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The service was outstanding, from the drop off of my... - geesadiamondgirl
The service was outstanding, from the drop off of my rental up to the pick up. Tasca did an excellent job with my repairs and with their employee personnel.
Top Reviewed Service Specialists At This Dealership
Senior Service Advisor
John is the best service advisor, always does the best he... - vandiner
John is the best service advisor, always does the best he can for you. Very knowledgeable and friendly. I wish I had him as service advisor years ago.
Customer Relations Manager
I brought my vehicle in for Flood Ford due to an issue I... - kh.katyharris
I brought my vehicle in for Flood Ford due to an issue I was having. My vehicle was diagnosed, root cause found, and part ordered. Upon leaving the dealership that day, my check engine light was on and remote start was not working. Informing Flood Ford of this, they committed to correcting at the same time as my vehicle's original purpose is serviced. Fast forward 2 months, my vehicle's part arrived and my vehicle ready for service. I reminded Flood Ford about my check engine light and remote start needing correction. Flood Ford called me later that day and said they can only fix my check engine light and remote start after $126.50 diagnosis fee. I dreadfully agreed. The diagnosis (and invoice states), "found no actually circiut fault" yet I was not refunded. Upon picking up my vehicle following service, my check engine light was off but my remote start still didn't work. I didn't leave the lot yet and brought it to the service departments attention. Flood Ford wanted to charge me $126.50 again for a diagnosis. I declined and filed a claim with the Better Business Bureau.
I regret that my experience witb Flood Ford has been unprofessional and untrustworthy.
I took my Toyota to Fox because I was getting poor gas... - rameses4444
I took my Toyota to Fox because I was getting poor gas mileage. They did a "diagnostic" and happily took my $49 but told me I'd have to leave the car overnight so they could do a more detailed diagnostic.
Fool me once, shame on you. Fool me twice, shame on me.
Needless to say I did not leave the car, nor shall I ever return.
While I was there I noticed a tremendous number of employees with seemingly nothing to do. There was one who's title must have been "part go getter," another "money taker," and a whole gaggle of "stand arounders." This dealership has A LOT OF OVERHEAD AND THAT MONEY'S GOT TO COME FROM SOMEONE, and it's NOT going to come from me.
In Rhode Island
Tasca Automotive Group