46 North Carolina Nissan Dealers

Great service team thanks guys the new ownership is the - Jsmith

Great service team thanks guys the new ownership is the best made sure I was I and out Keep it up

They made things easy and smooth. - samanthaproppe

They made things easy and smooth. Got my car the same day. Would highly recommend.

Back in April we bought a Ram Laramie from Michael Jordan - tiffanyelissamitchell

Back in April we bought a Ram Laramie from Michael Jordan Nissan. Within hours of leaving the lot, the vehicle began having problems, starting with an alignment that pulled extremely hard to one side. After driving it for almost two hours to get home, it was very apparent that the alignment needed corrected. Within the next couple days, the charging pad in the front console began not working. A couple of weeks later, it started raining and we noticed a very large leak in the rear window. At that time we took the vehicle in to Michael Jordan Nissan since this was all within a very short time. The used car manager, Jonathan, was very hard to deal with and almost didn’t seem to want to make it right. Eventually he gave us a loaner and they ended up keeping the Ram for close to two weeks. Supposedly the Ram dealership in Durham fixed all of these issues and said the truck was good to go. We make the trip back up to Durham from Fayetteville to pick the Ram up. (All the while the other vehicle we purchased from them was in the shop for a sensor issue when we had JUST purchased that vehicle just days prior) So we had TWO vehicles that were purchased within a month that were both now in the shop. Both used cars. Jonathan was less than compassionate in this situation. We picked the Ram up and a couple of months later we notice the truck smelling really badly. The back window was still leaking, water pouring in the vehicle just as if the window wasn’t there. We take the Ram to the local dealership only to find out this vehicle has been in an accident that wasn’t reported on the carfax and now there are tens of thousands of dollars that are not covered under warranty and we are expected to pay for it on our own. I contacted Sabrina Hemby, who is literally the most amazing person, who immediately told the manager, Jonathan. The manager assured me that if I brought the vehicle to him right that moment, he would work out a deal and get us in something the same, if not better. He had a 2023 Demo he could get us in with no problem. Needless to say…. Many problems! I rushed up to Durham only for Jonathan to advise me that without another 13k down, there was nothing he could do. Excuse me?!? You had me drive two hours to tell me something you could have told me over the phone? Then I find out that while I’m there, he runs my credit WITHOUT my approval to see what I could be approved for. Jonathan then told me that without the 13k down, I would just be stuck with the Ram that was in an accident without my knowledge. Jonathan was “so bothered” by the fact that I wouldn’t fork out 13k that he had to immediately leave the office not to even return. He sent in a finance manager (who is a very close friend of mine and is one of two reasons we have bought over 8 vehicles from them. Corey Hemby and his wife are the ONLY reason we continue to do business with the dealership) in to just buy our truck back and call it even. I really had no choice at this point. So we’ve paid on a vehicle since April to only drive for three of the four months we’ve had it and now you will pay off my loan but I’m now screwed with no second vehicle. I say all of this to say, BUYER BEWARE! Jonathan is very crooked and will screw anyone over to make a dollar.

In my 40+ years of buying cars for myself and my family, - kzmom

In my 40+ years of buying cars for myself and my family, this was the BEST car buying experience ever. Jordan, the sales rep, was a straight-shooter. Not only was he honest, he didn't play games, and he treated me with respect. He answered every question with a smile and took me seriously ... no matter how many times I asked or how many questions I asked. The finance guy, Eli, explained everything well and had the entire process stream-lined so it didn't take forever. Michael, the manager, came into the office, sat down and visited, and explained his philosophy of great customer service - which he lives and inspires his team to carry you. I felt seen, heard, and appreciated. Capital Nissan has a great team and great products!

Purchasing the car was great! - danamcneal

Purchasing the car was great! Dealing with the service manager Dennis and their Branch Manager Ty was a waste of my time. Management on the service side operates unprofessionally, relaying on the "good old boy" system rather than holding individuals accountable for their actions. They prioritize protecting their own. Disappointing experience!!!

Great when they sell You a car. - My Murano

Great when they sell You a car. Awful 😖 and mean to answer a basic question. Like do they have loaner car? For warranty work. NEVER GOT A ANSWER. TOLD CALL SERVICE DEPARTMENT. I'VE Had the car a month. They treat you like crap, after the sale is done. Lousy Customer Service.

We had the best experience at this dealership. - carolinamuniz265

We had the best experience at this dealership. We totally recommend Maritza if you are going to buy a car. Maritza was so helpful and patient with us and she made the process of buying a car so easy. 10/10 for sure!

All around excellent car buying experience! - Raile.james

All around excellent car buying experience! They asked the right questions and helped me pick the right vehicle to meet my needs. We were in and out of finance super quick, and I can't say enough about how kind the whole team is.

I had a very frustrating experience with this dealership - Sarahmayton89

I had a very frustrating experience with this dealership while trying to purchase a vehicle. I was provided multiple out-the-door price quotes in writing, $34,572. Later, the price jumped to over $37,000. I was then told the vehicle could only be purchased for about $36,600 if I financed through the dealership, even though all information was already provided and correct. This was especially frustrating because I already had bank approval for financing and had arranged for someone to take time off work to help me complete the purchase before the pricing changed. Refusing to honor a written quote under these circumstances felt misleading and unprofessional. Only one employee admitted that the tax calculation for my state had been their mistake, which was a relief. However, the next person I spoke with didn’t seem to care and continued giving conflicting information. At one point, I was told taxes were “my responsibility,” despite being quoted out-the-door pricing. I also asked to speak with the general manager who supposedly approved the pricing, but was repeatedly told he was unavailable. During one conversation, a representative raised their voice, which was unprofessional. I was ready to purchase immediately if the quoted pricing had been honored. I would advise future customers to get a fully itemized out-the-door breakdown upfront and confirm all details before committing.

Manger of this Goldsboro Nissan dealership screwed me - Travis D Darden

Manger of this Goldsboro Nissan dealership screwed me over I lost my truck and over $1200 dollars of my belongings inside my truck he was making a deal with who I had it fiance with and they picked my truck up this dealership is trash especially the manager that over sees everything there

My sales associate was Brenda Loudermilk, one of the best - Chuck Miller

My sales associate was Brenda Loudermilk, one of the best experiences buying a car I have ever had, no one was pushy or trying to pressure me into buying.I spoke with Scott McNeill and his family while I was there and very welcoming, everyone there seemed to be happy I was there. Great place and great group of people to do business with. But I can't say enough about Brenda Loudermilk, we had several different conversations not pertaining to the vehicle. And she answered every question I had about the car and was very knowledgeable about it. I look forward to doing business with them again in the future,

After being worked over by another dealership that seemed - nick.galloway

After being worked over by another dealership that seemed to use all of the "used car salesman" tactics on us, we were very pleased when we contacted Chris at Nissan of Clinton and he was very eager to earn our business. He located the car we were interested in, provided their pricing, worked through negotiations on the phone, and even provided a price in writing. Once the car arrived he notified us promptly and already had the car in the detail shop when we arrived. I was very pleased to work with Chris and the rest of the team at Nissan of Clinton!

TIRE LIGHT IS FINALLY FIXED! - Carrie Anderson

I had an issue with a tire's TPMS sensor. Where I purchased the Nissan Versa from, they did not help me, went someplace else and bought a new sensor,light was still on! Called this place, they said bring it in we'll take care of you. And they did! Right at this dealership! They 2 men who helped me were great! They felt like my big brothers! Thanks Griffin Nissan! Thanks so much!