36 Utah Jeep Service Centers

MK was very helpful and had great communication with me - hallshimai

MK was very helpful and had great communication with me letting me know the status of my vehicle.

Easy to get a service appointment. - awells

Easy to get a service appointment. Helpful staff, clean waiting room, I will plan to bring more vehicles here for service.

Jerry Seiner maintenance folks are very knowledgeable and - travelingtim

Jerry Seiner maintenance folks are very knowledgeable and friendly. They do a fantastic job on regular scheduled maintenance as well as any other tasks your vehicle may require. They are still the best price for diesel oil changes.

Great service personnel. - Ben

Great service personnel. Good communication. Loved the car wash as part of the service. Appreciate the effort to work warranty issues.

The tech was able to take care of my concern quickly and - copswimmer

The tech was able to take care of my concern quickly and offer further assistance if the need rose.

Follow up on review I posted on Monday April 30 - norm.swallow

Follow up on review I posted on Monday April 30 concerning service for replacement of Battery. I was concerned for the charge of the service department charging me $185.00 for a diagnostic test for a simple test that should have been done to determine if the battery was good. I am updating the review and very pleased with the service department manager calling me back and telling me they had made a mistake and was refunding the $185.00 dollars. That demonstrates to me integrity and honesty in the service department. Thank you

Service was excellent. - Don

Service was excellent. Lucas took good care of me. Lucas was knowledgeable and efficient. It only took 15 minutes for them to take my car, put it on the lift and Kirk the mechanic sent a video of the problem. I was impressed!

I had a service appointment for an oil change I - Jeri.hardy

I had a service appointment for an oil change I arrived a little early got checked in I went to wait for the 1 hour approximate time Others than came in after me got their service appointments done and left. Long story short I was there for 2 1/2 hours. I have gone here for years and am rethinking my options of returning. I left very frustrated and I also my plan to a service plan renewal was canceled by me before I left.

While we had a great experience with the purchase of our - nnoack1438

While we had a great experience with the purchase of our vehicle, the service department was as bad an experience as it could be. They have had our truck for two weeks and no work has been completed. Getting updates is excruciating. Dirk, our service advisor has been absolutely terrible. We call, text, and even visit in person, but until we spoke to the service manager, Nate, we never received information from Dirk. Dirk also tries to lie and make excuses saying he was waiting on an answer from us when not only did both of us have several conversations regarding the repairs in question, but we also have them in writing to indicate when they occurred. When we came to the dealership in person after the lack of response, Dirk saw my husband in the lobby and sent a text message response to try to cover for his lack of communication. He then approached my husband and just said "have you not gotten my text messages?" before he even greeted him or asked why he was at the dealership. Dirk has absolutely no customer service skills and will not take care of your needs. As a result of their lack of accountability and poor customer service, we have incurred hundreds of dollars in additional charges for a rental car. Buy a car here, but take it ANYWHERE else to be serviced. They are extremely unprofessional and will absolutely treat you like garbage.

Great customer service. - rdernick

Great customer service. they went above and beyond what was expected. Was able to get in quickly and the job was done ahead of schedule. They also provided an Uber at no charge to pick me up and take me to the dealer after service was done.

I have had great experiences with the Service and Sales - GMH

I have had great experiences with the Service and Sales Departments. Jamie in the Service Department is unfailingly helpful, knowledgeable and nice. I am very pleased.

Take time to care - Russ Hansen

I recently bought a Honda Accord from Forrest Motors. They are great guys low pressure you can tell they really care about what they do. My whole time working with them I felt like they really cared about my situation and where very personable. I WILL BE buying from them again.

World class service department. They saved me hundreds of... - lee.m.hernandez

World class service department. They saved me hundreds of dollars. I will continue to use them for all my car needs. Amazing amazing amazing amazing

I would like to thank the service department at Heritage... - Jack

I would like to thank the service department at Heritage Ford in Vernal Utah, stopped by there dealership this morning. Had a plastic air scoop off my 2019 Ford Explorer re installed. With in 5 minutes they got the job done. I am from out of town, Thank you again for helping me out. Jack Rasmussen.

We have been here now a few times. One of those times I... - Wasaramfan

We have been here now a few times. One of those times I had asked the man behind the counter about the specs on my truck because I was thinking about getting a camper. Well he told me to Google it and he said that my 2019 RAM 3500 long bed could only hold 2000 pounds. He was so wrong and rude. Oh yes and we spent over 1000 dollars that day and were planning to return to get tires another 1236 dollars. Well we scheduled the appointment and were told an hour and half. Which we were ok with because we would still have time to get to our next appointment. Lol sarcasticly!! They took 2 and half hours and every time anyone there spoke to us it was a lie. Then I complained and was told I would get a discount. Lol sarcasticly!! No he said I got one but it was exactly the same amount he gave me when I set up the appointment. Another lie.. Oh yes and who ever was behind the parts counter sure had a dirty word or two to say after each call he got off of. We can even talk about the sales staff screaming across the lobby. Yes we have spent almost 6 hours there. I wish Karl would check out his name sake.

Truck Repair - utah guy

I had to take my truck into the repair shop 5 times (including original review) to get repairs completed correctly. It was commendable that each time I took it back for a "re-due" I was assured they would "make it right" and eventually they did. As a customer I would have second thoughts about taking my truck back or suggesting that a friend us the service and go through the same things I did. (paint runs, missing rubber seals, sticking door, poor scheduling and having to pick it up unrepaired and bring it back...) Gary