633 South Carolina CODA Service Centers

Great customer service, the service was completed in a - Lt Dan

Great customer service, the service was completed in a timely manner. The staff was friendly and professional.

Great service and employees, just expensive, as all - Chick

Great service and employees, just expensive, as all dealership service. I definitely recommend. Service manager is always helpful.

Always great service and informative employees! - JenM

Always great service and informative employees! Never had a bad experience. Nice big waiting area.

They were great again as usual! - Wayne.kasal

They were great again as usual! Always do exactly what they are supposed to do!

James is professional, knows the needs to keep my car in - nelligan47

James is professional, knows the needs to keep my car in great condition. All are prompt and helpful.

In the last 30 years I have never been able to buy a car - Leww

In the last 30 years I have never been able to buy a car from y’all. I rode to Charleston SC by and saved 10.000$. Yes Ten Thousand dollars.my credit score has always been over 800, but still y’all have been so unreasonable I had to go elsewhere. In the last 25 years , my son and I have purchased over 450.000$ in General Motors car, trucks and never a dollar was spent at Burns because of whatever the problem was. My last purchase was when I went to Charleston, 160 miles away, when I could have just rode up the the road 18 miles away and bought from burns, but no couldn’t make it happen like so many times before. Last time I was on your lot I was offered 30.000$ for my spotless 2015 4x4 Silverado which was a great deal, but I just could. Not see spending what new trucks cost now.I’ve tried.

Did not complete job but signed it off on the work sheet, - rjuskowich

Did not complete job but signed it off on the work sheet, please quit bothering me if you cared you would have tried to make contact with me personally. It’s to late now

Great people. - FRANCO793.FF

Great people. No pressure and if you buy a car, you will be in and out quick. They value time. Awesome dealership.

It was Amazing service. - jcqbrdnx

It was Amazing service. Michael was most helpful and i was very satisfied with my service.

I’ve been a customer here for a while. - pate c

I’ve been a customer here for a while. Always treated with respect and courtesy no matter who I encounter. Several weeks ago an honest accident was caused by service to my vehicle. Immediately I was assured the JHT would get it absolutely right. Through the several week process that was absolutely the case. Fil the store manager, Tom the salesman, Mr Hartgraves the service manager and many other professionals in various departments that I can’t remember names of all pitched in and made the situation more than right! I’m thankful for this dealership and forever a customer. Pate C.

Tidy dealership with great customer service. - MelanieL

Tidy dealership with great customer service. They take care and treat my higher milage car like it was new. Maintenance easy with these guys!

Experienced a serious mechanical failure while visiting - stevenmartinson6

Experienced a serious mechanical failure while visiting in Hilton Head, 700 miles from home. Service representative Denett and manger Rebeka where a tremendous help. After considering all my options, I decided to close out my lease early and get into a 2024. Sales Consultant Marifel found me the perfect replacement, General Manager Greg set me up with some really nice numbers and Finance Manager Chris got all the paper work done right and quick. As Greg said during the process, buying a car shouldn't be a hard and with OC Welch Lincoln , it wasn't. Appreciated!!

So very helpful, polite and courteous. - Della Slaughter

So very helpful, polite and courteous. Broke down while traveling. Took great care of us!

We would buy again from Kia Country. - goforit5260

We would buy again from Kia Country. The Sportage has satisfied my wife the primary driver. Next purchase maybe an up grade. The Service Department is on spot friendly and helpful.

They always do a great job. - Bob C

They always do a great job. My advisor Hector is great. Highly recommend Stateline CDJR.

Prompt scheduling and great service. - Ta

Prompt scheduling and great service. I have been there several times and have always been pleased

Extremely efficient dealership. - heatherjohnson

Extremely efficient dealership. Christian Egizio was so helpful and thorough in finance. Keith Egizio was helpful, polite and knowledgeable when I took my car in for oil change.

Had to get car serviced and a break job. - WAF

Had to get car serviced and a break job. They did a great job as always.

The service department made my life so much easier. - Lesa

The service department made my life so much easier. They picked up my Defender at my place of business and returned it clean and exactly when it was scheduled. Cody stayed in touch with me throughout the day, giving me updates. I also had a SOS indicator that was addressed without me having to ask.

Love the service department. - Larrypowell6511

Love the service department. They are so helpful with anything I need. You can't go wrong.

van was in there for months and parts where not replaced - dave

van was in there for months and parts where not replaced correctly wires just hanging

It took over three hours to install a headlight. - jimrhare

It took over three hours to install a headlight. Service personnel are very nice, but 3 hours is a crazy. Long time for that service

While searching for a part online, I came across Midlands - Rybak

While searching for a part online, I came across Midlands Toyota. They had the part in stock at a very competitive price and a reasonable shipping cost. I placed the order, but a few hours later, I received a call from Martin in their parts department stating there was an issue with the shipping estimate. Martin was highly professional and courteous, explaining that the system that generated the estimate miscalculated the shipping and that the actual cost was significantly higher. I work in internet-based technologies and know quite a bit about e-commerce, while working on cars is a hobby, so I understood Martin's explanation. What I truly admired was that although not his or Midlands's fault, he owned the error. Made the adjustments needed and shipped out the part at a cost we both agreed on.

Service is great! - BRITTB

Service is great! Love the people there! I drive an hour for service because the one 4 miles from me sucks!

The solenoid closer which locks down the lift gate on my - mmoore29728

The solenoid closer which locks down the lift gate on my 2014 Durango was not working. It had already been replaced by another repair shop. Since they had inspected it and it would work off the vehicle, they referred me to the dealer. This dealer confirmed it was still defective and game me the choice of returning it or giving them the chance to repair it. Nick was patient and explained the situation. I appreciated him being forthcoming with my options

William Beaver was very professional, answered all my - jmc12854

William Beaver was very professional, answered all my questions, kept me informed of the progress on my car repair.

Great service. - Lingit

Great service. Texted me a phone number to use so that we could communicate back and forth without playing phone tag. Even had another service mngr take over the text when my guy was off for the day. Only dealership I've had communicate this way. Outstanding.

The work was done quickly and well. - Car

The work was done quickly and well. The people were professional and polite. All in all a really good experience

It's okay. - thill2978

It's okay. Pretty far drivebjustvforboil change but I like the attention to detail given

Brittany was knowledgeable and helpful the whole process - Poundcake58

Brittany was knowledgeable and helpful the whole process was great. The staff member that finalized the sale(sorry can’t remember his name) he was great also