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Assistant Service Manager Randy Heatherly was very... - stvehward
Assistant Service Manager Randy Heatherly was very professional, courteous and helpful. He reviewed service work and estimate cost upon checking in and went over final cost when car was ready. The work done by mechanics has been great.
Top Reviewed Specialists At This Dealership
I heard a loud noise come out of my Armada and had no... - sctkim
I heard a loud noise come out of my Armada and had no idea what is was. I dropped my daughter off at school and drove straight to the dealership to find out what was wrong with it. It took awhile, but Josh did get my truck in as soon as possible and I was relieved, because I did not want to drive it any farther and possibly mess it up worse.
Thank you so much for a super easy process!! Would... - ragenbrown
Thank you so much for a super easy process!! Would definitely come back in the future for another purchase. Definitely recommend this dealership for your car buying needs.
General Sales Manager
They were fine. My only issue was the person responding... - medford41
They were fine. My only issue was the person responding was extremely slow getting the answers to what I thought were very simple questions. If they eventually have the right price for the vehicle of interest. I would still purchase.
SALES AND LEASING CONSULTANT
Excellent customer service . From the beginning to the... - andrea
Excellent customer service . From the beginning to the end and I would recommend other people to shop at Nissan Charlotte. I love my car. Thanks so much
New Car Director
miss Alice Hinnant is the best every time i call are... - hotdogs
miss Alice Hinnant is the best every time i call are need service she always there to help me she the best and win i text her for service always text me back unless she not at work -------thanks for all your good service i get from you and the Micheal Jordan Nissan
He helped me out when I didn't think i was able to be... - lee_thomas40
He helped me out when I didn't think i was able to be helped my wife had just totaled our car and he told me not to worry that he was going to do his best to help me out and here I am today telling you guys who are reading this, if you need a good honest person in you corner ask for Mr. Warren shehee
Loved this hassle free Dealership! They have amazing... - MiriamLeah
Loved this hassle free Dealership! They have amazing deals! Taiwan was so attentive and really made the experience worth it! They have a lifetime customer now! Go see Taiwan and tell her Miriam sent you! You won’t be disappointed 🤗So totally satisfied 🥰
Donta is the BEST Salesperson that I have ever done... - Valadadoll
Donta is the BEST Salesperson that I have ever done business with when purchasing a car. He gets the job done and what I love the most, he is NOT pushy at all. I refer people to this amazing young man because he genuinely cares for his customers. Thank you Donta! 🙏🏾
Sales and Leasing Consultant
The service department at Lee Nissan has always presented... - jhendricks1129
The service department at Lee Nissan has always presented them selves as professional and courteous. I am very pleased with Lee Nissan as a whole.
This is our 4th car from capital Nissan they are the... - Heather
This is our 4th car from capital Nissan they are the absolute best . Noah , Jerry and Jon made the process so easy! I send all my
Family and friends to them.
My sales person was Marian Greene. We were looking at a... - marykatwall
My sales person was Marian Greene. We were looking at a new car but it was a little out of my budget. So Marian showed me several used cars. I fell in love with one that she said was perfect for me and my budget. She was right it was perfect! I will definitely refer anyone looking to buy to her and AutoStar Nissan. Thank you Marian for your determination and professionalism.
The service dept rocks! Very patient and understanding.... - CSUMPTER09@YAHOO.COM
The service dept rocks! Very patient and understanding. They break everything down to you and show compassion I love them. If the price is too much they give you different options to try and ease the financial burden. They will not do anything to your car without your permission those guys are really awesome. I can’t remember everyone’s name but I will make sure their manager knows how great they are
The salesman Kenneth Walker was very attentive to my... - Ninzio20
The salesman Kenneth Walker was very attentive to my needs, and very helpful. The staff was very friendly. I would definitely recommend this dealership to my family and friends.
GREAT customer service and AMAZING staff!! Everyone was... - Ashley Corpening
GREAT customer service and AMAZING staff!! Everyone was very friendly. The salesman mitch worked hard to get me in the car I wanted!! Kia was also very awesome!! I appreciate everything they did me for me. If you are looking for a car this is the place to go.
Gaston Cobb is a super nice guy! He was extremely... - MelissaW
Gaston Cobb is a super nice guy! He was extremely patient and answered all of my questions. I never felt pressured and was completely happy with my purchase. Every team member I spoke with was friendly and helpful. They made the entire experience quick and easy. Thanks guys! Go see Gaston!
