Top Reviewed Specialists At This Dealership
Best purchase ever - bfame
I have bought two cars from Bill Cole and have been satisfied with both and when I do my service there I’m happy with the way I’m treated there too. Tonya was my salesman both times, she does all she can to make sure we are taken care of. I have told several family and friends to go there and they too have bought cars from her. She is so nice and funny and never had a bad experience at that dealership
Service - Jeanette Barker
Great customer services, Pete, my service manager is prompt, honest and explains any issues I may have.
My mechanic is the best. I have went to Mosses for 15 years. Those guys are great!
Great Service - JessiC
Great staff, great service. Everyone was willing to help us and were very friendly. I would highly Nissan service to a friend who needs anything fixed on their car.
Wanted to buy the car - Hope the owner knows
Went in tonight to talk about buying a new vehicle with a great sales guy. Finance manger was a complete jerk. Once we agreed on a price, he said that I was acting very suspect that they were cheating me. I stated that the price changed 3 times and that may be why. I told him he didn’t need to act so gruff towards customers and he said “no your gruff”. I said sir, I can go get this vehicle at another lot. He said yes you sure can. I then stood up to leave and said that I was the customer and he shouldn’t speak this way to me. He said so am I. ??
As I walked out I stated it was unbelievable and he shouted from his office “yeah you are unbelievable “. I stopped and told the sales man (who is in shock) I would contact Mr. Wharton. The finance manager yells again “go ahead I know him too”.
I am absolutely appalled at this experience.
Good luck Wharton in your future business. Nice job Tim Flinn (salesman).
Service Dept, to a total Rip off ! - GOODGUY50
This place will never get another penny from me... I guess they feel that the 58.00 service charge for nothing is worth losing a good customer. Beware of the service Dept. I would drive a hundred miles to avoid this place.... Hopefully the place will fold soon....
On our return from Louisville Kentucky to eastern... - JFriesner
On our return from Louisville Kentucky to eastern Pennsylvania, we had the misfortune to have engine trouble near Charleston West Virginia on Memorial Day. I researched several Nissan dealerships in the area and found Love Nissan to be closest to where we stopped for the day. I took the car to them first thing the next day, with no prior appointment. Staff was friendly and courteous and showed me to the waiting area. Within half an hour the service staff came and gave me the bad/good news. Bad news, it was the transmission. Good news, it was covered under the Nissan CVT extended warranty. Love Nissan had already arranged for a free rental car and they rental company was on its way to pick me up.
Communication from Love Nissan service was great. They received the transmission the next day (Wednesday) and kept me advised, and by the end of the day on Thursday it was installed and the car was available for pick up. I was not able to leave until late Friday for pick up on Saturday in the AM. Service is not open on Saturday, but they made arrangements for me to pick up the vehicle from the sales staff, who were also very helpful. No extra costs occurred, just a job well done.
We are very grateful to Ms. Wiley and the staff of Love Nissan for taking care of this issue as professionally and fast as they did, and would not hesitate to recommend them to others who need assistance far from home or locally.