26 New Mexico Chevrolet Dealers

Great experience with salesperson Francesca who put forth - Pam

Great experience with salesperson Francesca who put forth effort and kindness in helping me make a good decision.

Satisfied - Rosie

Best customer service, keeps us coming back. We feel comfortable like family! After all that is their slogan (Buy from us and your family) Always leave there with a SMILE 😊

Was there for oil change. They found problem with... - Mizpat

Was there for oil change. They found problem with brakes??? No test drive. Did not fix properly and had to go back again next day. Fixed problem and delivered car. Customer service excellent but not sure about service staff. Usually have no problem.

Negative stars is what they deserve. - Los1027

Negative stars is what they deserve. Never have I been treated with such poor service,disregarded and disrespect as a customer then I have at this location. I don't know how much I'm allowed to write here so I'll summarize a bit. My truck battery was acting up again which they installed 2 years ago but warranty is for 42 months. Had a appointment at 8am which I was on time. Had questions about the cost which I still think was ridiculous since they put in a part that failed. So I left my truck with them to do a simple diagnostic and battery replacement. Around noon I text the live options where they are supposed to keep customers updated(another lie) supposedly he went to check and he said it was undergoing diagnostics. Few hours later I asked for update so I can coordinate my ride to pick up my truck. Never heard back from anyone. I showed up at the dealership around 4, standing there like a fool for 10 minutes before someone even asked if I been helped. Come to find out my truck hasn't even been touched. The advisor kept waking back and forth talking to me and mechanic asking when it will be done. But yet they told me hours earlier it was under diagnostics, so they lied about that. He tells me sorry they had other jobs they had to put in front of mine. Well that tells me that other customers vehicles are more important than my needs and concerns . I had a appointment and held up my end they did not fulfill their obligations. They did not communicate with me throughout the day at all except to lie to me. Then they want to keep my truck overnight! For a battery?? I just asked them to bring me my truck and expressed how displeased I was with the big time waste of a entire day and attempt to have me struggle with more time and missing work. The assistant manager which was standing there pretending to talk to someone else new all this and saw what was happening and did nothing or not even say a word to address the situation. I have worked in customer service for years and this entire experience was unacceptable, disappointing and they should be ashamed of themselves as professionals with this level of customer service. Well I hope I can get the word out before any other customers has to experience what I did today. Thanks for reading.

Took vehicle in Tuesday morning for analysis and repair, - Pops

Took vehicle in Tuesday morning for analysis and repair, service manager advised me it would be a couple of days (the way I understand is a couple is 2), this sounded reasonable to me. Wife and I ( a couple) were also in the market for an SUV. Our salesman was very helpful in explaining what they had to offer, yet when we asked for prices of ones we were interested in he said he didn't, mgmt. knew but would get mad if the sale staff asked in advance, NO SALE here. Back to repair of my vehicle. Waited a couple of days for response, not happening, finally had to send a text, which the salesman we talked to responded and found out that nothing had been done to the vehicle, possibly early next week. Called service the following Monday (the 6th day) and was told nothing had been done and they may get to it that day. I told them not to touch it and I would be there very shortly to get it. Upon entering the service dept. the service stated "Sir you were advised it would be a couple of days". She also asked me to sign some forms which I refused and stated "You did nothing to my vehicle and I will not sign anything". Through their BS they not only lost a customer, they also lost the sale of a vehicle. I will never deal with or recommend them to anyone. I tried to rate them a couple of points (6) lower on the scale but don't know how to count the way they do.

Thank you for making car buying a great experience! - To

Thank you for making car buying a great experience! Thomas is the person to see! Ahé'héé!

The entire experience was awesome from beginning to end! - Sonny

The entire experience was awesome from beginning to end! Thanks to everyone involved with purchasing my new vehicle!

They don't seem motivated to sell. - Nathan

They don't seem motivated to sell. Took a week to get info to start an out of state purchase. Only to get ignored at the finish line.

I recently purchased a 2019 Dodge Durango and it’s... - D.dye8

I recently purchased a 2019 Dodge Durango and it’s amazing and my sales guy Lawrence was amazing. He made buying a car easy! I’ll definitely recommend anyone looking to go see him!

Rated 1 Star because they are as low as it goes.... - jboat47

Rated 1 Star because they are as low as it goes. Incompetence, lies and excuses. What else can you say, they're a joke. They promise you something, and don't deliver. Constant lies.

They had a vehicle of my liking but it was already sold - gittruckinjim

They had a vehicle of my liking but it was already sold to someone else being I live six hours away there's nothing could be done to make it happen for me but I'll keep looking for nthe one I have my heart set on finding? Thank you for all you helped me with?

Great deal, best people and the service department is... - tc2

Great deal, best people and the service department is awsomely clean and friendly! Sean, Bryant and Bill were great!

Talking with Kasey she was able to answer all my... - dreamadream.vj

Talking with Kasey she was able to answer all my questions about a vehicle inquiry i had. She was very polite and knowledgeable. Looking forward to doing business with her

Extremely poor service and repairs - MAR1674

Very poor service! Moved here from out of state and always take my vehicle to the dealership for repairs and service. I needed a repair and some basic services and thinking I would be able to trust the dealership, WRONG! They kept my vehicle way to long for the things I needed done. One day turned into several. I am very familiar on how vehicles work and when was given an estimate it seemed higher than that repair would normally take. When I questioned why not only did they not have a good explanation but the service person was rude and seemed very bothered that I was questioning him. I have since found a reliable, honest, and friendly shop to take care of my vehicle. My suggestion is to go somewhere else. This is a used car lot and nothing more, the professionalism you would expect at many dealerships is seriously lacking here that's for sure!

The worst service experience ever! I thought may sales... - FDN_INC

The worst service experience ever! I thought may sales experience was horrible. While I was having my vehicle service I went upstairs and had a horrific sales experience. When I returned to pickup my vehicle, not only did I find out that my $19.95 lube oil and filter was now a $101.95 nightmare of repairs that I had no idea about, but I also found out that there is not a certified GM technician on the premises. Also I found out later that this idiot submitted warranty claims on my vehicle that were not performed like front brakes etc. After a call from GM I clarified for them that this was absolutely the worst experiecne of my life, ever! Extremely Dissatisfied and I will never return for any reason!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I’m from Conneticut I’ve been down the east coast and... - Unsatisfied

I’m from Conneticut I’ve been down the east coast and across the lower states to New Mexico.I have had a number of oil changes and tire rotation on my 2019 GMC pickup that I bought new. Every service was done at a GMC dealership and never cost more than $ 82.00. At this dealership it was $ 120.00 and change. This is totally ridiculous, I will never return for service or think about buying a vehicle at this establishment. Shame on them.

If you want a dealership who will support you over the... - ES00

If you want a dealership who will support you over the life of your vehicle - do NOT go here. This dealership has been in decline for years. It is sad to see. I strongly advise you NOT to take your business to them. Their service is atrocious. They cannot turn vehicles quickly, mislead you on their service timelines, will not return calls, are not proactive, are unresponsive, have massive employee turnover (not surprising) and are impossible to work with. Myself and others have repeatedly been lied to, ignored and denied timely repairs. Do NOT go here.