Professional service - Chris
Chris Lewis was very professional, knowledgeable, and helped move the process along. Appreciate the open lines of communication and answered all the questions I had with no issue .
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
Excellent - blikht
This was the first time I worked with Westbury Alfa Romeo/Fiat. I saw their promotional Alfa Romeo cars at the Walt Whitman mall and was amazed by the deals offered. To my surprise, back at the dealership, Cammy Mezrahi added couple of more very important for me options to the deal at no additional charge. That was impressive. All the details of the lease processing and delivery of the car was then professionally and timely handled by Dena Fabella. I am very happy with my Alfa Romeo Giulia and with the whole buying process.
Pre-Owned Assistant Sales Manager
This is the Right Way to buy a new FIAT - raypreis
Great Selection, Gorgeous Showroom, Congenial Staff and fair trade-in pricing. Sales Specialist Victor Vignau and Sales Manager Bill Neikam are courteous, true professionals!
They are waiting to assist you, but YOU have to make the first move!
New Car Sales Consultant
Dealership Experience - Melody125
I called Doan Fiat because I was interested in the Fiat 500x. I wasn't disappointed, Doug got right back to me and told me about the Fiat and what they had onlot. I went over and saw the SUV and fell in love. Doug helped me thru the process with his expertise and now I'm driving my dream car. Thank you Doug I'll be spreading the word!
Terrible customer service, even worse people - Blitkouhi
Not only are we dealing with the worst dealership but probably among the most dishonest, unhelpful, and unethical people I've come across in my life.
When they say, I'll take care of your problem straight away and give you a call back, what they mean is, I'm going to ignore your problem completely and not call you back and if you call back I won't be around. You go to the next guy, explain everything over, they say, you guessed it, I'll take care of your problem straight away and give you a call back, but no, more of the same. I'm talking Lemiron, Hassan, and even the guy who seemed really helpful at first, Sammy. And then the receptionist is the worst of the bunch, putting you on hold and then hanging up, and then every call thereafter gives you a busy signal. I finally got my problem fixed by going there in person, but it shouldn't come to that.
tried to buy a car a few times - johnc
i called on phone to talk to salesperson....was put on hold forever
called back and told i would get a return call... never happened
called the day after looking to set up a time to see a car... put on hold 24 minutes
called back and insisted i am trying to buy a car was told they would give my info to the next salesperson no one called
next day i call back and i am told yes we have your info we will get back to you
four wasted days..... never deal with them again
Worst car buying experience ever - FrustratedwithIslandFiat
I came to pick up the car on a Sunday and they gave me the car without a front license plate holder, without the GPS installed, without gas and with the paperwork completed wrong so I couldn't register my car for more than 10 days.. They made no effort to prep the car. The mats were still sealed and in the trunk. I drove the car away and two service warning lights came on, including one that said not to drive the car. Follow up from the salesman was awful.
Fiat 500L - Rosi_delcid
Great, friendly staff. They give you the BEST deals ever! You won't regret coming to these folks. Love them! Came up for a used car and left with a new one with such a GREAT, SPECTACULAR deal.
horrible - zil830
worst dealership i have ever dealt with. do yourself a favor and go elsewhere. very unprofessional. waited 25 minutes and no one bothered to help me, i had to approach someone to ask a question. when i asked how much the car i was interested was, the person told me , " price is on the sticker." needless to say i went somewhere else that day and purchased car at other location.
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