33 Ohio Mercedes-Benz Service Centers

I’m moving and I called because I was near my 60,000 mile - carlosmorez1127

I’m moving and I called because I was near my 60,000 mile maintenance. I was told they couldnt get me in until after I relocated which would of caused me to have to drive back to Columbus area. I reached out to Tyler and told him my situation. He got me in next morning. Tyler is a great guy and a excellent parts advisor . I purchased the pre paid plan and he explained mileage and dates it will expire so I don’t miss out on anything I paid for. I really like Tyler. Wouldn’t want to do business with anyone else. I really aporeciate you Tyler. Thank you so much.

Amazing customer service everyone friendly and nice ready - Papa

Amazing customer service everyone friendly and nice ready to help…. came in told Dan Meyers what I wanted he show me everything I needed see and know..not even a week he got me in the perfect car everything I wanted with it ..thank u again I really appreciate u…I recommend Bob Ross Buick GMC 1000%

I'm guessing the reviewer named Tagrid was just having a - gw022

I'm guessing the reviewer named Tagrid was just having a bad day, because Stacey Narovec has helped me multiple times and she has always been a pleasure to deal with. She is unfailingly friendly, knowledgeable, and super professional. For example, I had an unexpected electrical problem this morning when the service department was swamped. Despite that, Stacey found a way to squeeze me into the schedule and shuttle me to work amazingly fast. I had the car back in a few hours. It's hard to imagine any better service than that! I'd give Stacey SIX stars if I could. :) Gary W.

I was very pleased with the service I received with Auto - acostae

I was very pleased with the service I received with Auto Nation Ford, Amherst OH. I was able to come in to show them my car's damage. They were able to complete the repairs, fix a rear break light the was also affected. They accommodated me when I had a piece on the wind shield that needed glued, ED took care of it right away. Appts on the weekend is always appreciated, since I work Mon - Fri, off on the weekends. The Job was well done. I would recommend this service dept to everyone. Great Service & Pleasant workers. The also communicated with State Farm and Enterprise for rental.

I was driven to the car rental which was next door. - mkontos54

I was driven to the car rental which was next door. Before I knew it, my car was ready. The repair work and car wash made my car look like new. The people in the office were friendly and helpful and took care if everything. I have no complaints.

Alysha was very kind, helpful, patient an answered every - Dee W

Alysha was very kind, helpful, patient an answered every question an concern I had!!! She should definitely be promoted with extra pay!! Thankyou for taking care of me Alysha!!

I was trying to preserve my 2008 truck and auto nation - Ken

I was trying to preserve my 2008 truck and auto nation has worked on a few vehicles for me. My truck looks new again. Thank you!

Took vehicle in for an oil change and a tire rotation, - bill.steiner.1970

Took vehicle in for an oil change and a tire rotation, much more pleasant experience my wife had here. We had another Nissan Rogue and when serviced from where purchased, the Service Department was as if it was a burden and did not care.

Outstanding Business- - Big Terry Freeman

I have purchased many used cars from Kempthorn with Denny. Never disappointed. I picked my Mercedes up today from the Body Shop. The shop and Bob did a great job! You cannot tell anyone hit my car! It was clean as when I first bought it. I tell all of my friends that are looking for a car, service and now body work to go to Kempthorn. Terry and Sonya Freeman

Great customer service. Great caring staff. Highly... - Sandy

Great customer service. Great caring staff. Highly recommend this dealership to anyone interested in purchasing a quality vehicle with great maintenance service. Service is consistent and wait time not long.

Greg Gillenwater is my salesman who has always taken - James Johnston

Greg Gillenwater is my salesman who has always taken excellent care of all my needs. Service has been good.

Thank YOU Cameron & Team Mercedes Benz of Bedford for the - berea auto mall

Thank YOU Cameron & Team Mercedes Benz of Bedford for the recent EXCELLENT Service experience, Our 2022 MB GLE 350 was in Your service dept this past week for a minor issue, We were greeted promptly by Cameron in service, He coordinated a shuttle ride for my wife & kept us both updated on the progress & the needed part was in stock & the tech finished the repair same day & we are appreciative of Cameron & Technician & MB of Bedford, & the polite shuttle driver’s that provided a ride home & a ride back to M.B. of Bedford Thank You again chas ips

I have relationships with other Mercedes dealerships in - jonsonconsulting

I have relationships with other Mercedes dealerships in other parts of the country and I can honestly say that Justin, Luke and Jon are awesome to work with. Excellent service and their attention to detail is unsurpassed. They are the best in the their profession. I only wish I could have them at the Mercedes store at home in Florida.

Great Service - JGMansfield

We can always rely on prompt courteous service ,no matter if it is a small matter or a major repair . Gavin Dininger does an excellent job. JG

Excellent Service - messma02

When i first bought my 05' SLK, I had all kinds of electrical issues. They took care of everything and then some. Excellent price on snow tires and off brand rims for the winter as well as always having a courtesy car ready even if it was just for an oil change. I would highly recommend this dealer to anyone.

Mohamed at Mercedes-Benz of Willoughby is the best car... - amber_janee22

Mohamed at Mercedes-Benz of Willoughby is the best car salesman ever! This was my first time going thru the car buying process on my own and he answered all of my questions willingly and explained every detail to me to my understanding. Mohamed helped me find a vehicle that included each and every feature I wanted in my dream car. The car had to be sent to Ohio from another state and he made that happen without a hassle. He even connected me with the financial department, when at first I was reluctant to speak with them, to add necessary warranty packages to my purchases to ensure that my new vehicle is covered from front to back, inside and out. When I arrived to purchase my car Mohamed set up a grand reveal. The car had a red bow on it which I requested, but he made it even more special by setting up a special congratulations sign with my name on, a cake because it was my birthday (by the way the cake was AMAZING), and balloons!. This made me feel so special. Mohamed said he would do anything to make sure that I was a satisfied customer and he did just that! Thanks Mohamed and Mercedes-Benz of Willoughby, I've never been happier!