1,451 North Carolina CODA Service Centers

Johnson Volvo has provided excellent service on our 2 - Shawn

Johnson Volvo has provided excellent service on our 2 Volvo vehicles, XC 90 hybrid and XC40 for over 5 years. Paulino has always accommodated my appointment requests and has been professional, courteous and always friendly. Every Volvo staff member I have talked with have been great, but I have to say that Paulino has gone above and beyond.

Jordan did a great job. - mwhittington1958

Jordan did a great job. Very courteous and professional. The work on my car was completed on a timely basis.

This is the real deal awesome dealership, caring service - bettesites

This is the real deal awesome dealership, caring service providers.Cole and his team are very professional and are all about helping the customer. Great crew. Thank you...

Everyone was very friendly and accommodating. - thestonedr

Everyone was very friendly and accommodating. My service was done correctly and in a timely fashion

Did not have a good experience. - shafferbeth

Did not have a good experience. I feel as though there not honest with me

The customer service was wonderful, and they were on - yvonne_dominion

The customer service was wonderful, and they were on point with everything I needed done!

They performed my service work quickly and the price was - Joel

They performed my service work quickly and the price was fair. Personnel were very helpful and friendly.

Friendly staff and they always take good care of my car. - melanied

Friendly staff and they always take good care of my car. Their staff is very knowledgeable

Very professional and helpful service staff. - Bfentress

Very professional and helpful service staff. Courteous, punctual and right on the money. Trisha was great and provided excellent follow- up during the day. Enjoyable experience in a world where real service is unfortunately very rare. Excellent job ND! Bill Fentress

They stand behind their work 100%. - lubomir.ratchev

They stand behind their work 100%. Rest assured that their service dept. will take care of you. I go out of my way to get my servicing done here even though I live 4.5 hours away.

The service department is absolutely horrible. - krichards0513

The service department is absolutely horrible. Would not recommend to anyone!! I have purchased 2 jeeps from there now. The sales guy i had and finance guy are wonderful. But service is a joke. I purchased extra stuff on my first jeep, like oil changes and if i ever had an issue with a tire they would fix it Well first time i go to use it they tell me i dont have that coverage. I took my contract up there and showed them they were wrong! They will not work with you around your schedule, and are down right rude. I ended up canceling the service contract. 2nd jeep i got needed a part, sales guy went and ordered the part before i ever drove off the lot with the car, was supposed to be fixed the next week. Almost 1 month later they have still never called me. When i would call up there i could never get past the woman who answers the phone. She said she would call back an never did. Finally one day this week i got a different woman on the phone and she did her job! She had a manager calling me back within 30 minutes. Which lets not give this manager the credit, i got up with the guy that sold me the jeep and HE got stuff done! He went back there and found out they had the part but never called me, claimed they didnt know who to call. Service finally called me to schedule an appointment and i told them, i was promised a rental so we had to schedule out to a day one would be available. Show up at the scheduled appointment time, no rental... this was 930, by 1230 we were being told we would have to reschedule... now in this period of time one would think they would have been working on my car right? Nope. Never even touched it.. I will never set foot in that service dept or recommend it!

We made an appointment for 9:30 am to have the 60,000 - HanDale

We made an appointment for 9:30 am to have the 60,000 mile service done on our Ascent. At the time we asked how long it would take, and was told 2 or 2-1/2 hours. So we prepared to run some errands during that time. We arrived for our appointment on time and was told to expect about 3 hours. So we left and took care of our other business. We came back after 3 hours and was told it would be another couple hours, so we found something else to do. upon arrive back at the dealership we waited in the waiting area for about another 2 more hours. The total time our car was there was about 6-1/2 hours. they said they were busy, but why not honor your appointments and let those who do not have an appointment wait. The last hour and a half we waited we were alone in the waiting room. Upon checking a little more I discovered our car was not even taken into the service bay until 2 or 2-1/2 hours after our appointment. We have always taken our car there for service, but not again. ;

Great customer service. - rburris

Great customer service. All work was done quickly and efficiently. I have no complaints with the company.

Great customer service have been dealing with them for - Randy

Great customer service have been dealing with them for years last few vehicles has been bought threw them

I have always had a great experience at this dealership - K_compton

I have always had a great experience at this dealership when I come in for service and for purchasing a car!!

Northlake was a breeze to get my car fixed. - H. Olmos

Northlake was a breeze to get my car fixed. Everyone was so pleasant. Thank you Christian Hockmeyer for fixing my car, you made my day!

service is always great. - SHAMMONDS

service is always great. Janera and staff are always friendly and helpful. Service was done in a timely manner.

