51 New York Kia Dealers

Couldn’t have asked for a better experience! - TaylorAnn

After my first car broke down for the 50th time, I was desperate to get myself something new. I always thought kias were cute cars so i visited this dealership to see my options. I’m 22 years old with a receptionist job and didnt expect to have enough money to get something right away. Kelly and Yasser were the two people who worked closely with me to discuss what I’m looking for and what my options are especially having no credit. Within a week I get my dream car at a affordable price! Not only that but they are even helping me build my credit! Getting all the paperwork done takes some time but with the friendly staff I didn’t mind hanging out. Everyone had an amazing energy, funny and sweet yet always professional. I couldn’t have asked for a better experience leasing my first car and am forever grateful for Kelly and Yasser for making it happen at a price that’s personally affordable for me.

I hated this place. So happy I got rid of my Kia after a... - beeware1

I hated this place. So happy I got rid of my Kia after a horrible experience with there staff while coming in for grinding engine. I have purchased a Lexus and now see the difference in treatment from a better dealer. I tell my friends and family never buy Kia.

Tried to buy a Kia Sorento twice from this dealership. - duchessofrush

Tried to buy a Kia Sorento twice from this dealership. Both times Scott told us he'd had no inventory and would call us a month later. No calls or follow up. Both times we purchased a vehicle next day from Kia dealership in East Rochester. We won't even bother looking here any more.

Amazing Service No Matter The Problem - chevy3999

Looking back, I can still remember the first time I brought my 2005 dodge neon in for service and how respectful and friendly Jamie Major was, as well as, how quick he was to get my car looked at and figure out what the problem was. After a couple times of bringing the automobile in for service I started to realize the only ones I trusted touching my car for repairs was the place I got it. I found that no matter how many times I brought my automobile in if there was any problem small or big they were always respectful and friendly and were always willing to fix the problem. Overall I can say that of all the places I know of that offer auto repair services I have never heard of any as friendly and respectful as Durocher's Service Center.

Francisco was super professional, extremely nice and - Jillobrien

Francisco was super professional, extremely nice and attentive and explained everything clearly and carefully to me when I bought my Kia Soul today. I couldn't be happier with the incredible customer service he gave me throughout my car shopping experience! Thank you Franco! 😊 Jill

IF I COULD GIVE THIS PLACE 0 stars i would! - maggiedelap

IF I COULD GIVE THIS PLACE 0 stars i would! DO NOT SPEND YOUR HARD EARNED MONEY HERE! They are preying on new customers who do not know about the Kia thefts that have been taking place across the country for months. I bought a 2021 Kia forte in the middle of June and it was stolen by the last week in July. I was never warned of the thefts before I bought the car. And although there is a software update available to prevent theft, it was never done. Kia is also providing steering wheel locks to deter the thefts, and yet again, I was not informed. After the theft I called the dealership to ask why the update wasn’t done and why I wasn’t warned. I was met with less than helpful customer service and I was “disconnected” TWICE. After finally getting through to someone with some decency I was told that the GM would call me ASAP. Two days went by so I called again and I was told the same thing. It’s been 3 whole weeks and still NO CALL. I also texted the salesman that sold me and the car (Sirron) it was read and never answered. DO NOT GIVE THIS PLACE YOUR BUSINESS. ABSOLUTE SCAMMERS. THEY ARE AN UNETHICAL AND DISHONEST BUSINESS WHO TAKE ZERO RESPONSIBILITY. When I called I asked if bringing it there to get fixed was my best bet and yet again they were less than helpful and told me it would be weeks before a technician could even look at the car. Stay FAR FAR AWAY

I took my car there because it wouldn’t start and my dash - lorimaegoodale

I took my car there because it wouldn’t start and my dash lights would flash, I told them when it did it the battery would click like it was dead, they said it was the backup camera that they’d have to order and I’d get a call in 1-2 weeks when the part came in. 3 weeks passed with no phone call so my husband called and the guy was like oh yup we have it. I drive out there to arrive and find out they had moved locations and not said anything. I get to the new location and bring up again, can we just make sure it’s not the battery. I was assured they would. They replaced the backup camera. This morning we go for an oil change and it does it again so the garage we’re at ACTUALLY tests the battery and the voltage is coming back as about half as much as it should. My husband just called fx to tell them about it and his response was “well I’ll have to call Kia to see if this will be covered under warranty” total xx as we brought the car in before the warranty was up. They DID NOT LISTEN TO ME, THEY LIED TO ME, wasted my time on something they knew wasn’t the issue, I believe because they’d get more money from Kia if it was the backup camera rather than the battery. Bottom line is they’re sketchy 10/10 would NOT RECOMMEND Update: guy never called back after saying he would do my husband called him and basically was like yeah we fixed the wrong but it’s your problem now

Bill Beachner is great! - Tom

Bill Beachner is great! Two of the four tires were 50% worn and he had them replaced with new!! Thanks Bill!

4 tires, no alignment and a key program has already taken - Tomdecker1977

4 tires, no alignment and a key program has already taken 3 hours. I would recommend using Hudson valley jeep service department

Salesman was a pleasure to work with. - jt_halliday

Salesman was a pleasure to work with. Marques was very knowledgeable, friendly, and enthusiastic. 15 words minimum is a stupid requirement on your review so how's this for filling the gap?

PROMPT NYS INSPECTION - Bill L

I BROUGHT MY 2008 HONDA ACCORD TO THE DEALER FOR THE NYS INSPECTION IN THE AFTERNOON ON FRIDAY, 10/20/17 AND FOLLOWING COMPLETION, THE VEHICLE WAS RETURNED TO ME WITHIN 20 MINUTES

Horrible mechanics and service reps - Truth

Paid to have vehicle fixed...was told it was better.. xxx does better mean... Means it wasn't fixed.. Stay away lousy service. same problem numerous times addressed only to reoccur. Very dissatisfied wouldn't by from country club ever again

Excellent no hassel no pressure sale. Was able to get a... - vsmith717

Excellent no hassel no pressure sale. Was able to get a fair market value for my trade in.

short wait time,unlike other local Long Island dealers.... - gnarley

short wait time,unlike other local Long Island dealers.<br>Very pleasant and comfortable waiting room...fresh bagels too