44 North Carolina Toyota Dealers

This was my daughter’s first car purchasing experience. - gfischer

This was my daughter’s first car purchasing experience. She had a positive experience with working with our salesman Eli Adames. We recommended Eli to our daughter based on our friendship and previous purchases from him. Our daughter worked with Executive General Manager Ricky Williams to get a good deal on the car. Rick was patient and understanding with her as she learned her way through the process. Bobby in Finance was fun and enjoyable to work with. He helped us get a loan rate better than the local credit union. I would recommend this dealership and Eli to others.

I had a great experience working with Josh, Hayden and - amountaingirl

I had a great experience working with Josh, Hayden and Terri on my new 4Runner purchase. Their customer service was exceptional and really took care of me every step of the way. Will get a customer for life.

The service department is nonexistent at this dealer. - Bmb8774

The service department is nonexistent at this dealer. I purchased the vehicle here and they advised that they do not have qualified staffing to do the repair. I brought this up to Toyota attention and several calls to general manager. They finally said I am not allowed to come to the dealer and take it elsewhere.

I use the service center . - paulaw

I use the service center . They are great in every way. I have only great things to say Paula wallace

The tire rotation was done quickly and I was in and out - ncsweetetoo

The tire rotation was done quickly and I was in and out in under 1 hour.

Eli, Savannah, and Cam were great to work with. - Madison.grace29

Eli, Savannah, and Cam were great to work with. After shopping other dealerships I drive an hour and a half from my home, because of their courtesy and professionalism. I worked at the Toyota dealership in Sanford for 29 years and they refused to give me any discount. Eli was very aggressive with the price and got me the vehicle I desired. I have recommend others to go to Coxs Toyota.

Was very pleased with the staff and they were very - Lacymiller247

Was very pleased with the staff and they were very professional. I would like to thank Jarrod and Josh for their help. We are very pleased with the rav 4 we purchased and would highly recommend this dealership. Very good people..

The dealership was easy to work with. - robbinsdebmike

The dealership was easy to work with. They were not pushy and were very polite

DO NOT and I repeat DO NOT use this dealership for - Totally Disappointed

DO NOT and I repeat DO NOT use this dealership for purchasing a vehicle!!!! Today I along with a partner were totally LIED to by a Mr Darrell Butler. We went there to specifically view certain vehicles for comfort and inquire on a "SOFT PULL" basis for an estimate of financing. Darrell proceeded to take our information stating he had done this for almost 30 years and to legally do a "SIFT PULL" on us he needed our permission, so we signed. Upon leaving with nothing more than he could get us in our budget he said he would keep our information on file so "ANITHER" credit report wouldn't need to be done. I was running late for an appount.ent and it did not register what he said till I was up the road. DARRELL did a "HARD PULL" TWICE...not once but TWICE on both my credit report and my partners. I called and spoke with Mr Taylor who stated he was the manager who said retraining was needed for Mr Butler. If he truly did this almost 30 year, there's no retraining. THEN Mr Taylor stated they could not reverse our "HARD PULLS" in our credit reports...which AGAIN is ANOTHER LIE. With my family having worked in credit/collections...IT CERTAINLY CAN BE DONE!!!

This dealership is untrustworthy. Was called and told... - JR

This dealership is untrustworthy. Was called and told that they had found a car that fitted what I was interested in, but said I would have to wait until it went through their shop to get checked out and that it would be set aside for me to be the first one to come look at and initially purchase, so after not hearing from them in almost a week I called to see if the car was ready to be looked at and found out that they had sold the car and when I asked why they didn’t call me as they had told me they would they all (customer care manager, sales manager and salesman) lied about what happened. The car belonged to them so it was no need to lie about it. It’s some way to treat a customer who had purchased 3 vehicles from them in the pass, but I’m doubtful if I’ll ever purchase another one from them.

I live in Durham and Chose to purchase my Hylander Hybrid - Dana

I live in Durham and Chose to purchase my Hylander Hybrid from Massey because their customer service is the best I have ever seen from a dealership. Randy Kelly nd Mike Martin made everything about buying this car and trading in two cars easy. I have had my Highlander a month now and driven it 1,500 miles so far and am thrilled with everything about it. I wish I could give 100 stars!

The best dealership ever! - toyofever

The best dealership ever! raul and lucas treated me and my family like royalty! My car was literally on a red carpet when i arrived! Keep up the good work!