Doug C. - Suburban

Doug C. did a excellent job with my oil service and tire rotation. I recommend Terry Labonte service to all my friends.

these people are the best. - pwalker4

these people are the best. i am totally pleased with the service. i found the courtesy pickup and return to be very helpful, informative, accurate and a godsend. thank you Crossroads Ford of Lumberton. It was a pleasure.

Excellent customer service. - Abdelaty

Excellent customer service. Upon entering, I was promptly greeted and assisted. Belinda demonstrated exceptional professionalism and kept me updated throughout the entire process.

The service team was extremely helpful in getting my - mwa85

The service team was extremely helpful in getting my transmission issue diagnosed and resolved without issue. My service advisor Clay kept me in the loop of how the project was going and made sure that no detail was left out.

The rear hatch on my SRX wouldn’t open any more. - Michael

The rear hatch on my SRX wouldn’t open any more. I took it to a Cadillac dealership who advised me that the issue was un-fixable as the necessary part was no longer available. In desperation, I called Randy Marion Cadillac for a second opinion. The receptionist connected me with Danny who knew what my problem was even before I had the chance to tell him I already knew. They fixed the problem with a brand new part and cleaned my car so well, my wife yelled at me for buying new rims. Danny was personable, knowledgable and responsive. Since he was able to save me some money from the original quote (one of the parts turned out to be unnecessary), he offered to also repair another issue (strong salesman’s skills). I couldn’t be happier. Kudos to senior management for running a tight ship, Danny my advisor and to the mechanics. Nice job !

The Salespeople made the car purchase easy and fun, my - ALETAWAGONER

The Salespeople made the car purchase easy and fun, my purchase was enjoyable and everything i wanted was made available, I will return for my next purchase,

Everyone is always courteous, friendly, nice and helpful. - Kirchjam

Everyone is always courteous, friendly, nice and helpful. Always a good experience here. You always feel welcome here.

Worse experience I've ever had at a dealership repair - anapat33

Worse experience I've ever had at a dealership repair shop. They took my money and didn't fix anything that was wrong with the car. All they did was a tune-up and water pump, after which the car still wasn't running, and they took $3,400 to do nothing to make the car run. I even had to take it to another mechanic for an additional $2,100 of repairs, totaling $5,500 for something that should have cost only $800. Biggest fail in the history of all repair shop fails. They think they should get a participation trophy (ie. your money) just for trying to repair your car, not actually fixing it, but just for trying. There is something wrong with that kind of thinking. It makes them unethical and not trust worthy, and they will not work with you to actually fix your car after they've done nothing to fix it but still taking your money. And they will blame you and make excuses and then do nothing but take the money and run and leave you with a car that's not fixed.

Always outstanding service and friendly staff. - John S

Always outstanding service and friendly staff. I wouldn't take my F150 anywhere else. Thank you.

Went in for a state inspection was greeted immediately - Aureliano_ramirez

Went in for a state inspection was greeted immediately great customer service and even took care of a recall I wasn’t aware of

End of June 2025, we are driving home and passing through - Mark.sweeney32

End of June 2025, we are driving home and passing through Sanford NC. The "Check Engine Oil" indicator comes ON. Very fortunately, a GOOGLE search on my phone finds Hiester CJDR only 6 miiles from my location. Got to the dealership OK, went to Service Office, and met Bill Perry. I explained our emergency, he was able to immediately get the JEEP into a repair slot. The Technician Mr. Garcia-Alcantar found the oil pressure sensor had split and was leaking oil..... So, new part installed, an oil change and a new filter, and a complete complimentary Factory Multi-Point inspection, and we were on our way. 6 hours later we arrived home, the JEEP ran flawlessly. I highly recommend this dealership and its attention to customer service. Also, it is a great location near my kids, should I ever need any maintenace done on my JEEP. Thank you to all the crew at Hiester CJDR, this was a superior and worry-free experience. - Mark S.

I was very satisfied with the work performed today. - JAS

I was very satisfied with the work performed today. It was only and oil change, tire rotation, and wiper blade replacement but the communication from Ramon was excellent. I waited on for the vehicle to be completed which gave me plenty of time to catch up on paperwork in a roomy and comfortable lounge. The hand washed vehicle was also a very nice perk.

They always do a great every time I am there. - Bud

They always do a great every time I am there. I appreciate how thorough and responsive they with any concerns I might have.