Yes i agree service manager is a "BULLY" - Life Long GM Owner
Ran across Craig Engelland last night while at the grocery store and it again reminded me of how poorly we were treated by him. We had service for a faulty fuel gauge. After installing what we know now to be a new Faulty fuel sender. Craig refused to have it replaced with another new one. We installed another new sender and it has worked now for 1-1/2 years trouble free. If things go smooth for you in service I am so glad for you, because if they don't watch out. Since this happened I have still had some service work done and bought a new Denali 2500HD. Everyone else who has helped me in service, and sales has been great. I hope to continue to support this local GM dealership.
Top Reviewed Specialists At This Dealership
GM Product Specialist
Very nice people - MylaB
We had originally seen a pickup over at the dealer right in Dell Rapids, but they were complete xxxxxxx, so we decided to see Billion Auto right outside of town. They were very nice to deal with and found us the right pickup. Highly recommend them!
Bought a GMC DENALI DIESEL - Lilyallen16
Worked with bob and he was real professional, knowledgable And low pressure. I got a great deal and love the truck. Drive from Sioux Falls to yankton and saved $ from what billion quoted me
Amy Larson at Beck Motors - smallzchevy
I was up on my lease for my Traverse and was struggling to find a salesperson who actually cared about what I truly wanted in a vehicle and how I could afford my dream vehicle. Amy Larson worked extremely hard and even stayed passed closing hours in order to help me find my dream vehicle. I left with a 2017 Chevy Silverado which outshot my expectations by a lot! Thanks again Amy!!
Grant is amazing and looks out for me every time I come in. - MsDeeB
Grant sold me my Spark and I love that little car. It is dependable. Grant is always there helping me with my concerns. Thank you
Great Staff - Asaugstad
I just recently purchased a second vehicle from Billion Southtown. I returned because I had an awesome experience the first time and the second time was no different. The staff is all very friendly and treat you like they have known you forever.
Equinox - EDDIE
We've been going to Rapid Chevrolet for over 40 years, and are still satisfied customers. Service and employees we have dealt with continues to be friendly, knowledgeable and professional, and always helpful.
2nd chance was a bad idea. - candi00dennis
After my last visit, which I was reimbursed for the owner himself asked we give them another chance, unfortunately I did. My vehicle threw an emissions code and thought for sure they couldn't screw me over again. I was wrong. After sitting and waiting for 3 and a half hours I decided to see what was taking so long to diagnose. (I stated upon making appointment no work if warranty wouldn't cover it) co.e to find out the change 6 spark plugs and wires without my ok. Then they decide to keep it over night and I had to ask for a courtesy car which didn't have but an eight a tank of gas in it. I receive a phone call the next day from mike stating warranty wasn't covering it. I had already done my homework and with both my warranties I was told it was covered. I waited for my husband to return the courtesy car and pick up mine. After paying $500 he was able to leave with my vehicle and the receipt I needed in hand. Thank goodness for Stephanie a gm customer care rep and curt patton of plaza gmc in Omaha, I was later told Mike the service manager never even tryed to get warranty to cover it. Then Joel Beadle the owner suggested we not do business there anymore. I cant wait to throw it in his face that I was right and his business is shady. Also that I was looking for a dealer to take contract for vehicles with the wind turbine site for GE. Won't be him and to think I need 12 new work vehicles. So take my advice or don't beadles is a place you don't want to do business.
I found my used Honda Accord at Billion Auto. I had... - MQuinns
I found my used Honda Accord at Billion Auto. I had looked around Sioux Falls and over in Luverne. I am happy with the one I found at Billion. My salesguy was helpful and nice. Usually I don't want to talk to anyone until I find what I want but he was in the lot when I was looking so I started talking to him. He answered my questions and I bought my car about a week later.
We were promised a New Chevy Truck from a Sioux Falls... - bigjohnsd
We were promised a New Chevy Truck from a Sioux Falls dealer, when we drove all the way to the dealership they had changed the deal, on the way home we stopped at Dell Rapids Chevy and delt with "Mac" he not only honored there price, but he treated us with the utmost respect, adn we never felt pressured at all. He made us feel comfortible and is a saleman that I will recommend to anyone who asks. Great dealership, and a great person who works for them.
Great to work with - Erika
James is a great guy to work this. Positive attitude and wonderful customer service skills. Seems to always have a smile on his face. If ever there is a way to make a situation go smoothly he will find it. :) through and through I would recommend anyone that is looking for a car to go to him. Happy car shopping. :)
Excellent service. - Julee
I just bought a demo 2015 Silverado pickup and my salesman was Zach who was most helpful. In fact, he took the time to go over every feature of my new vehicle which no other salesman has done before! Everyone was very friendly and helpful and went the extra mile to get me into this pickup.