9 Buick Dealers near 31548near 31548

My husband and I brought our jeep in for an oil change - merce_lamb2010

My husband and I brought our jeep in for an oil change and they had it in and out very quickly for us. Their customer service was so great we brought our Mazda in the next week for servicing and again they had us in and out. Everyone was very friendly there.

I took my GMC Sierra 2500 Duramax in for service and... - BikinCO

I took my GMC Sierra 2500 Duramax in for service and Wendell and the rest of the guys at Nalley took care of me and the leaking differential and transfer case. Easy Care (my extended warranty) at first refused to honor the repair but Wendell worked with the dealership that I purchased my truck from and they were able to get Easy Care to cover the repairs. They have also done all of the maintenance on my wife's Honda. Great dealership.....Thanks!

James was the very best! - brittanykmathis

James was the very best! He understood what I needed and he made it happen! He was patient and not pushy at all! Would recommend 100%!

Wallid and Gus were SO helpful and wonderful! - bee

Wallid and Gus were SO helpful and wonderful! Communication was on point, and Wallid was kind enough to send pics & a video of the vehicle I was eyeing. Gus (in financial) explained everything to me that I could understand, and he was just so sweet.

Micheal is amazing, He stayed late to help me and came in - gingerrhart2003

Micheal is amazing, He stayed late to help me and came in on his day off to finish off the sale! He is phenomenal, and has great character. Cares about the customers!!

I recommend seeing John Boatright if you are looking for - Vicky

I recommend seeing John Boatright if you are looking for your next vehicle.. He explained everything to us and never pressured me one time. I'm telling everyone about him. He's just down right a great person to do business with...I KNOW AND IM SORRY MY DAUGHTER DROVE YOU CRAZY.....LOL.Thanks so much John!!!

To be fair, this negative review is only about the - Pongo

To be fair, this negative review is only about the warranty claims department at this dealership, not the service department per se. In mid-July of this year, I submitted the paperwork to be reimbursed for the replacement of the windshield wiper motor on my 2015 GMC Terrain due to a recall. The motor went bad prior to the recall. The service advisor told me that it would take up to two weeks for me to be reimbursed for the replacement. A month later, I still had no heard anything from this dealership. I called the warranty claims department and was told that it was pending but that I would be called a couple later with an update. I heard nothing from him. By last week, I still had not heard anything. I called again left a message. I was called a day later and was told that the claim was still pending. What???? It is completely inexcusable for me not to be reimbursed by this time. It also completely unprofessional for the dealership not to give me periodic updates on this claim.

Great staff and nothing more i can say. - jeremytigger

Great staff and nothing more i can say.. They go out of there way to make your time there great... i would buy everything from them.. Not to also say before you leave you get a full tank of gas you tell me who else does that..