11 Ford Dealers near 29115near 29115

I am writing to express my appreciation for the - mike_kingsmore

I am writing to express my appreciation for the exceptional service provided by Jeremain during and after my recent car purchasing process. Jeremain was a pleasure to work with throughout the entire experience and has continued to be helpful even after the sale was finalized. I would highly recommend both Jim Hudson and Jeremain to others. Michael Kingsmore

Pierce was so very nice and pleasant to deal with. - 2106lsthomas

Pierce was so very nice and pleasant to deal with. Dutch was easy going and explained everything so well. Great dealership to do business with. Highly recommended

Excellent service as has been the case for many years. - samueldyer727

Excellent service as has been the case for many years. Our F150 is in great shape and Family Ford’s service department keeps it that way.

I recently had to have my brand new 2025 F 150 worked on - J. Jones

I recently had to have my brand new 2025 F 150 worked on not happy with the situation. Then when I took the truck in everyone was fantastic. I was greeted by the service advisor and told what to expect. I was told I could wait, or they would get me transportation home. I choose to wait. Then both the service manager and even the owner checked in for a follow up to make sure I was being taken care of. When I bought the truck, they said that they would provide service. Today they proved it. Thanks to all.

Everyone I encountered was very friendly. - gary d

Everyone I encountered was very friendly. My only issue was that there were several promises made that were not kept.

Avoid this dealership! I called about a vehicle before I... - sfrost1964

Avoid this dealership! I called about a vehicle before I traveled 45 minutes to see the vehicle. The sales rep never mentioned that there was very visible damage on both sides and the front end even though he called me back and said he was looking at the vehicle as we spoke. The damage does not appear in any of the photos online. Damage was consistant with being side swiped. I had asked when I called about the condition of the exterior and interior was was told no problems. I also asked about the recall on this vehicle from August involving the transmission as it was not showing on CarFax that it had been taken care of. The rep stated they didn't get the vehicle until September so it would of fallen on the previous owner to take care of the problem. When I persisted he said he would speak with the general manager, but he was sure that if there were a recall it was taken care of. When I arrived at the dealership and saw the damage I was upset. The sales rep said he didn't mention because he assumed that I was more concerned with the mechanics of the vehicle. When I brought up the recall involving the transmission he went to speak with the GM. Twenty minutes later he said a new transmission had been put in the vehicle, when I asked to see the records he then said the GM couldn't print the records but could show he the records on his computer. By the time we walked into the dealership the story had changed to there's a $1000 billing on the records but I don't have access and we have to wait until the Service Department comes in but I'm sure it's a transmission. Very shady that the GM wouldn't have access, that the new transmission wouldn't be listed (if it were put in due to the recall) on CarFax, and that I wasn't told about the damage before arriving. Also as we were leaving the salesperson said the GM said he thought the price was a misprint and should be higher...again shady as it was listed on 2 different sites. Then the salesperson said the dealership owner might have changed the price without letting the gm know. I can't imagine what else they hide at this dealership. Update 12/23/12 the dealership has now removed the price from their website and the vehicle is listed as call for price, but it's still listed the same on another popular auto sales site. Also I contacted Chrysler to complain and was told the VIN listed on both the dealer site and other site is not a valid VIN

My overall experience was so bad that there isn't enough... - cassw71

My overall experience was so bad that there isn't enough room for everything to be put on here. Summary would be that the service dept. doesn't know how to work on cars or keep from damaging them while they are working on them. FRAUD would be the first word to come to mind. Don't take your vehicle there, you would really regret it.

I was really turned off by the entire experience when I... - doctorturner

I was really turned off by the entire experience when I stopped to browse. I was immediately bombarded by a sales person who "shared" with me that his supervisor would think he was "bucking the system" if I didn't speak to the finance manager, did not know anything about the vehicle I inquired about, then did not want to tell me the price of the vehicle (I guess vehicle prices are secret). Upon my pointing out that I was confused as to why he did not want to quote a sales price, he told me what he thought the price was (which was more than a new one would have cost). When I told him I was not ready to talk to the finance dept., the finance manager "happened" to be walking by where I was (outside). He became more aggressive the more I told him I wanted to shop around. He told me I only had a week to take advantage of the great deal (that no one was able to tell me what the deal was), but the opportunity would be gone in a week because he was going to Oklahoma, then became offended when I continued to say I wanted to shop around. I left that lot feeling so confused.