10 West Virginia Subaru Dealers
As a repeat customer it was great feeling like a family - dudleyrs58
As a repeat customer it was great feeling like a family member to them, Matt and Lou was great. I had a relaxing experience and everything was very clean and organized. I highly appreciate this dealership.
Service and explanation of what was done was awesome. - chasbo
Service and explanation of what was done was awesome. This was our 1st service at this dealership and my wife and I both felt that they treated us great plus answered all questions we had. So pleased and waiting room was so clean as well
Great service. - ehalstead336
Great service. Nice people to work with. Jenkins is the only company to work on my car. Always good service.
Friendly, not pushy, and fast. - Danward48
Friendly, not pushy, and fast. We drove it home the day after we tested it
I co-signed on car loan with my nephew on a 2018 Honda - Wbailey1964
I co-signed on car loan with my nephew on a 2018 Honda Civic in May 2023 at the lot on Stanford drive, but my nephew committed suicide in Nov 2023 leaving me with a car I did not need. I went back to Bill Cole auto mall and asked them how much they would give me to buy the car back. They had charged me $18000+ for the car 6 months earlier and it did have some minor damage to the rear fender and about 10K more miles on it but the blue book was 12-14K. They offered me $8500 for the same car they told me was worth $18000+ just 6 mos earlier. $10000 less and the only excuse they could give was ‘well it does have some damage we will have to fix’. So did you rip me off the first time Bill Cole or were you trying to rip me off the second time? Congratulations Bill Cole you have lived up to the stereotype of the sleazy used car salesmen. Shame on you!
Service - Hillbillysimms
They provided excellent service. Check all the fluids. I love that they wash my car and vacuum the front. They also provide popcorn while you wait.
Jill went out of her way to help us with our needs. I was... - ski8379
Jill went out of her way to help us with our needs. I was looking for a vehicle that my mom could get in and out of comfortably. She tried multiple vehicles and we eventually left to explore other options. We looked at Honda and nothing worked, then to Buick and Toyota. At this point we thought we’d never find something that met our needs. We went back and looked at the Legacy again with Jill and she showed sent us out in a test drive. The car drove beautifully and Jill made the buying process easy and painless. If you’re looking for a new vehicle, I would definitely stop by and ask for Jill. You’ll be happy that you did.
Un Ethical Dealership Buyers Be Aware! - Nanab
I took my car to get a block replace and they crack the side bumper and refused to replace it. Another incident I was trying to buy a car and I told my sale rep, I wanted to buy this certain car and he can get the paperwork started. He did not take the time to proceed with my request and the car was sold right from under me. This dealership has a ethical issues and can’t be trusted. I will never buy a car from them every again.