Purchasing a certified pre owned vehicle - dsanabria94

Richard and Chris were very helpful when it came to pick out which vehicle I was interested in. After doing investigation with 3 different trucks, I was sold on the 2015 Cheverlot Colorado. It was great price and payments. Richard and Chris really went out their way to get me the best deal for this truck. I am super happy and thankful that I drove off with a great truck.

Great - Carlady

Great customer services. I would recommend to everyone I know and who I see in my new car to go to desert sun motors for their next new vehicle.

Purchase of a Buick LaCrosse - Virginia jaramillo

Hamilton GM Country has the best customer service when it come to looking for our white Lacrosse. Bill Guhrke didn’t have one in stock but brought one in for us in just a few days he and Mr Seth Hamilton had the car we were looking for. Worked with our bank in town to give us the best possible price that we were looking for. Mr Bill Guhrke brought paper work out to us to acomidate our work schedules. His delivery of the new car was awsome showing us cars features washed ,detailed, polished and gave us a full tank of gas. Best store to buy a car from. Thank you so much Bii And Seth Hamilton. We have the car we wanted. Ray ;Virginia

Easy to deal with. - Philly

Monica was ready to talk to and very professional. She was very fast and did exactly what she told me. You should be thankful that you have employees like Monica.

Pleasant and comfortable - don3d

My wife and I had been eyeing a beautiful 2015 chevy truck on the used car lot for about a week. When we decided to see if it would be possible to purchase the truck, we went to Desert Sun and asked for Eddie Norrell. We had done business with Eddie before so we trust him. Although we had gone in for information purposes only so we could go home to determine if we could make the purchase, we left that evening owners of the new to us 2015 chevy truck. Eddie was very honest and knowledgeable about the truck and it's features and he made purchasing the truck a lot more simple than either my wife or I could have imagined. Thank you Eddie Norrell.

First Time Car buyer - Stephanie

First time car buyer. I couldnt have had an easier, hassle free experience. Randy made it nice and easy. :) I love my Trax. Made driving back to Rio Rancho a blast!

2014 Malibu Service - Chevychick68

Thank you for repairing our 2014 Malibu. And for keeping her overnight worked out for me too. Thank you for your prompt attention to the matter and repairing vehicle in a timely fashion!

Bad service - Bad experiance

I recently purchased a vehicle, and it didn't make five miles from the dealership before it died. I called the dealer and they sent the salesman we ended up waiting for two hours in 100 DEGREE HEAT for a tow truck. The dealer should of sent two cars and taken the buyer back to the dealership. The issue was the dealer put regular gas in a diesel engine. Once they drained the incorrect fuel they called to have me pick up the truck. I specifically asked to see if this was covered, the sales manager said it was. He didn't produce any written evidence, even though I asked for them to have it ready when I got there. As a courtesy you would think they would give a few extra oil changes or some other service to gain customer confidence, that didn't happen. The salesman and the finance guy were great to work with, and the technician who worked on the truck seemed to know what he was doing. As the dealership screwed up by putting the incorrect fuel in the vehicle, costing me hours of wait time in the hot sun. And it took several days to diagnose and fix the problem. I do not see that they went out of their way to please their customer. I guess I am lucky that they gave me a loaner car while they fixed my vehicle.

Excellent Salesperson - kaintai23

I Would like to thank Shawn Hicks for getting my family and i into a 2018 Chevy Cruze. I went to quite a few dealerships and they weren't helpful. So I would like to Say Thank you again to Shawn Hicks

Paperwork nightmare - Roger Clyde

They are working to resolve my issue , hope to see the results in one or two weeks. My new Corvette is Awesome. Hope you see my taillights soon.

Poor, Wait, "worst" service I've ever had. - Heathermom

I am not one to rate a company. I give them the benefit of the doubt. NOT HERE. I took my truck in to Brad Francis service department. But was treated smuggle and it just didn't matter if I was there or not. I would of rather had a root canal... Really. I'm Talking about the service department. I brought my truck in about a recall. He was unprofessional and it seemed like he didn't understand the process. I wish I could remember his name. I wanted to get the truck serviced also. Change the oil in the motor and transmission and do the 100.000 service.. I was ready to spend about $1,000 to get everything up to speed and it was due. But after this gentlemans attitude. I wouldn't ever go back. Maybe it was because I was a girl that he tried to over talk me. Talk to me in circles and then try to sell me something that I didn't even need. The estimate was ridiculous and HE was just a jerk. I knew what i wanted him to do with the truck, but he just felt shady and like i was wasting his time. In short. I wouldn't go back due to the attitude this guy had and the coldness that he showed. If you do go there, beware and you might want a second option, if you can get through the rudeness and snarkness.

Was given pricing that was exceedingly expensive. I... - JERRY OSBORNE

Was given pricing that was exceedingly expensive. I needed to get my Buick repaired. They did work that I did not authorized. I will not use this dealer again.

The worst service experience ever! I thought may sales... - FDN_INC

The worst service experience ever! I thought may sales experience was horrible. While I was having my vehicle service I went upstairs and had a horrific sales experience. When I returned to pickup my vehicle, not only did I find out that my $19.95 lube oil and filter was now a $101.95 nightmare of repairs that I had no idea about, but I also found out that there is not a certified GM technician on the premises. Also I found out later that this idiot submitted warranty claims on my vehicle that were not performed like front brakes etc. After a call from GM I clarified for them that this was absolutely the worst experiecne of my life, ever! Extremely Dissatisfied and I will never return for any reason!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Extremely poor service and repairs - MAR1674

Very poor service! Moved here from out of state and always take my vehicle to the dealership for repairs and service. I needed a repair and some basic services and thinking I would be able to trust the dealership, WRONG! They kept my vehicle way to long for the things I needed done. One day turned into several. I am very familiar on how vehicles work and when was given an estimate it seemed higher than that repair would normally take. When I questioned why not only did they not have a good explanation but the service person was rude and seemed very bothered that I was questioning him. I have since found a reliable, honest, and friendly shop to take care of my vehicle. My suggestion is to go somewhere else. This is a used car lot and nothing more, the professionalism you would expect at many dealerships is seriously lacking here that's for sure!