899 North Carolina Used Car Dealers

I just want to reiterate again that everyone at this deal - nsimerly

I just want to reiterate again that everyone at this deal ship is so helpful. From the sales rep to the sales manager to the finance manager and everyone in between everyone greeted me with a smile shook my hand and offered to help. Now this is not uncommon at dealerships but what makes this one different is they actually followed through on their promises. They went above and beyond to ensure my family was handled and I’ve never experienced anything like this at any other dealer. They truely are a family business and I felt like I was with family the second I met them all. The service was wonderful and would recommend them over and over again to anyone I know. Thanks again team.

I had a great experience at the dealership thanks to - Mily B.

I had a great experience at the dealership thanks to Seth, Trey, and Clarence. From start to finish, they were professional, honest, and easy to work with. They made sure all my questions were answered and never made me feel pressured. Trey made the process smooth, Clarence made sure everything was handled correctly, and Seth went above and beyond to make sure I was completely satisfied. You can tell they truly care about their customers and take pride in what they do. I highly recommend asking for Seth, Trey, and Clarence if you want a straightforward and stress-free car buying experience.

Dealership reached out to us immediately and provided all - kjachigh

Dealership reached out to us immediately and provided all information about the car in which we were interested.

The whole staff that I had the pleasure of meeting was - belindanorris12

The whole staff that I had the pleasure of meeting was very helpful. I'd recommend them 100%. From Tyler who handled the internet, Zach the manager, Kevin the financial manager to my wonderful salesman Thomas. I felt very comfortable and they worked to help make a dream come true. I finally got my Jeep that I have wanted for a long time. Thank you so much to everyone.

Extremely disappointing experience with this dealership. - CeAnjay

Extremely disappointing experience with this dealership. The condition of the vehicle was an issue, but it was far from the only issue. What was most disappointing was the overall treatment and lack of professionalism throughout the process. We traveled a considerable distance to see the vehicle, yet Corey Blake, the salesperson, acted as though accommodating us was some kind of favor. That attitude was completely unnecessary and left a very poor impression. After looking more closely at the vehicle’s photos on CarGurus, I noticed that the vehicle had clearly been detailed at some point, with another company’s logo visible in the background of the photos. I’m not suggesting the dealership performed the detailing. However, seeing the vehicle previously presented in a much cleaner condition made the condition we encountered at the dealership even more disappointing and raised questions about how thoroughly it had been prepared for sale. I expressed my concerns to management, but the response did not address the full scope of what went wrong. I wasn’t looking for anyone to “fix” the situation for me—I simply wanted the concerns to be acknowledged honestly. At this point, I have no intention of returning to this dealership or recommending it to others. The condition of the vehicle was only part of the problem. The customer service and overall experience were the bigger disappointment.

Mike and Jay were so amazing with helping my husband and - ladymountain3711

Mike and Jay were so amazing with helping my husband and I! We are so grateful and we love our cars:)

David Mosley was an excellent sales man, would definitely - galindogonzalez64

David Mosley was an excellent sales man, would definitely come back & buy another car with him! took great care of us & answered every question we had! 10/10 recommend

I came and Robert made purchasing a new car easy and was - Reesaw8701

I came and Robert made purchasing a new car easy and was very helpful to make sure I got what I wanted. Robert made sure if they didn't have the vehicle here they would get it for me!!! I had a great experience.

I had an outstanding experience at Jaguar Charlotte - dswoods01

I had an outstanding experience at Jaguar Charlotte thanks to Joseph Sanchez. He handled my annual oil change and tire rotation with true professionalism and care. Joseph was friendly, knowledgeable, and made the entire process easy from start to finish. He kept me informed as to my car's progress while being serviced, answered all my questions, and he made sure my vehicle was serviced as quickly as possible without compromising quality. Joseph is someone who combines excellent customer service with genuine attention to detail. I left feeling confident in the work performed and appreciated as a customer. I highly recommend asking for Joseph if you want top-tier service at Jaguar Charlotte.

The customer support at the dealership was top notch. - runschl

The customer support at the dealership was top notch. They listened to what I wanted and didn't try to hard sell me on the things I didn't want. Claude was very personable and explained all the features on the car and made the buying process super easy.