1,345 Virginia SRT Service Centers

Jimi was awesome, he was honest & open. He explained... - Simon

Jimi was awesome, he was honest & open. He explained things well and listen to understand exactly what you want and break down the pricing to your understanding

21 August I was having a problem with my car stalling - Outoftowner

21 August I was having a problem with my car stalling out. As an out of towner, I thought it best to find a Chevy dealer. Battlefield was the nearest. I was pleasantly greeted by Ashleigh (service advisor). Because I didn't have an appt, Ashleigh explained that it might be a quite a few hours before a tech would be available to diagnose the problem but she would do what she could to get me on my way. Less than 2 hours later the problem was found and an adjustment was made. Over 300 miles later and my car is running perfect. My wife and I were very appreciative of the effort she made to get our car serviced. Ashleigh is a credit to the the dealership AND the service dept.

The service department is definitely customer first - Michael

The service department is definitely customer first focused. Our Ford vehicles have certainly had their share of complications. However, the team at Battlefield Ford does everything within the means to make the customer first. If I were to nitpick, I'd share better follow-up contact (email or phone) would be more helpful. We're actually considering getting a new vehicle at this dealership soon (if the numbers work out).

Emily is such a professional and personable young lady!... - Amundy67

Emily is such a professional and personable young lady! She was very thorough with the financial process during the purchase of my new vehicle. I was very impressed.

Purchased my 2022 Passport at Bill Page in late October - Lwirtz

Purchased my 2022 Passport at Bill Page in late October 2022. In early October 2023 I drove through white paint; couldn’t avoid it, freshly spilled all over the road. My tires, wheel wells, rear bumper, molding, left side and rear of car had splatters all over them. Husband tried power washing, which took some of it off, but it was still awful. We went to Bill Page service center to see what they could do. I was assured they would make it pristine again, and they did. The car looks brand new, and the fee for the work was so much lower than I’d been expecting. I’m delighted!

I had my 40k service on my 21 Rav4 done yesterday. - Mackdaggy

I had my 40k service on my 21 Rav4 done yesterday. I've been impressed with the professional service I've received from Bill Page since I started coming here 2 years ago.

Service representatives were efficient knowledgeable and - stvnmcgarry

Service representatives were efficient knowledgeable and friendly. Service provided was explained well and top notch.

Always willing to help in order to meet your - elween34

Always willing to help in order to meet your expectations. Great dealership with outstanding people

Gary in the service department always goes above and - Brian

Gary in the service department always goes above and beyond to make the customer happy!

Erin and LeShaun were both very friendly, helpful and - bogaloogabug777

Erin and LeShaun were both very friendly, helpful and professional. The receptionist was also very friendly and helpful! Look forward to the future! Came in to have service on my 2019 Ford Ranger and after the service, I ended up trading it in for a new 2024 Ford Ranger!

Asli very friendly, very good sales associate, very - Emelyn

Asli very friendly, very good sales associate, very helpful and fast to process to get your car done! Asli explained and she make sure you I understand the process! Like her so much and looking forward to business again with her in the future

Outstanding Service — Best Toyota Experience in 25+ - er42architect

Outstanding Service — Best Toyota Experience in 25+ Years! I recently brought my 2002 Toyota Highlander to Casey Toyota in Williamsburg, VA, and I can say without hesitation that this was the best service experience I’ve had in over 25 years of owning and maintaining Toyota vehicles across the country. From the moment I arrived, Service Advisor Michael Rosa demonstrated outstanding professionalism, transparency, and care. He took the time to walk through the diagnostics, kept me fully informed during the process, and coordinated with the technician to ensure every concern was addressed — including one that had gone unresolved for years. The work performed included valve cover gasket replacement, spark plugs, cylinder gaskets, ignition coil, air surge gaskets, and more. The technician did an excellent job — the engine now runs smoother than it has in a long time, and even a persistent VSC light issue (introduced by a different dealer and never resolved elsewhere) was completely resolved as a result of their thorough and knowledgeable repair work. Having owned and serviced Toyotas in NYC, Ithaca, San Antonio, Dallas, Albany GA, Augusta GA, Virginia Beach, Newport News, and Boston MA, I’ve worked with many Toyota service departments over the years. None have matched the diligence, professionalism, and conduct of the team at Casey Toyota, and particularly Michael Rosa and the technician who worked on my Highlander. I left with full confidence in the quality of the repair, and tremendous appreciation for the honest and skilled service I received. If you're in the region and want your Toyota handled right, Casey Toyota is the place to go. Highly recommended!