NOT trust this dealership.

Mike and Harold were outstanding they knew my situation... - rmiller0220

Mike and Harold were outstanding they knew my situation and picked out the perfect car for me and my family... The whole process was quick and painless... Harold is the best salesman i have ever meet in my 20 years of buying cars... Thanks HD robm