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Not happy - Margie
First place if I knew that star didnt have a warranty policy for the customer is very diapponited. I guess the time I came in I didnt have to wait 2 hour plus only 1 an a half maybe I got lucky, so for coming in I got a free car wash that was the best of it all.
Top Reviewed Specialists At This Dealership
No sales pressure, highly recommend - David E.
I was looking at a few cars to lease and have to say, Westbury Alfa Romeo / Fiat made me feel comfortable there. I would recommend them to anyone looking to buy or lease. Vincent, my sales person knew what he was doing, explained everything without the "sales pitch" and "I'll have to ask my manager" story line. Even the receptionist was extremely helpful. Go there today!!
Maguire is a bunch of frauds and liars - Chakes7777
Bouaght a truck from these people for 30,000 and was promised the rust on it would all be fixed. They lied about that. They lied about giving us a manual. The truck has had issues. They are a total joke. So unprofessional and sloppy. Back and forth numerous times for different issues. They lied to us about many things in order for us to sign the papers and get us out the door. Go else where!! The service department is even worse they are all morons. The service manager should be fired. Every employee we have worked with here is unprofessional. Stay far away from maguire unless you want an ongoing head ache!!! MAGUIRE YOU ARE A SCAM AND FRAUD!!
worse customer service - Caroline
I went to FIAT of Larchmont to get a quote on a few things to fix on my Fiat 500 that I bought there a few years ago. Then I went to see my local garage for another quote. The result was that Fiat was trying to make me replace whole parts that didn't have to be changed and the bill ended up being 4 times cheaper with my local repair guy. Also Fiat of Larchmont installed a rear view camera for me back when I first bought my car. The mirror was very poorly installed and never stayed steady. It kept moving while I was driving and after many attempts to have it fixed by Fiat, I kind of gave up as I was busy and it was never done properly anyway. Today it finally fell off and I brought it back for a last attempt to have it fixed. Steve Manessis from FIAT was telling me there was nothing he could do because he had no record of my past visits on his computer, that my car was no longer under warranty and the people who installed the mirror were no longer in business. But he advised me that I should go see a glass repair shop myself and have them glue it for me as there was nothing he could do! I am appalled by customer service in that shop, don't go there or you will be scammed!
Simple brake maintenance turned into several service visits - brautigam24
Service brakes pads at 40k. The new pads replaced weeks later. Back six times for noises. Wound replacing suspension bars, joints, steering on consecutive visits.
tried to buy a car a few times - johnc
i called on phone to talk to salesperson....was put on hold forever
called back and told i would get a return call... never happened
called the day after looking to set up a time to see a car... put on hold 24 minutes
called back and insisted i am trying to buy a car was told they would give my info to the next salesperson no one called
next day i call back and i am told yes we have your info we will get back to you
four wasted days..... never deal with them again
This is the Right Way to buy a new FIAT - raypreis
Great Selection, Gorgeous Showroom, Congenial Staff and fair trade-in pricing. Sales Specialist Victor Vignau and Sales Manager Bill Neikam are courteous, true professionals!
They are waiting to assist you, but YOU have to make the first move!
Dealership Experience - Melody125
I called Doan Fiat because I was interested in the Fiat 500x. I wasn't disappointed, Doug got right back to me and told me about the Fiat and what they had onlot. I went over and saw the SUV and fell in love. Doug helped me thru the process with his expertise and now I'm driving my dream car. Thank you Doug I'll be spreading the word!
Worst car buying experience ever - FrustratedwithIslandFiat
I came to pick up the car on a Sunday and they gave me the car without a front license plate holder, without the GPS installed, without gas and with the paperwork completed wrong so I couldn't register my car for more than 10 days.. They made no effort to prep the car. The mats were still sealed and in the trunk. I drove the car away and two service warning lights came on, including one that said not to drive the car. Follow up from the salesman was awful.
horrible - zil830
worst dealership i have ever dealt with. do yourself a favor and go elsewhere. very unprofessional. waited 25 minutes and no one bothered to help me, i had to approach someone to ask a question. when i asked how much the car i was interested was, the person told me , " price is on the sticker." needless to say i went somewhere else that day and purchased car at other location.
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