Long distance purchase - Sergio
It was a pleasure to do business with Derek at Byers’s imports. Derek worked with me to seal this long distance purchase. He made it seem as if I was there at his dealership. The transaction was seem less.
Thank you for your hard work Derek keep up the good work.
David Proffit is a gem! - 15blueboxtr
I have had my Porsches (4) serviced at Porsche of the Village for the past 15 years. During that time I have worked closely with David Proffit the service manager to feel 1000% comfortable with the work needed and the best solutions to my service problems. In addition to the standard service of the cars, David has helped me with the winter-to-summer switchover and back, even when I had a car change in the middle of it requiring a size change - he was a magician! You may have heard that "It isn't just about the cars, its about the people?" Well David is the reason people say that!
Compromise achieved - Irish Charlie
I am satisfied and pleased that a service cost issue I had this week was solved. It took a fair amount of discussion but management did agree to a compromise that I believe was fair to them as well as to me.
This doesn't always happen when there is a dispute and i respect White-Allen European Auto Group for resolving the issue.
My experience with Porsche Beachwood has been phenomenal. - GrnLantern
First, it's worth noting that I generally do not care for review sites because they tend to be heavily biased towards the people who are upset and write negative reviews. If you had even a teeny tiny bit of a bad experience, you get so angry, so up in arms, and you take hours out of your day to write a lengthy rant with 1-star. Quite frankly, consumers such as myself need to be reviewed too. Business owners should be able to counter-rate the consumer who's leaving a review (whether positive or negative). As such, I put minimal stock in such reviews and review sites, because it's a very biased signal for me -- I can't trust it or rely on it -- I might avoid a particular business because of some negative reviews, when the reality is I might have had an awesome experience and gotten exactly what I wanted if I just took a chance.
Long rant aside (that felt good to say, so thank you, Porsche Beachwood, for being the unwitting recipient of my rant)...
My experience with Porsche Beachwood has been phenomenal. They are half the country away from me, so yes, I bought a car sight unseen. It's a Porsche, so it's also not cheap. The entire experience was wonderful, they were helpful, easy to work with, never made me feel "dirty" about the experience (something typical with car purchases), and were extremely accommodating.
A list of folks I interacted with or worked with:
Phil Snyder (General Manager)
Andrew DiVita (Sales Manager)
Nick Snyder (Finance Manager)
Greg Castell (Porsche Werks Specialist)
All of them were awesome. Period.
Outstanding - Phammond3723
Dealt with Maxwell Glassford today on the purchase of a pre-owned VW Passat. Max did an awesome job and was very knowledgeable about the vehicle. Straightforward in his presentation and everything went smoothly. Couldn't be happier. Max is now my "car guy"
Amazingly deatailed. - Adrenile Junkie
Many times when I visit a dealer I know much more about the cars they are selling than they do. This was certainly NOT the case with Mike Gerber. Mike's product knowledge and features of the models within that line were second to none. I have not made a decision as to which 911 I would like to purchase but when I do I will calling Mr. Gerber for sure.
Excelent - MORT
I recently purchased a Porsche Cayman from North Olmstead,
my sales person was Andrew Krause...super young man.
They didn't have the car I wanted but was able to locate one
that fit the bill. I was kept informed all along the way. Beautiful
car ...Beautiful experience. Great sales person!!!