Ben mynatt in Salisbury is amazing. Great service, polite... - Shelby.smith1981
Ben mynatt in Salisbury is amazing. Great service, polite and friendly customer service writers. Car is always done on time, at a responsible price, and they let you know of my repairs needed and not the unnecessary repairs. Thanks Ben Mynatt and Adam Soper for always treating me like family when I come in.
My wife Maria and I, we would like to express our thank... - frank
My wife Maria and I, we would like to express our thank you to Mrs. Mary Hassell over this process to buy a Nissan Murano - We did it online and she was nice and helpful since our first contact.....very efficient and the most important part, she never make feel that she is pressing. -- Very nice lady !!
When I entered the dealership, I asked for the person... - PJRFrontierMan
When I entered the dealership, I asked for the person that was in the email I was sent. I was then greeted by a very polite and friendly person, that ended up being a salesman that I had previously had email contact with. I told him that I already knew what I wanted, the only question was. would I get enough for my trade in and what kind of deal would I be getting? I received fast service, got the answers I needed, and drove away with the truck I wanted. Thanks for a pleasant experience all the way around. A+ job, well done! Thanks, PJR
Best sales people in the business they was so explaining... - rayboggs92
Best sales people in the business they was so explaining of everything and work with me and got me into my new truck I was so excited that they could help me I appreciate everything that everyone done I've always done business with Asheboro Nissan and always will I do not like dealing with a lot of different people
The process the trade in my vehicle was very smooth and... - Paul
The process the trade in my vehicle was very smooth and fast. The employees were extremely professional and were able to find the car I wanted.
Best Service Yet! - JazziJo
I stopped in for just an oil change, but the team did more than that. Thank you for taking the time to really look at my car and notice damage and a leak that could have been detrimental if not caught. I'm almost at my 60k warranty and the upcoming repair is still covered by the warranty. Thank you for taking care of me and my car, especially since another dealership I recently visited did not catch this issue ahead of time. I am now a permanent customer while living in the high country.
A hard working dealership to gain your business. - Peggy 777
This dealership worked hard for me to have a car. No harder work can be done for you to own that new car. .I should have asked more questions in the beginning but if you have answers needing to be clarified just call. They will clear issues. I am glad to have a dealership that I have felt like going to for a previously owned Nissan that I bought from this very dealership so I am buying a new one again from this same dealership. I will always recommend these people and the finest auto to buy. P Cornell
Good day - shpd311
I inquired about three different vehicles and received a call from Mathew and made an appointment. Arrived at the dealership and Mathew had all three vehicles ready for us to inspect and drive. No pressure and very helpful in explaining the features of the vehicles. All personnel were professional with the sale.
Great experience - M. Perry
Just purchased our fourth vehicle from crossroads Nissan and the overall purchase was quick and easy. My salesman, Michael Pucci was great. He was able to answer my questions and was easy to work with while negotiating the final price. He went above and beyond to make my experience during the purchase great. I would recommend crossroads Nissan to anyone looking for a new Nissan and Michael Pucci as the salesman. Their service department has always been great and efficient when getting my previous vehicles serviced.
Fantastic Service Department - Mike Acord
They have a great service department. Sean Lawrence was my service manager and he went above and beyond taking care of my problem. Whether it's an oil change or a defect Sean is a definite asset to this company. I highly recommend this Nissan dealership.
Brought my first car from Carolina Nissan and was treated... - D’Jango Gibson
Brought my first car from Carolina Nissan and was treated like a family member , amazing customer service highly recommended. They were considerate of my time , and ness didn’t try to force me into a vehicle I didn’t like truly amazing experience.
Best car buying experience ever. Brandon Nelson was hands... - Hcnelson89
Best car buying experience ever. Brandon Nelson was hands down the best sales person I have ever worked with! I’d give 100 stars if It were an option.
Service is awful! First time I went there for a oil... - Dee
Service is awful! First time I went there for a oil change it took 3 hrs, 2nd time for a tire which was 200.00 and the most recent time was for the transmission. My rogue has 22000 miles on it when I took it in I was waiting it took almost 2hrs for them to look at it. You would think the service representative would say we will get to it shortly, but no. When I finally ask one of the service reps he couldn't answer my question, the next one couldn't answer the question but she at least got my service representative. I ask her what was going on and she could of at least had advise when the car was going to be seen. Well as soon as I said something they got the car in, so if I didn't say anything I probably would of been sitting there for another hour. The customer service is aweful. The car is still under warranty so they did fix it but with a rebuilt transmission. That is one dealer I will never use again!
In North Carolina
General Sales Manager
Eastern Carolina Nissan Inc