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Fantastic customer service, and expedited care!Mike... - Denise
Fantastic customer service, and expedited care!
Mike always goes above and beyond to ensure my vehicle need are met!
Excellent personalized service and follow-up.
Top Reviewed Specialists At This Dealership
Senior Client Advisor
This is my second Mini from Mini of Manhattan and... - JC
This is my second Mini from Mini of Manhattan and Alexander Lezhen. Every step of the process felt safe and was conducted with the maximum amount of care. Every effort was made to meet my Mini needs and I couldn't be happier with my new Mini.
It’s always tricky when buying a used car but everyone I... - Kay
It’s always tricky when buying a used car but everyone I spoke with helped to inform me about my options to make sure I was making good and well informed decision. I each employee was helpful and accommodating.
Went Above & Beyond! - LIVE_STRONG
Mike was very nice enough to match a competitor's price AND honor a coupon for a remote! On top of this, UNLIKE the service advisor that wanted to charge me nearly $200 to pair the remote (only took 30 seconds), he told me how to do it myself.
To the service advisor that either didn't know, or tried to rip me off, these are the steps W/O charging someone $200 to pair a remote:
Step 1: unlock car from the other key u have or make sure car is unlocked.
Step 2: jump in car with new key.
Step 3: close door
Step 4: hold new key up against the steering column on the right side where it has two arrows like( >< )
Step 5: foot on brake and press start button.
Should this not work on first try. Repeat again 2-3 times.
I had a marvelous experience. I have leased for years and... - judgekins
I had a marvelous experience. I have leased for years and this was the best yet. I got all the questions I had answered, top notch assistance with financing and courtesy. I’m a satisfied customer. Ask for Danny. He’s awesome!!!
After getting a flat snow tire and driving on it, (my... - mfnevin
After getting a flat snow tire and driving on it, (my fault!) it needed to be replaced. Herb in Mini Cooper Service went out of his way to accommodate us and performed service on the car while replacing the tire. Not only was the service and communication excellent but he agreed to deliver the car to us as it would have been very difficult for us to pick it up due to the distance. This is our second mini and our fourth car from Keller. The staff continues to exceed our expectation for professionalism!
I Love My MINI - Bgf11
I was searching for a pre-owned Countryman for a couple of months. During the search I dealt with all sorts of high pressure, "we'll finance anyone" dealerships and I had accepted the fact that I'd have to buy a car from one of these dealers because they were the only ones who seemed to ever have the colors and options I wanted. Over the course of my search my boyfriend started looking at the MINI Paceman and was referred to Mark Wyatt after the 'big' Long Island dealership told us the best they could do on price was to take off $80 and deliver the vehicle unwashed and without gas. Long story short is I wound up at Mini of Southampton and they had a certified pre-owned mini countryman with everything I wanted. Mark and George gave me a great price and I just took it. No haggling back and forth, no games; I just wanted this car and more importantly I really wanted to buy it from Mark and George. Mark got me approved for 1.9% financing on the spot and we were good to go. Unfortunately I had an issue with my license which delayed delivery about two weeks, but again George and Mark were great. They assured me my car wasn't going anywhere and I was in good hands. Eventually delivery day came and it went as smoothly as possible. Mark took a good 75 minutes showing me how everything worked and reassuring me that he was always there if I have any questions. I love my MINI and it's even more enjoyable since the buying experience was so great.
The best: Always the Best! - BrianR
My wife bought her new MINI from these folks more than 11 years ago. Through more than 160,000 miles, every repair has been right, her car washed for her every time, and a new loner was always provided. If they could get MINI to paint a new one yellow, she would buy it from them today.
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