I initially left a review because I was experiencing - CharquintaMcCray
I initially left a review because I was experiencing multiple issues with my tires and extremely poor customer service. I later received a call back as a result of that review, but unfortunately, the experience only confirmed my concerns. During my interactions, I was talked over, hung up on, and ultimately not serviced at all. The lack of professionalism and basic customer respect was unacceptable.
Martin Romero is easily one of the worst customer service representatives I’ve ever dealt with. Based on this experience, I highly recommend that you do not bring your car here.
0 out of 10 — do not recommend.
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