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Drove to Memphis from Nashville to look at their... - sshepherd363
Drove to Memphis from Nashville to look at their inventory. Left with a brand new M340i. Got exactly what i wanted on the trade. Thanks to Vera and Tom Adair. Go see them.....you won't be disappointed.
Wes Miller to the rescue! We are a family traveling from... - rndzeta
Wes Miller to the rescue! We are a family traveling from Knoxville to Birmingham when our service light came on. Wes gave us quick and efficient service. The Williams family thanks you!
Great people to deal with. Everybody said hello. They... - WGossett
Great people to deal with. Everybody said hello. They were most courteous. Dealt with Emma Shelton. She made things a breeze from initial contact via web through sales process. Finance guy Kyle also very easy to deal with. This was a very positive experience with no hassle.
Easy to work with. They were upfront with pricing giving... - drp2675
Easy to work with. They were upfront with pricing giving their best price at the start. At closing the deal there was no pushing for dealer options and extras
Initially purchased a 98 ML320 w/starmark warranty. Had... - Skeeman
Initially purchased a 98 ML320 w/starmark warranty. Had the vehicle inspected in Va for state inspection sticker (I live in VA). Va inspection site told me that my brakes were about shot, better have them replaced soon. Starmark inspection should have caught this and replaced before i took delivery of the vehicle. When I confronted the dealer about this they tried to stall and delay hoping i would just go away and forget it ...bring it back later and PAY to have the brake pads replaced. They finally got tired of my persistant complaining and they scheduled me in to have them replaced. All of this could have been avoided had they replaced them before i took delivery of the vehicle in the first place. Should have made it right when i complained and brought this fact to their attention. They have been difficult to deal with on issues like a loaner car, and scheduling my vehicles for service. Recently started asking if i wanted them to wash and vac my car for me....survey must be coming in the mail soon!