1,407 New York Used Car Dealers

When I got there, I asked for the rep, Carla whom I had - Unhappy customer

When I got there, I asked for the rep, Carla whom I had an appointment with. A young man said she was unavailable and showed me the car. The ad shows a black Mercedes but when I got there, the car was a faded silver grey that was much in need of a paint job. The tires were marginal and when I tried to access the OBDII system with a scanner, there was a fatal error in the system. The car would not pass state inspection that way. The car was not worth even a $1,000. The salesman was more interested in showing me videos of his friend drag racing in the street instead of trying to make me into a happy customer. Baron Auto Emporium should be ashamed of themselves for showing a car in that poor condition for the money they were asking. And the way the salesman was, deplorable. I would never go back.

Awesome and fast, accurate service. - Cookergirl

Awesome and fast, accurate service. The service department squeezed me in for my needed service

Great - Rkotei

I really appreciate Them and the help they gave me to purchase the car Tony is the best he explained everything to me and my family

Customer Satisfaction Is important to Owners - Jeff

Customers Satisfaction Guarantee! I purchased a 2011 Dodge Ram 1500. Unfortunately I had several mechanical problems with the vehicle. The first salesman Mr. Ed Reed lead me to believe that this dealership was going to make this truck purchase one of my worst experiences. He had very little concern in customer satisfaction. However, after speaking with one of the owners, he assured me that they would fix the truck or refund me my money. He also assigned another salesman Stephen Oddo who helped me with any problems I was having. Salesman Steve was an older gentleman who knows how to try and satisfy the customer. This was a vehicle that unfortunately had more problems then they knew about. I guess that's probably why the previous owner traded it in. Mr. Steve stayed on top of the job. I was always able to reach him. If, I had to leave a message he would called me back within two minutes even when he didn't have any updates on the repairs on the vehicle, he still would call me back. Great customer service on his behalf. Unfortunately, the truck couldn't be fixed trouble free within my first 45 days. Mr. Eric a man of his word return my money and try to find me another truck. In business , you can't always make every customer happy but their customer satisfaction is guarantee. That's good enough for me. Thank you Stephen Oddo again for your continuous diligent.

Unprofessional, dishonest, deliberately deceptive, and - jvmack46

Unprofessional, dishonest, deliberately deceptive, and all other negative adjectives ever used to describe shady, shifty used car salesmen. Their sales practices are so blatantly unethical that they presume the buyer is desperate, gullible, and susceptible to their overpromised and egregiously false sales pitches and advertisements. The staff are well-schooled in every shady, crooked, misleading sales practice known to shady, crooked, misleading salesmanship. The car I purchased, a BMW 540i, was in great condition but had been involved in an accident. When I finally got the carfax and realized this, I called NY Off Lease to inquire about. When I mentioned it, I was simply told “so.” There was no further discussion. What followed was a nightmarish sequence of events that went for days into weeks of calls, broken promises, and me finally going to the dealership raising xxxx. Please, please, PLEASE read the reviews and BELIEVE THEM. Go elsewhere to purchase your vehicle.

Great Customer Service!!!! Helped me through everything... - Millyl8

Great Customer Service!!!! Helped me through everything and thoroughly explained everything I needed to know. The only ones to get me approved and give a great deal. Highly recommend Nekta Auto Leasing because they truly try and help the customer out with anything needed. Found the exact car I wanted and had it delivered without a problem.

Watch Out for Price changes! - Kurt L Kohler

They were advertising a car my daughter was interested in. I called and set up an appointment for a couple days forward. Something didn't sound right so I called my sales person back to question the price(I'm paying cash) and 'other" fees. Well you don't get the advertised price unless you finance thru their sources and they were unable to give me an exact $ for their fees. I am so glad I didn't drive over to waste my time. My sales guy William seemed OK.

Dishonest, Predatory, and Completely Unprofessional — - LVereen

Dishonest, Predatory, and Completely Unprofessional — Avoid This Dealership at All Costs I am absolutely appalled by my experience with Beck Chevrolet. I had my vehicle towed here while traveling out of state, and what unfolded was one of the most unprofessional and suspicious encounters I've ever had with a dealership. Beck Chevrolet told me my 2015 Chevy Cruze suddenly needed an $11,000 engine replacement, yet they refused to provide basic documentation such as actual compression test numbers, leak-down results, or photos to support their diagnosis. Any reputable service department knows these documents are standard — the complete lack of transparency is alarming. Then it got worse. When I attempted to pay for the diagnostic service so I could remove my vehicle from their lot, they claimed “New York law” prohibits them from accepting payment over the phone unless my credit card matches the ID physically in person. This is completely false. There is no such law, and when asked to cite the statute, they could not provide a single reference. Instead, they continued to hide behind a made-up excuse. At this point, it feels clear that Beck Chevrolet is taking advantage of customers who are from out of state and vulnerable. They made retrieving my own vehicle unnecessarily difficult, refused reasonable payment methods, and provided no proof of the work they claimed to perform. Their conduct raises serious concerns about honesty, ethics, and compliance with the New York DMV Repair Shop Act. If you value transparency, integrity, and fair treatment, do yourself a favor and stay far away from Beck Chevrolet. This dealership’s practices are predatory, misleading, and completely unacceptable. I have already filed a formal complaint with the New York DMV, and I strongly encourage others who have been mistreated to do the same.

