5 Virginia Lexus Dealers

The service was ok ! - Nahfisjerico6mn

The service was ok ! Until I had to have a back and forth confrontation with sam about the inside cleaning of the van. I felt disrespected by his tone . As I was relating my concerns he asked if I wanted my money back. I told him this is not a way to handle things . Just clean the vehicle as it supposed to be cleaned. Then I gotten every excuse about why they wouldn’t put gas in the tank. After expressing my frustration and standing my ground. Everything was done correctly I also got gas. As a woman I felt like I was being taken for granted.

Outstanding customer service, starting with the sales - navyrn14

Outstanding customer service, starting with the sales person, Edward, the finance manager Harris to the technician Alex. Thanks to Edward and Harris for getting an almost impossible deal done. Special thanks to Alex, who patiently taught me everything I needed to know about my first electric vehicle.

Pleasant surroundings, snacks and drinks available, low - susan23112

Pleasant surroundings, snacks and drinks available, low pressure salespeople, wonderful tech car advise, kind employees, positive attitudes from staff.

I had an amazing experience with Pohanka Lexus! - Makaylaalexissss

I had an amazing experience with Pohanka Lexus! I purchased a 2022 Tesla Model S Plaid and traveled all the way from North Carolina for the deal—and it was absolutely worth it. Farshad was incredible to work with from start to finish. He made the entire process seamless, stress-free, and efficient, even with it being an out-of-state purchase. Everything was handled smoothly, and I never felt pressured at any point. If you’re considering buying a vehicle, especially from out of state, I highly recommend working with Farshad and the team here. Top-notch service all around!