New salesman same great experience - LindaSuzane
We have used Larson Motors for over 15 years for our cars. In for a recall repair, because we trust service department. Thought to check out cars. My old sales person had retired, she was great, so Thomas Spencer stepped in. I told him what I needed. I'm disabled. Next thing I knew, I'm sitting in a car that fits my needs exactly, at a price i can afford. No pressure, no hard sell.
Thomas Spencer is my new favorite salesperson. It is great in all these years Larsen Motors hasn't changed.
4th new vehicle purchased from this dealer in last 7 years - Micahwatts29
Josh and Alex are the best!! They treated me like royalty and with great respect! If you want a straight forward deal come to this dealer... I will be back!
Top Reviewed Specialists At This Dealership
Mazda CX-5 - palave
Michael was very helpful in finding us a Mazda CX-5 and showing us the different packages available. Though he worked at Toyota, Michael helped us look for our car. He was gracious enough to drive our Mazda to us while we waited at the Toyota dealership. Michael also allowed us to test drive our new car.
Purchased 2017 tundra - neil9494
I PURCHASED MY 2017 TOYOTA TUNDRA BRAND NEW.ALMOST 10,000 MILES LATER I STILL LOVE IT AND THE SERVICE I RECEIVED.I'M NOT SURE WHY THEY HAVE BAD REVIEWS.I GOT A GOOD PRICE AND I'M TREATED LIKE A KING WHEN I GO THERE.MY TRUCK AND I HAVE BEEN TAKEN CARE OF GREAT!!!
Internet Sales Manager
Professional And they care, and M Tv - Cvn786
Their professionalism is above reproach and most importantly they are there when you need them!will you all be listen and may work with you and help you and when you ask them to do something they do it I consider them the best of the best and that's based on 10 years of service and having things done that needed to be done and things it in all that you have and regular maintenance never heard a bad word about them either post script there what we hope all automobile dealers are or should be these guys do it Chester Morgan Dill Leonhardt
Best dealership ever! - Summer Tuenge
I have purchased two cars from Roe Motors and have never been more pleased with my experience at a dealership! They are amazing and go above and beyond! Especially for their return customers!
My husband and I have had the pleasure of being helped by Trish Thoman, she sold us our first car we purchased from them. It was a 2011 Toyota Camerey which was in perfect condition. We had it for 2 years, it was a great family car and we never ever had a problem with it! Grant Bryan sold us our second car. It's a 2014 Lincoln MKZ. It is also in absolute perfect condition and has every feature I could ever imagine, seriously it's loaded! They always call you to make sure everything is going well after your purchase, and send you a wonderful gift box full of goodies. Every year we get cards from Trish! And they always remind you when it's time to service your car! We also had the pleasure of working with Lori Bouquet (absolutely adore her!), Kim McDonald, and Zack Morris all who work in sales. We absolutely love every single person we have met there! That is saying something when it comes to car sales! They are never pushy and really just want you to be happy and feel completely comfortable with your purchase! They made customers for life with us! I love love love my new Lincoln! Thank you so much Roe Motors! You are all absolutely wonderful!
Excellent experience / thanks Brad - stephen adams
Getting the best deal via a friendly experience is awesome. A buying experience that will bring you back again. This was my second purchase and will not be my last.
Very comfortable - C&cwhitesalmon
Buying our new Subaru was a pleasant experience. The salesman working with us was extremely knowledgeable. There was no hard pressure sales, in fact it didn’t seem like a selling approach at all. We felt like Eduardo was a friend showing us the various models and explaining the functions. The woman who ran all the paperwork through was thorough and quick. Overall it was a pleasure to buy our car through Tonkin. We would highly recommend them for your next car purchase.
New. Car - Valentyn
Great group for sales car or pick up truck and very strong truck I like good job and service GMC. HAPY NEW YEAR GMC DEALER👍💪
Easy purchase very nice people no pressure F&I - Larry Deshner
Good buying experience for the internet buyer the car was as it was described on their website ran wonderfully their finance department was professional courteous and not a pressure cooker situation good experience overall
Best place to buy a car or pickup, - Love GMCs
Swain Motors is 'the' place to purchase a vehicle. Great, friendly, knowledgeable salespeople are such an asset for their business. Mark Fisher has sold us quite a few vehicles and we trust him totally. Thank you.
Great service!! - Salvador Lopez
Celso help us find the car we needed at a great price and quick approval. Great customer service before and after purchase. Strogely recommended. Hablan español
Impressive - CHumphries
I am amazed at the outstanding car buying experience I had at Airport Chevy. It was honesty everything you would want when buying a car, from the large selection of vehicles, to the pleasantly helpful employees, to the really good deal I received. I will absolutely recommend Airport Chevy to my family and friends. Needless to say, I am impressed.
Deceitful - Deceived
My wife and I traveled 2.5 hours to Madras to consummate a purchase of a pre-owned vehicle. We'd been communicating for days with salesperson Jim Angel and had price, trade-in, etc. determined. Essentially, it was a matter of us looking at the car we wanted to purchase and them looking at our trade-in. If everything checked out, it was a deal.
For some reason, this salesman didn't bother to make sure at least two sets of the key & fob were available - and didn't even mention it until the paperwork was done and we were about to leave. Then, he came up with a story about the second key & fob being at the dealership's owner's (Gary Gruner) house because his wife had been driving this vehicle (yeah, that's a good business practice).
Jim Angel said he'd obtain the key & fob and mail them to us. He never has. He has changed his story re: when he sent them and kept stalling - "Let's wait a little longer to see if they get there." It has been almost 20 days.
He quit responding to our e-mails so we tried the dealership's online e-mail system to see if someone else would assist us. I communicated by e-mail and phone with Kristina Sherwin, the so-called "Certified Internet Manager," who assured me that she'd solve the issue for me. Never heard from her again.
I sent an e-mail to the owner Gary Gruner who apologized for the "run around" and "would personally see to it a new key and fob are sent to you." Yet after several more days, nothing has arrived and now he isn't responding.
I'm not sure how locals are treated, but clearly the people at this dealership figure that screwing out of towners is okay. They probably believe it was a fluke we came 2.5 hours to buy a car from them and are unlikely to be repeat customers. But, maybe this is how they treat everyone.
My advice, don't trust the folks at Gary Gruner Chevrolet GMC Buick. Take your business elsewhere.