24 Ohio Porsche Service Centers

They did an excellent job of keeping me updated on the - rmsalvino

They did an excellent job of keeping me updated on the status of my vehicle repair.

Matt and his team did an excellent and timely job on my - Anita A.

Matt and his team did an excellent and timely job on my Fusion. They were pleasant to work with and I felt my car was in the best of hands.

I called to get a problem fixed that I created. I was... - DGKov

I called to get a problem fixed that I created. I was concerned about using a Porsche dealer because of the price they charge. I explained the problem to Dan who got me in the same day and had a service tech fix the problem. I wish I knew the service tech's name because he was great also. They fixed the problem for less than I expected and also did an inspection of the car. They found a few small problems and fixed them for almost nothing. They were able to get me in and fix the problem quicker and for less money than I expected. It was probably one of the best service experiences I have ever had.

Work was done on a timely basis. - pond.index9z

Work was done on a timely basis. Communication was excellent. Finished job couldn’t have looked better.

Was met with courteous and professional service - katzel_steve

Was met with courteous and professional service consultant. Walt is always friendly and answer his questions for the best of his ability.

,We travel by automobile extensively (120k+ per year, for... - wd.piotrowski

,We travel by automobile extensively (120k+ per year, for the past 12 years). The MAG Auto Group in Dublin, Ohio has been better than any service experience we have ever received! We are particular, and we like our vehicles well cared for and try hard to avoid any surprises by keeping our mechanical and auto options generally as good as we can find. Our experience at MAG was outstanding. We were traveling from Florida to Michigan, and spent the night with family in Dublin Ohio. Our front brakes went out (severe grinding noise, orange light). When we called for service we were patched right in to the Lead Service technician (Stan), he took our information and out situation... we were on the way to see a new grandchild in Michigan and due there that afternoon. He set things up for us to have service at 9 AM; new front brakes and rear brake inspections were completed and road tested by 11:15 PM. Received updates and contacts from service tech (Ryan) as things progressed (twice as problem was identified for authorization to proceed; and once when work was nearly complete so we could pick the vehicle up). Had no reason to expect the level of service, the prompt accommodation to take care of the problem, and follow-up. This shop is an example that other auto service centers should pay attention to. Would travel back to Dublin, just for service at this site.

Jeff Zimmerman in service is always very professional &... - Venus@executivetravelplanners

Jeff Zimmerman in service is always very professional & efficient. I never have to wait long to get an appointment & it’s returned quickly. I recommend Byers to my friends!

Have had difficulties with renewing WiFi and other... - Ghartman

Have had difficulties with renewing WiFi and other connect services for our Cayenne. Tried the 800 number (don’t bother unless you have hours to waste) also tried the Porsche e-mail, another waste of time. Actually went to the dealership in West Palm Beach. Some of the people were nice, but unfortunately useless. Finally called Village Porsche in Cincinnati. A very nice and helpful person named Melanie helped us over the phone and fixed our problem. She was very courteous and patient. She told us she had never done what we requested, but would do her best. Great customer service!!

Thease people are truly dependable,reliable,professional - cooldude_61_2000

Thease people are truly dependable,reliable,professional with quality sevice i,ve used them several times now and they always deliver

Compromise achieved - Irish Charlie

I am satisfied and pleased that a service cost issue I had this week was solved. It took a fair amount of discussion but management did agree to a compromise that I believe was fair to them as well as to me. This doesn't always happen when there is a dispute and i respect White-Allen European Auto Group for resolving the issue.