22 Subaru Dealers near 16933near 16933

Great rapport between customer and salesman. - Wlavin

Great rapport between customer and salesman. Not at all pushy. Good follow up after the sale. Fully trained us on the infotainment system. Very fair evaluation of trade in. I was happy.

They got my car in on time and finished in about 45 - roseyoyomj2

They got my car in on time and finished in about 45 min. -sooner than I thought it would take. Staff was very friendly as well. A video was sent to me that showed brake/tire wear and both in excellent shape. I had never seen this ( a video)done by a dealer before --great idea.

I called on a very short notice with a short time windows - smnovak4

I called on a very short notice with a short time windows for me to come. I was told I could come right in. That was awesome. The service was excellent

Just leased 2025 Forester Touring. - milla.shusterman

Just leased 2025 Forester Touring. Have long experience with their great Car Service, but not with the Sales Team. Our recent car and finance options selection experience was truly fantastic! We worked with their Digital and Henrietta Location Sales Specialists, and are very impressed with responsiveness,competency, friendliness, and truly customer focus of their staff! They truly are listening to the customers’ needs and wishes and are making the entire process easy, trustworthy and enjoyable. Now, experiencing both, Service and Sales, we are delighted with the quality of Customer Experience Van Bortel Subaru of Rochester is offering! Outstanding Team of friendly, caring, competent Professionals. We are lucky to have them in Rochester!

Needed a new engine in my car, after talking with a - amontgomery14

Needed a new engine in my car, after talking with a salesmen who wasn't very help, decided that paying for a new engine would be a better fit for me. Pete was helpful every step of the way and answered any questions or concerns we had

Very polite and respectful employees. - elaine0785

Very polite and respectful employees. No pressure, well informed reps. Will recommend to others. Len Ciotti was very helpful.

I've been going to Matthews for 8 years now. - CPinNY

I've been going to Matthews for 8 years now. Only once was I disappointed in my service experience, and Mike Savage was very willing to meet with me to correct the discrepancy in my bill, to my satisfaction. Today I went back to purchase my second Subaru, as my current Subaru was rear-ended. It was a busy Saturday, bur Dillon and Liam still made sure to fit me in to their schedule, to help me look for a new car. Liam asked appropriate questions about my likes and dislikes in a new car, to determine a "best fit" for me. Another dealership forgot that my car was in for service that day. (It has not been moved, when I returned at 5:00 p.m.) Two other dealers did not rotate my tires when they claimed they did. After 8 years, I still trust Matthews ! I have never felt as comfortable at a dealership as I do at Matthews.

A large selection of cars, both used and new, plus our - gryanbac3

A large selection of cars, both used and new, plus our previous purchase of a vehicle at Simmons Rockwell drew us back to begin our search for a new automobile. Our salesperson, Kyle, was helpful and knowledgeable in guiding us to our purchase of a new Subaru Forester Touring

Excellent customer service. - melissalbos

Excellent customer service. They were very friendly and worked hard to give me a positive experience

I am always treated well and listened to. - elainegayman44

I am always treated well and listened to. It is really a well managed business and all the employees are friendly.

Every thing fell into place, very happy about my results - radexter55

Every thing fell into place, very happy about my results at Romano Subrau as my Dealership

Stephen was above and beyond helpful to our daughter who - Audrey

Stephen was above and beyond helpful to our daughter who recently bought her first car. She completed grad school, landed her first real career position, and Stephen couldn’t have been any nicer, thorough and patient in explaining everything to her. She leased a 2024 Impreza; all went smoothly and quickly. All the employees we met were professional and welcoming. Highly recommend Stephen and Bill Rapp Subaru!

