Pleasant Experience - Deborah Taffe
I would highly recommend Ed Winter if you are in the market for a Mini. He was a pleasure to deal with, friendly and knowledgeable. Even in the freezing cold, he patiently walked the lot with us so we could find the perfect car.
Top Reviewed Specialists At This Dealership
Pleasurable experience in leasing. - Tony
Very accommodating and effective in getting things done. Keith made it a pleasurable experience . Very helpful and explained everything very thoroughly. Would recommend him to friends
Senior Client Advisor
I Love My MINI - Bgf11
I was searching for a pre-owned Countryman for a couple of months. During the search I dealt with all sorts of high pressure, "we'll finance anyone" dealerships and I had accepted the fact that I'd have to buy a car from one of these dealers because they were the only ones who seemed to ever have the colors and options I wanted. Over the course of my search my boyfriend started looking at the MINI Paceman and was referred to Mark Wyatt after the 'big' Long Island dealership told us the best they could do on price was to take off $80 and deliver the vehicle unwashed and without gas. Long story short is I wound up at Mini of Southampton and they had a certified pre-owned mini countryman with everything I wanted. Mark and George gave me a great price and I just took it. No haggling back and forth, no games; I just wanted this car and more importantly I really wanted to buy it from Mark and George. Mark got me approved for 1.9% financing on the spot and we were good to go. Unfortunately I had an issue with my license which delayed delivery about two weeks, but again George and Mark were great. They assured me my car wasn't going anywhere and I was in good hands. Eventually delivery day came and it went as smoothly as possible. Mark took a good 75 minutes showing me how everything worked and reassuring me that he was always there if I have any questions. I love my MINI and it's even more enjoyable since the buying experience was so great.
Always Perfect Results! - Jumbo
Best detailing in the City! Hands down. I highly recommend this dealership. Great sales and service department. We are working on a custom 2019 Mini sale now.
Never take your mini here!! - Felice
Worst service center ever! I took my mini here for an oil change and they dented the car. The second time I took it here for an oil change they performed unnecessary work on my car without authorization. They never called me to discuss or mention the work. When I went to pick up the car they just told me about the work they decided to do and tried to charge me almost $200 for it. The third time I took it here because my engine light was on. They said the thermostat needed to be replaced. Had it replaced, picked my. At up the next day, and the heat was not working. ( the heat was working just fine when I dropped it off). Took the car back, and they said there was a faulty seal in the thermostat and they would fix if. Picked up the car the next day, and heat is still not working. I gave this service center three attempts and each time they gave gotten worse and worse. I will never take my car here again and would warn anyone against taking their car here as well. They are multiple complaints against this service center on the better business bureaus website.
Give Brendon a raise! - Martha Harvey
Went into the Mini Dealership with no intention of buying a Mini, but after a very knowledgeable and attentive salesperson educated us on just what a great vehicle it was, we were all in.
I'm not quite sure what the problem is with automobile dealerships in the Capital District, but with our recent experience of shopping & researching different models, we've had several disappointing interactions with sales folks. Goldstein was condescending and dismissive. the poor sap at the Armory dealership didn't know anything about the vehicle we had come to test drive & then to make matters worse, no one could get the car that we wanted to test drive to start. Plus there were dead fish floating around the indoor pond they have in their showroom!
We've had the Mini for 3 days and LOVE it. What a great, responsive, zippy, fun to drive machine this is! All we can hope is that any interaction we have with the service department will be positive.
Got our first MINI on Saturday. Enjoying the car, mostly... - sojanzz
Got our first MINI on Saturday. Enjoying the car, mostly due to the smooth buying process, thanks to Westchester MINI and especially Robert Finkelstein, Motoring Advisor at W. MINI.
With all my three previous car purchases, I drove home regretting about paying/signing up for some thing or the other. However, at Westchester MINI, Robert made it pretty straight forward, knowing what we wanted, and calling us to inform us when something fitted us with absolutely no pressure. He went an extra mile to get us the best finance deal and explained in detail whatever we asked. Drove out of the dealership happy!
I totally recommend Robert and Westchester MINI with the greatest pleasure if you are looking for a MINI!
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