Decent, helpful, patient, friendly people - AllthewayfromMaine
I took a long, careful time searching out the right car for me and found it at MINI of Allentown, about 350 miles away. This led to some longshot phone calls with Jolene Tang, who through it all remained helpful and professional. Through her, I was able to arrive at a lease agreement quickly and equitably. I made the trip to Allentown to pick up the car and was consistently treated with courtesy and good humor by everyone I dealt with. There were no unpleasant surprises last-minute pressures. Driving that MINI home was as happy a trip as you'd imagine. Dealing at MINI of Allentown was a fine experience with good people. That said, I want to single Jolene Tang out for particular praise and thanks. She was kind and generous with me from the first phone call to the most recent--to check in with me after I was home. I'm glad for the chance to recommend Jolene and this dealership.
Top Reviewed Specialists At This Dealership
Great service and timely communication. - Sebastian
Peter was very knowledgeable and helpful. He was fair and willing to compromise on pricing and extras. I greatly appreciated the lending of a bow to make the surprise to my wife Tanya.
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Quick and easy - Swimmy4104
I purchased a new Mini. Sales team was very helpful and didn’t waste my time trying to up sell me. Need four more words
Five stars is not enough! - Amy B
It was honestly a pleasure to buy a car from the wonderful people at MINI of Pittsburgh. (How many car dealerships can you say that about!?!?) First off Jason was so great to deal with - knowledgeable, personable and fun. There was no high pressure sales tactics - it truly felt like he enjoyed showing off the cars and he taught us so much during the test drive. He knew which car I would want just based on a few things I told him - and I really couldn't be happier with my purchase (Mini Cooper Countryman S All4). Chris, Sales Manager, was also very welcoming and made us comfortable during every step of the process. Bryan, Business Manager, made the paperwork easy and answered all of our questions thoroughly. We really feel like we made friends during the whole car-buying process. We live out of state, so it could have been an inconvenient process, but it was not. Thanks so much MINI of Pittsburgh for setting the bar SO HIGH. Now, get Bryan a new chair - he deserves it. :)
MINI of Allentown
MINI Service Advisor
New Car Sales Manager