This is a great place to get the car you need. - TimmyZ

This is a great place to get the car you need. Moti has been helpful and continues to provide top notch service for my past four cars. I don’t feel the same level of professionalism or comfort anywhere else. You’ll be taken care of!

Excellent service and willingness to help. - Melakalilred

Excellent service and willingness to help. Poppy is a great guy and will serve you well!

What a dishonest and rude business! - L.G.

What a dishonest and rude business!!!!! NEVER, EVER LEASE OR BY FROM THEM, BECAUSE IF YOU DO, YOU WILL REGRET IT!!!!!!!!

I usually don’t write reviews but my experience here was... - Ava Buck

I usually don’t write reviews but my experience here was so phenomenal that I just had to share. As a first time buyer I was overwhelmed and anxious. I visited other dealerships before coming to Smith Haven 112 and they seemed to be uninterested in helping me. Upon arrival at Smith Haven 112 I was greeted but their friendly and helpful staff. My salesperson, Andrew DeSerio provided me with the absolute best customer service. He was happy to help and answered all my questions. He went out of his way to accommodate and ensure that I was getting the best possible deal. There are no hidden fees!!! If you are interested in buying a car but are unsure where to go and want to make sure you get the best possible car and the easiest car buying experience, go to Smith Haven 112!! And ask for Andrew DeSerio! He deserves a promotion!!

I bought a good car at a good price. Prior to picking up... - Larryc44

I bought a good car at a good price. Prior to picking up the car, the brakes were done and when I had an AC issue, I brought the car back and they fixed it. They sell good quality vehicles and stand behind them Highly recommend!

We have purchased 3 new Ford Edges, 2018, 2020 and 2022.... - Cowboy

We have purchased 3 new Ford Edges, 2018, 2020 and 2022. Ed Donato has made it work for us all 3 times. He cares about his buyers and goes above and beyond duty. A big, thank you, Ed Donato, we are enjoying a new ride with so many options! We are extremely proud and happy driving our new 2022 Ford Edge!

My experience with Alfa Romeo of Manhattan has been - stelvioeb

My experience with Alfa Romeo of Manhattan has been horrible to put it lightly. I went into the showroom (May 2022) to look at specific car, when I arrived the elevator wasn’t working so it was no problem but was not going to be able to test drive. I was told to wait and see if they could fix it. Thankfully they were able to get the elevator working and I was able to test drive. I wanted to proceed to see if this was something within my budget. I then talked with several of the team members, was told they could make it in my budget which was great news. I agreed and then proceeded to financing, where the monthly payment we had agreed to went up by a significant amount (after providing my $ down already). When I said I needed to think about it, I was met with “you have spent the whole day here and wasted our time” – which wasn’t the case, I spent the whole day at the showroom because of their elevator issue and then waiting on them to come back to me with numbers but I was new to buying a car so I trusted this was the way it was, felt pressure but agreed. I was told I would have the car that day, this ended up not being the case. From what they had told me (and continued to tell me) I couldn’t take the car that day because there was a sensor that needed to be replaced (the blind spot monitoring sensor), I was told it was ordered and it should be about 2-3 weeks for it to come in. I patiently waited and after 3 weeks, I took the car without the sensor being placed and was told I would be alerted when it was in and could bring it in for a quick install. After 11 additional weeks… I had not heard anything about the sensor. Finally, I was told that my car didn’t come with the blind spot monitoring, which I was told it did when purchasing – and my mirrors both have lights on them, as if they should have such sensor. I asked about this, and was met with a response that perhaps the mirrors had been replaced, which sounded ludicrous to me, that my 4 year old vehicle would have had both mirrors replaced and was told “That may have been the case with the mirrors being replaced over the course of the vehicles life usage, I checked with the service dept. and the vehicle never came with blind spot monitors or sensors.” So, I was wondering why if there was not a sensor that I needed for these blind spot monitors, I would be waiting on this part and not be able to take the car the day I got it. I was misled to believe that there was a sensor that was missing, the truth was they were having issues with getting the title. Again, I wasn’t completely clear on normal practice, but a title transfer taking over 3 months was not normal. I continued to follow up and eventually received my title, but not without persistent follow up and many months passing. The entire experience has been very frustrating. Also, when I purchased the vehicle, I was told adding the maintenance plan, everything would be covered, except for tire replacement, at any Alfa dealership and was told I was given it “at cost” since I wasn’t going to be able to take the car home with me that day. So, I added this and the extended warranty feature on to my contract. When it was time for my FIRST use of this maintenance plan – an oil change… I had an appointment scheduled, was called 3 days before and was told that they will no longer be servicing vehicles at my location. I was not offered any other location, I ended up having to pay full price for an oil change at another Alfa location, I reached out to the contract owner to see what to do, and they informed me that it was only at the Alfa Romeo of Manhattan dealership that I could be serviced and if not, that the contract would cover maximum of $50, which is significantly less than the cost, and makes the maintenance plan inordinately expensive for what it is, and that I should cancel the contract since the price they charged me for it far exceeds any benefit I would receive from it.

