I've waited over a year to post this. - rlrook
I've waited over a year to post this. Fusion Auto is a dirty company. Buyer beware they are shady. I purchased a vehicle in January, 2025 for my family. On the surface all looked good. 19 days after purchase the transmission went. The vehicle could not be driven. I called fusion auto the same night, spoke with Mike, he was the salesman we had. Mike was told of the situation and he said "let me look into this and I'll call you tomorrow". We'll tomorrow never came. My daughter and I both called and given the same runaround. After time passed I located Rob Benedetto, Owner and sent him a message. He immediately called me. We were in contact for about three weeks. He wants to help. His help consisted of trying to locate a transmission. He found a few. The car was already at Ammco Transmission. I ordered a remanufactured transmission. Rob was looking for a used transmission. He found a few with limited warranty and he wanted me to bring the van to a different garage. He said he would have a check on Monday. I called the office, no check. After a week of calling and still no check.
After a week and no phone call or check. I completed DMV form VS-35. dmv representative told me that a car sold by a dealer, there is a
6000 mile or 6 month guarantee that the car is safe and in good working condition. The van had 150k miles so it did not qualify for the lemon law. I provided very detailed information and included the receipts. He has been investigated, and the DMV inspector did say that they found evidence the transmission was bad, plus a magnitude of other issues. The court date was 4/28/26. I am just waiting to see the decision A quick breakdown of the issues bad transmission and catalytic converter.
I cannot stress this enough. He owns a dealership that in the end will clear codes to make it appear all is good. ...
My daughter redirected the decision today and he is liable for $5000 to be paid to my daughter. Rob stupid"I've been doing this for 25 years and I know what the law is. Well 16 months later he found out what the law is. Don't let him bully you, you have rights. THE DMV FORM IS VS-35.
PLEASE KNOW YOUR RIGHTS.
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