Ask for Justin Hart!!! - JHoltrocks
Best buying experience I have ever had.. Didn’t feel pressured at all, the price was to good to be true, and Justin Hart was awesome at doing his job.. actually walked out of a car dealership feeling like I actually got a good deal!!! I’ll buy from here every time and always ask for Justin!!!
Top Reviewed Specialists At This Dealership
Go and see David Newby. ⭐️⭐️⭐️⭐️⭐️ - Stephanietrotts
The sales associate David Newby was more than helpful and made sure we got everything we asked for at a great price! I highly recommend stopping in to see how he can help you.
Outstanding customer service - Spacult79
Everyone at Pemberton is the best! I would buy any vehicle here. Also their customer service department is fantastic. Keep up the good work guys!
Awesome Service!! - Bridgewood
Always fast and friendly service. They go out of their way to see that everything is to your expectations. Love the service there and all the friendly people.
Expect The Unexpected - kristendec81
After being turned down from a couple of dealerships due to negative equity one could understand my frustration and hopelessness but that all changed when I visited Vance Auto Group in Perry Oklahoma. It was a couple of hours before the dealership closed when John received the call that I was coming to visit him from Oklahoma City, which is about an hour drive but this didn't detour him from saying "come on in".
As I walk through the door I am greeted by Shane Jansson and I was addressed by name which is surprising because most "salesmen" don't put that much effort into making your experience personable. Shane then showed me the car that I was interested in and explained every inch of the vehicle just so I would be educated on my purchase. In my experience the next process is the most draining part of purchasing a vehicle which is the financing part but I can honestly say the process went smooth. Shane and Warren (finance manager) made sure I was comfortable with every step.
When all of the paperwork was complete Shane walked me to my new Acadia and I notice that he went out of his way and had a water bottle waiting for me in the cup holder of my new car! This maybe a small gesture to some but it's huge for me because like I stated before most salesmen don't make the car buying experience personable and I also think he put my satellite radio to a station that he thought I would like! Expect the unexpected with the Vance Auto group!
It was a wonderful oil change - rexanna
The oil change was wonderful didn't have to wait long. And the employees was very polite and nice. They stood by their word that it would be done in timely matter.
Out of state purchase - Tooner
I purchased a Toyota with the help from Jay Ferguson. I bought the car from Minnesota without even seeing it or driving it. Jay was honest and extremely helpful in getting the vehicle delivered to me in Minnesota. I would definitely work with them again in the future.
New purchase - Sgann
I would like to thank Chris and Aaron for all the help with my newest purchase! They went above and beyond to make sure I got what I wanted. I love my new Impala!
Warrenty Discrepancy - Emmett E Ward
I took my car in for an oil leak and thought I had 28k left on extended warrenty, I thought. That's right, I was flat out lied to about them starting the extended warranty at the end of the manufacturers warrenty. It was actually started right away so it ran concurrent to the manufacturer's warrenty. Flat out lied to me about this, even after I confirmed this twice. The response I got when I called the finance and sales managers was, we'll that guy doesn't work here anymore. So basically too xxxx bad for you we got ya. How can such a great service dept be attached to this bunch of crooks is above me for sure. So this yrs new XT5 xxxx sure won't be coming from this dealership.
Liars - Bruce Johnson
To bad you cannot rate in the negative. At first when we were there the salesman who was a friend told us 90 days before the first payment, and they said they would cover title tax and license. So then when we talked About buying the vehicle the buyer held off, the salesmen got his manager in who got the payments down, readded that they would pay Title Tax and License and first payment starts in 90 days, Buyer said Do not use Tinker Federal Credit Union and trhey agree'd.
Couple of days later we get a call to bring in a copy of a blank check, okay that seems fine, but now the first payment is in February, which is 30 days, Interest rate is higher, they ignored the buyer and tried Federal Credit union anyways, and Title tax and license was taken off to make the payments lower.
A lie is a lie, and they did just that, the salesperson Quantre Buttram A friend seemed to be of little to no help, more like he betrayed us for a paycheck. Higher % rate means more money in commision. They are shady liars..
TT&L with the lower payments but you take it off so the payments do not get higher? You should not offer things you cannot deliever on.
Do not do business here!!!!
Horrible service - Yankeeokie
After a strut replacement gone bad, the car has major front end and suspension problems. Will not call you back. Incompetent all the way around.
John Holt Chevrolet Cadillac