Outstanding dealership - Mary F
It used to be that when it came time for us to purchase a new vehicle, rather than being excited, we grimaced. We usually did not enjoy the process. But then we found Lexus of Brookfield and car buying became fun. In our recent purchasing experience, Dale Roeglin, our sales associate, was extremely helpful, knowledgeable, enthusiastic, and patient with us. Rather than grimacing, Dale had us laughing for a good part of the time that we spent with him. We had worked with Dale previously and there was no question in our mind that we wanted to work with him again. Verbie Swanigan was our financial associate, and again, we experienced expert professionalism combined with a very friendly personality which resulted in the chore of paperwork actually being pleasant. Wade Schumacher, our technology mentor, was able to gauge our comfort level with technology and tailor his explanations of the more advanced tech features so that we were not overwhelmed. He also immediately put us at ease by assuring us that we could have multiple sessions with him, in fact, as many as we needed, and that we could always contact him with questions.
In summary, we found the dealership where we can experience the joy of purchasing a new vehicle while feeling respected and valued - Lexus of Brookfield!
Top Reviewed Specialists At This Dealership
Lexus Delivery/Technology Specialist
Friendly staff, fast service - thaokolee
Jerry was really helpful and sweet! Definitely loved working with him on my first car under my name! Jerry was so great with helping me register for car insurance and making my parents feel comfortable. He was sweet enough to even get me roses! Thank you jerry!
Sales & Delivery Specialist
Attentive , concerned, professional, respectful - Kocher53
The Lexus men who we dealt with were Nate , Josh, Roger , Jeff , Matt and Cody. Together they worked as a well oiled machine to meet our automotive needs. They went above and beyond the call to accommodate us!
I drove 180 miles, each way, to do business with this... - Freemason33
I drove 180 miles, each way, to do business with this firm. They are the best sales/service experience that I have ever had. I have owned and serviced mercedes, Volvo, Toyota and a host of other vehivles so that I am in an excellent position to pass on a qualified opinion.
Lexus of Brookfield