8 Ford Dealers near 84321near 84321

Lacks good coordination between service department and - arthur.copeland1

Lacks good coordination between service department and sales. Woman in service is not pleasant to deal with. Knows it all , but no help.

Awful service from the service desk. - christaridley

Awful service from the service desk. Went in for an oil change and also asked them to get a quote with part number for some wires in prices were fraying. It was apart of the cooling system and the wires were right by the oil filter. I even said I would show the tech right where it was. The service lady said the tech couldn’t find it. I told her I would tell her where it was. After looking at the oil change it said all wires for cooling system were checked. I asked if it was something that should have been looked at? The service tech wasn’t sure. I asked if some one would come look so I could show them so I could get a quote so “they” could fix it. The service lady finally got a tech to come look. He said oh they should have caught this when they changed the oil, it’s right next to the filter. He got the part number for the service lady. She took me over to the parts department but none would come to the desk. She said she would get it and text me with the part number and price to fix. A few days went by and still no info. I called back and talked to the service lady. She said she didn’t have the sticky note the number was written on. I asked if I needed to call the parts guy, she said no she would get it….another several days have gone by and still no word. I’m trying to give them a easy $200 and they don’t seem to want it so I will go somewhere else. Awful service!

Logan Mouritsen is an all-star. - D_Bod

Logan Mouritsen is an all-star. Direct, transparent, knowledgeable, & focused on the customer experience. A true blue representative of Heritage Motor Company of Tremonton. If you're in the market for a vehicle, be it new or used, Heritage has one heck of an inventory and has not let the craziness of the world destroy their ethics. Give Heritage a shot and ask for Logan. You'll see what I'm talking about.

The service department looks foe ways to force upsales on - P4presher

The service department looks foe ways to force upsales on customers. I watched them ask manager as to what to do about a customers k&n filter, to clean it. Manager said no, I was shocked! Then said just replace it. That's stealing from the customers car. Those are not cheap, now he will have to purchase again, and pay for a new FORD filter. That's the way to steal from their customers.

Trevor McDonough was amazing when working with him very - phillipnhall14

Trevor McDonough was amazing when working with him very knowledgeable and pleasant to deal with I would recommend him to anyone looking for help