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It was the usual with Ryan Morris - danup
I have known Ryan for almost 11 years and have bought 4 vehicles from him. 3of them are Toyota,
the 4th is a Hyundai Kona- Limited. So far the Hyundai is as good as the Toyotas, and with the 1.6 L turbo accelerates like a sports car. It's just what I wanted.
Slow service For an oil change. - Wizer
I normally don’t go to this dealer because my past experiences with them.For a simple oil change has been two hours plus times. On my last particular trip. I was dreading going there but my vehicle had a recall. I saw made my appointment to weeks in advance hoping to avoid a long wait time. When I got there they were glad to take my car. After an hour and 45 minutes I went and asked the service woman how much longer for my car and she said not too much longer and she added that the service recall which was a software update was taken really long which I don’t know if she knows they tell you exactly how long the service recall update takes when they send you the recall letter to your home but never mind that I wasn’t saying anything about her service I was pointing out that every time I’ve come to this dealer they always have a long wait times for oil changes. My car was there for an oil change and the Service recall. I was saying nothing about her service but the service department. She took it real personal went around the corner where I could see her through this glass door saying I don’t need this BS this car hasn’t been here this long really angry I could see her. I proceeded to find a general manager and expressed my concern about the customer service I received and also that I would never buy a car there because their service times are too long. He listened all my concerns. I went on my way hoping to never go back there.
Great service - Mike
I recently purchased a RAV4 from BALL Toyota. I had a great experience overall. The sales person was knowledgeable and helpful but not pushy. The S ales manager was courteous, and I felt I got a very fair trade in value for my car. The service department was very helpful and courteous when I had some questions. would recommend to a friend.
Toyota strong - Lin
Fast & convenient service, hospitality and kindness shown to us while we were there. Luxury of the area we waited in. Thank you for helping us keep our truck going strong.
See below - Carguy
2.89 for a gasket that comes with the oil filter. Not alot of creditablity there folks. It would have looked better if you just included it in the filter price. Not good. Thisdrags the whole expearance down.
The best - Baker2
Everyone was friendly,helped us find a new vehicle suitable for our needs.Firsts time there . All the sales associates were not pushy but very kind and knowledgeable. Beautiful clean dealership..
Moses Toyota gives great service:) - KBowman1980!
I visited Moses Toyota last week and purchased a new BMW SUV. I recieved great service. My salesperson was understanding to my families needs and was very personable. I recieved a great price for my trade in & a good deal on my new vehicle. I recommend Moses dealership.
Great Service and Sales - Bunnyscooter
My spouse introduced me to this Toyota dealership over 35 years ago when it was under the old ownership. We have bought 4 Toyotas (all new) since then. Have had the best service and warranty work ever. The great thing about this dealer is that if they mess up, they pay. Years ago I had taken my Corolla in for regular maintenance. I never noticed that my inspection sticker had died. I got a ticket. On my trip to get the inspection done, they looked up when I had my last maintenance done. It was right at the time my inspection was due to run out. They deducted the cost of my ticket from my maintenance and inspection bill!! The sales staff is great. They always talk to us and make us feel at home. Even my dogs have been welcome there. Hairy, Max and now Miss Red are always greeted and petted. I have never had to have anything done to my Toyotas other than routine maintenance, warrenty work and normal wear & tear work. Love this dealership and my Toyotas!!
Advantage Toyota - TundraGuy
Van, our salesman, was great. There was no pressure at all. He answered all of my questions and showed me various models of Toyota Tundras. I would definitely recommend him to my friends and family members.
Another fantastic experience - 12345678jerry
Recently leased a toyota Highlander and from top to bottom jim robinson toyota went above and beyond for myself and family needs. Darnell and Vinny were so thoughtful of what we wanted in an SUV and monthly payments and just made it all work. We were never hasseled to buy, and tpok time to explain all features and toyota service care. Heck even bought my kid a candy bar while we waited to sign papers.
Very good at not telling the truth - Cil
Car had been wrecked, not reported on Carfax. They knew it was in an accident,made repairs badly. Would not admit to it. Ask to just return my car back. Lied again said it went to wholesaler. Not true. Found on their other lot in Williamson,Wv. Don't deal with these guys.
Has not been good - steve123
2009 Tahoe never fixed problem with airbag wanted to charge me 350 light was on 3 days after I bought it!! once you pay for it they don't know you
Worst buying experience I've ever had... - Unsatisfied
Don't trust a word that comes outta their mouth!
This is not a good place to buy a vehicle
We wish we woulda went to another dealer