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The best - Baker2
Everyone was friendly,helped us find a new vehicle suitable for our needs.Firsts time there . All the sales associates were not pushy but very kind and knowledgeable. Beautiful clean dealership..
Top Reviewed Specialists At This Dealership
General Sales Manager
Advantage Toyota - TundraGuy
Van, our salesman, was great. There was no pressure at all. He answered all of my questions and showed me various models of Toyota Tundras. I would definitely recommend him to my friends and family members.
Best Car Buying Experience Ever - Cdawn
This was by far my best car buying experience yet. We couldn't have asked for a better person to work with than Will Mccormick. He made it an enjoyable experience and the whole staff was super friendly and up front. I plan to buy from Ball Toyota from now on.
Toyota strong - Lin
Fast & convenient service, hospitality and kindness shown to us while we were there. Luxury of the area we waited in. Thank you for helping us keep our truck going strong.
See below - Carguy
2.89 for a gasket that comes with the oil filter. Not alot of creditablity there folks. It would have looked better if you just included it in the filter price. Not good. Thisdrags the whole expearance down.
Slow service For an oil change. - Wizer
I normally don’t go to this dealer because my past experiences with them.For a simple oil change has been two hours plus times. On my last particular trip. I was dreading going there but my vehicle had a recall. I saw made my appointment to weeks in advance hoping to avoid a long wait time. When I got there they were glad to take my car. After an hour and 45 minutes I went and asked the service woman how much longer for my car and she said not too much longer and she added that the service recall which was a software update was taken really long which I don’t know if she knows they tell you exactly how long the service recall update takes when they send you the recall letter to your home but never mind that I wasn’t saying anything about her service I was pointing out that every time I’ve come to this dealer they always have a long wait times for oil changes. My car was there for an oil change and the Service recall. I was saying nothing about her service but the service department. She took it real personal went around the corner where I could see her through this glass door saying I don’t need this BS this car hasn’t been here this long really angry I could see her. I proceeded to find a general manager and expressed my concern about the customer service I received and also that I would never buy a car there because their service times are too long. He listened all my concerns. I went on my way hoping to never go back there.
Purchase of Tacoma - Toyota buyer
Tony Campbell was an excellent salesman. He made purchasing the Tacoma a very easy process. He went above and beyond. The grandson was very surprised.
Moses Toyota gives great service:) - KBowman1980!
I visited Moses Toyota last week and purchased a new BMW SUV. I recieved great service. My salesperson was understanding to my families needs and was very personable. I recieved a great price for my trade in & a good deal on my new vehicle. I recommend Moses dealership.
Broke down in two days - CMoore
I purchased a car through their Bridgeport location, and was originally impressed with the professionalism and friendliness of the staff. They were willing to negotiate price and even stayed late to complete the paperwork.
HOWEVER, the 2016 car I bought started having issues the first day I drove it, and wouldn't even start within a few days. After getting stranded and several failed attempts to get it serviced (they had trouble accessing the warranty they sold me), I was told the problem was likely a recalled part. I specifically asked the salesman about this recall and he said it had been taken care of, so quite concerning that they either 1) lied or 2) don't have up-to-date info on their own cars.
After some forceful phone conversations, I got a free oil change to "compensate" me for the hassle. The service center at their White Hall location was easy to work with, but it took a week to get the car back and it was dirty with an empty gas tank. No one from Dan Cava’s customer service followed up with me, otherwise I would have been willing to negotiate for not giving them bad reviews.
Another fantastic experience - 12345678jerry
Recently leased a toyota Highlander and from top to bottom jim robinson toyota went above and beyond for myself and family needs. Darnell and Vinny were so thoughtful of what we wanted in an SUV and monthly payments and just made it all work. We were never hasseled to buy, and tpok time to explain all features and toyota service care. Heck even bought my kid a candy bar while we waited to sign papers.
Very good at not telling the truth - Cil
Car had been wrecked, not reported on Carfax. They knew it was in an accident,made repairs badly. Would not admit to it. Ask to just return my car back. Lied again said it went to wholesaler. Not true. Found on their other lot in Williamson,Wv. Don't deal with these guys.
Has not been good - steve123
2009 Tahoe never fixed problem with airbag wanted to charge me 350 light was on 3 days after I bought it!! once you pay for it they don't know you
Worst buying experience I've ever had... - Unsatisfied
Don't trust a word that comes outta their mouth!
This is not a good place to buy a vehicle
We wish we woulda went to another dealer