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What an incredible experience ! I wish I could give 10 stars - mariahelenadunne
After driving my mom van for 13 years, it came the time to buy the car of my dreams, my Mini Cooper.
I spent 2 months searching in the internet and contacting dealers not only in NJ, where I live, but in other states nearby. Mini of Allentown was without a doubt the best customer experience I had.
Through carfax website I sent an email requesting information about a specific mini, within hours I received a very friendly phone call from Kelly Gerding, who went out of her way to take pictures and send them to me, since there were none in the internet. Then she put me in contact with Lauren Leabman who is the most knowledgeable and enthusiastic person about Mini that you can ever meet.
She made the whole experience of buying my mini so personal and beautiful. From placing a "welcome" sign with my name at the door of the store, to sitting with me in the car for a very long time and helping me setting up my favorite radio stations, to answering all my questions with an amazing smile. She loves what she does and you can feel that in every second you interact with her.
Mini of Allentown is really lucky to have her in their sales team.
Top Reviewed Specialists At This Dealership
Motoring Genius/Finance Support
Helpful - Kirschner
A week after I bought this car, the battery died. Without hesitation they quickly went above and beyond to help me get it fixed. Best company ever
British Motoring Advisor
New Mini Cooper! - Janet811
Mini Cooper mainline and sales representative Darius couldn't have been more helpful and professional. They made the process enjoyable and I left with a great new car.
P.S. Enjoy the cookies.
Five stars is not enough! - Amy B
It was honestly a pleasure to buy a car from the wonderful people at MINI of Pittsburgh. (How many car dealerships can you say that about!?!?) First off Jason was so great to deal with - knowledgeable, personable and fun. There was no high pressure sales tactics - it truly felt like he enjoyed showing off the cars and he taught us so much during the test drive. He knew which car I would want just based on a few things I told him - and I really couldn't be happier with my purchase (Mini Cooper Countryman S All4). Chris, Sales Manager, was also very welcoming and made us comfortable during every step of the process. Bryan, Business Manager, made the paperwork easy and answered all of our questions thoroughly. We really feel like we made friends during the whole car-buying process. We live out of state, so it could have been an inconvenient process, but it was not. Thanks so much MINI of Pittsburgh for setting the bar SO HIGH. Now, get Bryan a new chair - he deserves it. :)
MINI of Allentown
MINI Service Advisor