I live about 2. - tessabrosky

I live about 2.5 hours away from this dealership, but I couldn't find a ridgeline closer that met all my criteria. So I called to ask questions - I spoke to the product specialist Tom, who was straight forward, efficient, and honest. He quickly got everything done for me over the phone and put my mind at ease regarding any issues with the truck. So we made the trip, the office was run extremely well and we drove off with a truck that I LOVE within 40 minutes of arrival. I'm incredibly impressed, especially in comparison to some of the dealers I visited locally. I highly recommend them and especially Tom. The best car buying experience I've ever had.

Bought a 2009 Toyota Corolla LE from Drew recently. - Batsled27k9

Bought a 2009 Toyota Corolla LE from Drew recently. I had looked at cars at his dealership before. Very low pressure and knowledgeable of the cars that he deals with. Excellent, clean car and Drew is very honest with what the cars are and are not. Thank you Drew for the excellent sale and customer Service!!! Highly recommend! Brian and Gideon.

I had such a great experience at this dealership. - matthew.clark1983

I had such a great experience at this dealership. The staff were so friendly and helpful, especially Mike!

When in the market for a used vehicle, please check out - mikebuyscars1

When in the market for a used vehicle, please check out Stoneroadauto wide selection of used vehicles. They have very clean vehicles that come with a 30 day warranty please ask for Mike. He would be more than happy to help you with your car purchase.

Ish my dealer gave me a great deal. This was my first... - Jenniferbolanos

Ish my dealer gave me a great deal. This was my first time buying a car and he made everything easy and uncomplicated. I 100% recommend coming to 5 towns drive.

Great experience, got a very nice 2015 CRV with low miles - jlschmitz11

Great experience, got a very nice 2015 CRV with low miles at a very fair price. Worked directly with John the owner who made everything very smooth and easy--he took care of DMV reg, license and state inspection. Even gave me a bowl of soup! I ordinarily don't buy from dealers but this time am glad I did. We expected to drive around looking at lots of vehicles as this was the first we looked at, but it turned out to be perfect for us. Needed new tires and I requested specific tires that would do well in snow and he accommodated that and installed them ready for pickup next day. Highly recommend if you're in the area.

the team at Ventura motors were very attentive to my... - Edward

the team at Ventura motors were very attentive to my requests and cooperative in completing the purchase they were detailed and straight forward and helped with the shipment to me here in Orlando Florida I think it was a very fair transaction I am a pleased customer Edward J Speno

I stopped in on a whim just to look at a few trucks. Moe... - Fredmngs

I stopped in on a whim just to look at a few trucks. Moe came out and was great. Answered all my questions and didn’t pressure me at all. Very laxed place. I found a truck I liked and made a deal. Willy was great with financing. No pressure and worked everything out for me. I’d buy from them again no doubt.

A dealership that truly cares ! - Curlyq361

A dealership that truly cares ! Expert sales team works hard to do whatever it takes to get you the car you want !!!!!! Never going anywhere else .

Visit to examine my options for a newer Corvette. - john.addyman

Visit to examine my options for a newer Corvette. Many was ready for me, we talked about several cars, and he knows what I'm looking for.

Great dealer - Sujon1993

My first time getting financed for a car, thanks to World auto and stivan (salesperson at world auto) Who was on top of everything to get me that car, I would recommend this place to everyone

Nice experience. - perma

Nice experience. No pressure from staff. Smooth transaction. Employees were pleasant and helpful. Love my car.

Wanted to say I experienced the best service with Justin - Larrypetruzzella

Wanted to say I experienced the best service with Justin sales person and Dennis Kwong. They made me feel like one of theirs , they treated with dignity and respect, And we’re very upfront and honest , they were there whenever I needed help with a question about the car etc ,, I would definitely recommend this dealership. 5 stars.

I had concerns after text driven about brakes and rotors - Goodrichprinting

I had concerns after text driven about brakes and rotors and was assured they would be addressed DID NOT!

Zohaib Raja stands out for his honesty and assistance in - Ray

Zohaib Raja stands out for his honesty and assistance in car sales. With a straightforward approach, he guides without pressure. His transparency and knowledge make the process smooth and trustworthy. For a genuine and reliable car-buying experience, Zohaib is the go-to person.