20 Ford Dealers near 28712near 28712

D&D is awesome. - christinepatterson25

D&D is awesome. They make everything easy, fast, and convenient. I know my Bronco is always in good hands.

I want to start by saying Diego Meneses was Great! - Coreym76

I want to start by saying Diego Meneses was Great! I buy a lot of cars and Diego knew his stuff. Very well mannered and professional. He actually delivered my car to me on his day off which went a long way with me. Top Notch guy. You better hold on to him. He deserves a promotion. All else went very well too. A smooth buy. Thank you all so much, Corey

Good service very well please always professional and - LINDSEYJOHNCURTIS22

Good service very well please always professional and very attentive to the customers will recommend this dealership to my friends

austin was great! - jessiespringer2

austin was great! he had everything ready for me. it was a super quick, easy, and painless process. i’m used to sitting at the dealership all day wheeling and dealing but it was nothing like that at all.

I have purchased several cars/trucks/SUV from this area - debbied425

I have purchased several cars/trucks/SUV from this area Ford dealers! The dealership of Crossroads were friendly and their service dept are great to deal with. For the past 2 years I have been quite pleased.

Had to have a side view mirror replaced on my F250. - timberlinehomes

Had to have a side view mirror replaced on my F250. Terri Lyda and Kyle Norton were super responsive and helpful as this was a safety issue.

I have never experienced a more exceptional level of - Scott Shetler

I have never experienced a more exceptional level of service than I did at Andy Shaw Ford. I was on a road trip from Georgia to Ohio for an annual vacation to visit family, and my Bronco Sport had an issue with the turbo and suggested immediate service. At the time I searched for a local dealer and was only 2 miles away from Andy Shaw when this happened, and extremely happy this is where the issue occurred. This happened on a Saturday morning and the service advisor who answered my call, Bobbi, said to come in immediately and she would arrange for a tech to scan the code - Saturdays are appointment only at Andy Shaw but when I explained the situation she said not to worry they would work me in. The service staff determined my turbo had gone bad, a fairly common issue with the 1.5L 3 cylinder ecoboost engine, and assured me they would be able to take care of the replacement as I was still under warranty. After finding out I was on a vacation trip they immediately went to work finding me a rental. Specifically their service manager, Chad, took over here. Not only did he find me a rental, he helped load my luggage into his personal vehicle and drove me to pick up the rental to ensure everything happened as efficiently as possible. It was on the drive to pick up the rental car that I found out he wasn't even on the clock, he just happened to be dropping off some parts on his day off and overheard my dilemma and insisted on helping. Again, I have never experienced this level of service in my life. While on vacation Chad kept me up to date with my Bronco's repair work and took over working with Ford to cover my rental so that I didn't have to deal with any of this while on vacation. On my return trip Chad had my repaired Bronco waiting for me at the rental car location when I returned. I cannot say enough good things about the service staff, in particular Bobbi and Chad, at Andy Shaw Ford. They are friendly, polite, and seem like a close knit family who enjoy helping people; again something I have never experienced anywhere else. They all are the absolute best and if you are in their area, I cannot recommend them enough for your service needs. Thank you again Bobbi, Chad and the entire staff at Andy Shaw Ford - you turned an event that could have ruined my annual vacation into nothing more than a 3-hour setback and I can't thank you all enough! 5 stars isn't enough.

Everyone we met was knowledgeable, very helpful , and a - Jim.graham.ma

Everyone we met was knowledgeable, very helpful , and a pleasure to work with. Dallas, Bruce, Noah were great. The paperwork process was the best we have ever experienced. Drove 50 minutes to deal with them and glad we did.

Staff was very helpful everyone was nice I would - mark.justice65

Staff was very helpful everyone was nice I would recommend for you to do business with this dealership

They were efficient, courteous, respectful, honest, - Bill

They were efficient, courteous, respectful, honest, prepared, obliging, professional and eager to help with any questions?

Worked hard to fix a major issue with my original - Kmchugh

Worked hard to fix a major issue with my original purchase. Salesman was very helpful and took care of the issues

My salesperson Jared was amazing. - Robert109

My salesperson Jared was amazing. This is the second vehicle I have purchased from him. He executed leadership qualities like no other salesperson I have come in contact with in Western North Carolina area. So if the brothers at Franklin Ford want to acknowledge his dedication and due diligence to his customers, you have my blessing.

James was the best salesman we have ever had the pleasure - jskelson

James was the best salesman we have ever had the pleasure to work with! From our first call to handing us the keys, he made our purchase so easy. Super informative and personable. Everyone at the dealership was the same. Highly recommend!!

Wanted 3k above msrp just to place an order on a vehicle. - D

Wanted 3k above msrp just to place an order on a vehicle. Bad business. Dont go here

I just bought my new Maverick truck from outstanding - jandersen72

I just bought my new Maverick truck from outstanding sales person Lauren. She was very helpful and it was a very satisfying experience. I highly recommend Lauren.

I was with friends at their cabin near Bryson City last - Jim

I was with friends at their cabin near Bryson City last week when the "check engine" light came on in my 2014 Ford F-150. I called Mountain Ford and spoke to David the Service Mgr. He told me that they were totally booked up but to bring it by and he would see if he could fit me in. By the time my friend came to pick me up they already had my truck in front of a bay with the hood up. In less than an hour they had the problem diagnosed and a part ordered. The following afternoon I was happily on my way. The friendly folks at Mountain Ford went above and beyond to address my needs and for this they easily earned a 5-star rating.

Excellent service, Kevin was prompt, friendly and... - Goodoleboy

Excellent service, Kevin was prompt, friendly and helpful. Although for simple service they were quick and treated me like they thought I was a long time customer on my first visit. I will travel past another dealer to go to them. Thank you!

I bought my car here back in June. It is now November and... - clw13clw13

I bought my car here back in June. It is now November and I am still waiting for my registration to be complete. The dealer used a 3rd party vendor to handle this because of covid. While everybody has been kind, the lack of urgency regarding this is upsetting, and I would not work with them again at this point.