Great agent, great car, great price, BUT... - SEO74

Erica, my sales agent, was friendly, patient and attentive. My kids actually loved the vehicle. Oh, and I believe I paid a fair price. Otherwise, I am fairly disgusted with Benedict. I live 40 minutes away, and Gordon didn't bother to really check on the vehicles I called about. It was two hours between our phone conversation and my appointment, and when I arrived he told me one of the vehicles actually sold the night before. I return the next day thinking I am going to complete a purchase with Erica only to discover a bank transfer (on my end) hadn't gone through. Again, 40 minute drive over, I didn't know what to do. I am discussing financing and personal options with Erica when Paul appears. He introduces himself as the sales manager, and he tells me to call if I have any questions, literally dismissing me from the dealership. Banking all settled, I return again the next day, and this time it's the warranty lady who merely grunts an "Ok" and walks away when I decline purchasing a warranty. No "Have a nice day," no "Are you sure?" Just nothing. Erica and I finalize my sale, and Erica walks me out to my new car. Paul, who is across the room, never acknowledges my existence. He doesn't approach me, he doesn't thank me for my business. He cared enough to kick me out when he thought I didn't have any money, but can't lower himself to shake my hand and appreciate that I came back and gave them my business. As for the vehicle itself, it hadn't been gone through, touched, detailed since before quarantine. The only thing they did between my test drive and purchase was clean off a bird dropping. The fluids weren't topped off, and the gas tank was at half. There are even a couple specks of paint chipped on the hood (most dealers would have touched that up). It's a 2019 so everything's relatively good, anyway, but the old-school buying a vehicle (even used) and feeling like you came straight out of the factory is apparently not a thing anymore, at least not with this dealership.

Very friendly & no pressure dealership! Helpful people... - jimbeamweav1

Very friendly & no pressure dealership! Helpful people throughout the entire buying experience. I would definitely recommend this dealer.

From the moment I interacted with them, I felt supported.... - emdoctor

From the moment I interacted with them, I felt supported. Matt was helpful and supportive. He accommodated my scheduke.

Alex was very helpful and was not pushy. The dealership... - wrc80

Alex was very helpful and was not pushy. The dealership is in a nice area of Ithaca.

Dear Subaru, As my wife Bonnie and I contemplated our - kevin.schorn

Dear Subaru, As my wife Bonnie and I contemplated our future move to the Phoenix area, we knew we wanted a new Forester Touring in order to enjoy our ride across the country. We are, however, saddened by the fact that we will no longer have the comfort of dealing with Minooka Subaru when we buy our cars and bring them in for service. Our most recent experience at Minooka Subaru brought us into contact with Sales Rep Chris Corbett. We were pleased, but not surprised, when Chris treated as if we were old friends. He answered all of our questions and addressed all of our concerns. He worked with and for us to create the best deal possible, so that when we were out the door we had a new friend that helped us and made us feel as though we got a great deal. The safety of a Subaru, particularly a Forester, gives me peace of mind. With the Touring Edition, we got a car that has many creature comforts - some of which were unfamiliar to us. That said, Jim Corbett walked us through how to use all of the bells and whistles this car has to offer. We are old and he listened to all of our questions and answered in a way we could understand. He made sure we knew how to optimize the use of our new car and gave us his undivided attention. Jim made us feel like we had another new friend making us feel like family. We were then directed to an office where we met Trish Corbett. She walked us through the credit and financing process, quickly, thoroughly, and as painlessly as possible. Trish also was a delight to work with in spite of working with a new, not yet mastered computer application. I highly recommend everyone I know to, not just get a Subaru but get a Minooka Subaru and become part of the their family, with no requirement to change your last name to Corbett. Kind Regards,

I have been a customer of Royal Auto Group for 5 years - JUAN CALVO

I have been a customer of Royal Auto Group for 5 years now. Just leased my 3rd auto from Royal and always have a great experience. The reason for my great experience is due to one employee ( Salesman) Michael Howell. He is the reason I keep coming back to this dealership. He made my lease return and new lease so easy and hassle free. He is extremely knowledgeable with his products and features. He is not only a professional at his job, but also a kind man and willing to go the extra mile to take care of his customers. If you need or just looking for a new or pre owned vehicle, then this is where you go and who you need to see.

I bought a Corvette that sat for months. - j-higgins

I bought a Corvette that sat for months. Several items needed addressing. Hunter helped me. Some items should not have happened. Overall, Hunter responded well.

The most dishonest dealership I’ve ever worked with. The... - Anonymous

The most dishonest dealership I’ve ever worked with. The salesman told us our car would be in at the end of the week for three weeks straight. After wasting our time for three weeks, we find out they never had it to begin with. What a joke. The communication was terrible and not upfront. I will never do business with this dealership again.